Fairway Colombo - Sri Lanka's First Hotel With Robot Technology

Hotels
8.4 (3332 reviews)
No. 07, Hospital Street, Colombo 01 , Colombo , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Cons:
Noise issues from outside
Some inconsistencies in service at check-in

Categories

Cleanliness
7.98
Most reviews mention clean rooms, but some are concerned about soundproofing and missing amenities.
Service
8.75
Many guests praised the staff's friendliness and helpfulness, though there were a few isolated negative comments.
Location
8.99
Highly praised for its excellent location in Colombo, close to attractions and restaurants.
Room Quality
8.44
Rooms were modern and comfortable according to most reviews, though some mentioned issues with sound.
Amenities
7.97
Adequate amenities available, although some guests felt that upselling was an issue.
Value for Money
8.43
Generally perceived as good value for the quality of rooms and services provided.
Food and Beverage
8.18
Breakfast options received mixed reviews but generally considered decent.
Overall Experience
8.45
Most guests had a very pleasant experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:08

Property Description

Luxurious Accommodation

Fairway Colombo offers elegantly designed rooms with air conditioning and flat-screen TVs, providing a comfortable stay for guests. Each room is equipped with a kettle for added convenience.

Convenient Location

Located in Colombo, just 700 meters from Khan Clock Tower and 2.4 km from the U.S. Embassy, Fairway Colombo is centrally situated for both business and leisure travelers. With R Premadasa Stadium and Asiri Surgical Hospital in close proximity, guests have easy access to key destinations.

Dining and Connectivity

Guests can indulge in delicious meals at the on-site restaurant and stay connected with free WiFi throughout the property. For a seamless travel experience, Bandaranaike International Airport is only 27 km away.

Book your stay at Fairway Colombo for a perfect blend of comfort and convenience.

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

If you are making payment using another card holder's credit card, kindly provide the following to the hotel prior to your arrival:

1) Authorization letter with card holder's signature
2) Copy of the card holder's card (front and back of card with card holder's signature)
3) Copy of the card holder’s passport or driver’s license

Please note that the hotel may contact the cardholder for verification purposes.

Please note that the food outlets at the food court are outsourced.

A mandatory tax of SSCL 2.5% will be charged, if payments are made in Local currency (LKR) for all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

8.4
Based on 3332 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.45
V
V6050QBjenniferr Friends getaway Brisbane, Brisbane Region, Queensland
6
Don’t plan to eat here
Pros:

Nice room but too much focus on “robot room service” gimmicks. No power points in the room. Not a lot in the area but The Dutch Bar and the cafe were decent and the coffee at the cafe was the only option other than the swill provided at the buffet. The food at the buffet was very limited and for our evening meal we had to fight our way through an event being held in the same space. Breakfast buffet was tasteless and the juices despite being fruity were warm and gross.

2026-07-23 via Tripadvisor
V
Venture46045461621 Family United Kingdom
8
Good
Pros:

Good hotel. They have even a robot for room service orders. Rooms are tiny but ok. Maintained well. Only the problem is hotel feels too cramped. Service is better than many good hotels.

2026-07-20 via Tripadvisor
T
TravellEr19399 Business Varna, Varna Province
10
On spot visit of Fairway hotel-Colombo
Pros:

Good and reliable hotel,situated in proximity to downtown of Colombo.Quite street,nice and friendly people.Good and friendly hotel staff.Accomodation is suitable for single or couple visitors.Clean and tidy room,living quarters as well.Quiet area,all personnel is respecting the rest of the visitors.There is no signifficant traffic arround.Dining quarters are clean,tidy and well arranged.Food variety is on level.Don't forget to bring your power adapter,in case that you are coming from a different ower sicket country!All positive scores,except the average quality of the room WiFi and the quality and variety of the TV channels.Strongly recommend to all visitors.The hotel is valuable and meets my standards for relaxing.

2026-07-19 via Tripadvisor
T
Tourist35322087832 Solo travel
10
Service is Good
Pros:

Housekeeping staff Dinushan was energetic & got the work done with a big smile.

2026-07-04 via Tripadvisor
8
898pradeepe Business
10
Senuda, his behavior and attitude was excellent
Pros:

Senuda was excellent house keeping

2026-05-19 via Tripadvisor
T
Ted772 Solo travel Lincolnshire, England
2
Went to put me in a cheaper hotel & pocket the price difference
Pros:

Went to put me in a different cheaper hotel (without even telling me they’d booked me into a different hotel, only saying ‘your room is in the next building’) and pocket my money for the difference in price! I paid for this room 3 months in advance. Not once did I receive an apology for their attempted deceit. They only communicated with me after I realised what they were trying to do and I insisted on getting my money back for the difference in cost. After 45 minutes of going round in circles with them refusing to give me any of my money back and me just wanting to go to a room (I no longer wanted to stay in that hotel but they didn’t care, took 0 accountability & were happy to have me stood in the hotel lobby crying), I was eventually given a room key for the hotel I’d actually paid to stay in 3 months earlier.

2026-05-15 via Tripadvisor
A
Abigail solo_traveller us
10
2026-05-15 via Nuitee
A
Andela T solo_traveller rs
10
2026-05-15 via Nuitee
V
Vidura De Alwis solo_traveller ae
8
Pros:

Customer service was great . i had small issue while extending my stay for breakfast . staff very kind enough i thought they act profesional and support my thoughts

Cons:

Bed setting .. I asked for a queen bed .. rest all seems value for money ..

2026-05-13 via Nuitee
H
HIROKO couple jp
4
うるさい
Pros:

ロケーション

Cons:

夜中過ぎまで隣のお店から。爆音が響き渡ります。何の規制もないのか、1時半までシャウトしてました。
ビジネスホテルのつもりで宿泊したので、全く寝られず、最悪でした。

2026-05-12 via Nuitee
C
Chen solo_traveller tw
7
2026-05-12 via Nuitee
A
AlanRAkl Family Auckland, North Island
10
Great staff and comfortable clean hotel
Pros:

Great stay at centrally located hotel. Very good staff particularly on the front desk, lovely assistants in the breakfast area and from Sampath looking after our room.

2026-05-11 via Tripadvisor
M
Maliha solo_traveller ae
4
The staff was really nice and helpful but I wouldn’t stay here again because of the noise.
Pros:

The staff was lovely and helpful.

Cons:

The hotel is located in the noisiest part of town. There’s live music right outside the hotel which goes on until 2am and no matter what side or floor you’re on it’ll feel like the drummer is in your room.

2026-05-11 via Nuitee
B
Brent couple nz
8
2026-05-11 via Nuitee
A
Akiko solo_traveller us
6
Pros:

Staffs were very helpful

Cons:

Noisy at night bc there was music played all night from a bar. Used ear plugs. Not clean neighbors.

2026-05-10 via Nuitee
A
Amir solo_traveller lk
10
2026-05-10 via Nuitee
F
Fiona solo_traveller lk
10
Pros:

Superb

2026-05-10 via Nuitee
V
Vik solo_traveller au
1
Pros:

Clean room but not much.

Cons:

A very poor experience.

I stayed at the hotel for 2 nights and although the room was decent there was a big issue.

There was a huge amount of noise coming in from a club next door until early in the morning. (Close to 2am)

This noise was coming in to the room from the club downstairs and it was impossible to sleep.

When advised the reception all they said was it was an external venue that was not part of the hotel.

This response is simply not acceptable as a guest paying a significant price to stay at a nice hotel can expect a somewhat relaxing stay with decent sleep.

Unfortunately I didn't get the experience I was expecting from Fairway hotel.

2026-05-10 via Nuitee
R
Ross couple au
8
Pros:

Great location and staff

2026-05-10 via Nuitee
J
János solo_traveller lk
10
2026-05-09 via Nuitee