King Charles Hotel

Hotels
8 (5198 reviews)
Brompton Road , Gillingham , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Value for money
Cons:
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
8.08
Rooms were reported as clean and well maintained in multiple reviews.
Service
8.55
Friendly service was frequently mentioned by guests, contributing to a positive experience.
Location
8.59
Guests appreciated the location, noting convenience and ease of access.
Room Quality
7.54
Some reviews mentioned outdated rooms, but overall comfort and cleanliness were maintained.
Amenities
7.57
Basic amenities provided, along with breakfast, though some guests found them lacking in appeal.
Value for Money
8.03
Many guests felt they received good value for the price charged.
Food and Beverage
7.58
Breakfast quality was a mix; considered good but not top tier.
Overall Experience
8.05
Overall stay was pleasant with a few areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:11

Property Description

Central Location in Medway
The King Charles Hotel, just a short walk from Gillingham town center, offers convenience and accessibility for your stay. Explore the vibrant surroundings with ease.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring en suite bathrooms, satellite TV, and complimentary Wi-Fi. Enjoy a comfortable stay with all the necessary amenities at your fingertips.

Delicious Dining Options
Indulge in traditional bar meals at the King Charles's restaurant with a diverse menu to suit every palate. Savor delectable dishes without having to venture far from your accommodation.

Experience convenience, comfort, and culinary delights at the King Charles Hotel. Book your stay now to make the most of your visit to Medway.

Important information:

All credit cards will be charged 24 hours prior to the guests arrival. Wi-Fi is available in the hotel rooms for an additional charge.

This runs from midday on the date of purchase to midday the following day.

All bookings that are to be paid by a company card require a company-headed fax or email to be sent directly to the hotel to authorize payment.

The card used for payment must be provided on check in as a validation check.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 5198 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
I
ian • solo_traveller • gb
9
Pros:

Staff were lovely very nice hotel

Cons:

Nothing

2026-09-19 • via Nuitee
T
Tamlyn • couple • gb
5
Did not get what we paid for
Pros:

My husband simply asked for salt and pepper because we saved our breakfast in our room and the reply from staff was they were not able to provide because they are in the restaurant

Cons:

A hotel shoild be hospitable to guests

2026-09-19 • via Nuitee
M
Martin • solo_traveller • gb
9
2026-09-19 • via Nuitee
M
Michael • solo_traveller • es
9
Shared Ablutions tick!
Pros:

I opted for the shared toilet/shower facilities and found both the room and shared ablutions to be very well maintained. Previous stay with en suite room wasn’t so good.

Cons:

Nothing.

2026-09-18 • via Nuitee
C
Carl • solo_traveller • gb
10
2026-09-18 • via Nuitee
G
Grandad • couple • gb
10
Very good, as per usual. Would recommend!🙂
Pros:

The breakfast options are very good, a feature of our stays at the hotel over the last couple of years. The cooked breakfasts are very good too!

Cons:

Nothing, thank you.

2026-09-17 • via Nuitee
S
Susana • couple • gb
3
Needs a huge improvement
Pros:

Breakfast does not have many choices and is not very good quality

Cons:

We paid 91 pounds for one night and did not worth that value.
Reception staff was very friendly.
Breakfast staff were rude, working like they were doing us a favor.

2026-09-17 • via Nuitee
R
Robert1212 • solo_traveller • gb
9
A good friendly hotel
Pros:

Very nice room. Fast WiFi. Breakfast was excellent.

Cons:

Evening meal was average but reasonably priced.

2026-09-17 • via Nuitee
S
Stefano • solo_traveller • gb
7
2026-09-16 • via Nuitee
N
Nigel • couple • gb
7
We cannot return to this hotel because of the restaurant incident.
Pros:

The breakfasts were very good and if we didn't want a cooked breakfast they would do sandwiches or baguettes to take away which we found to be very handy. The room was cleaned and made up daily by the exceptionally good house keepers.

Cons:

We could tell a lot of the staff was not happy in their job, hardly a happy face. On one occasion when we went in for breakfast the waitress called out to us in a raised voice, three times from the other side of the restaurant for us to go to table one, which was directly in front of the workstation from where they get the plates and cutlery from, so we couldn't hear each other talking very well. The waitress must have thought we knew where table one was but as we had no idea, that's why she kept repeating herself making us feel like idiots in front of the other guests. The following day that same waitress kept us waiting for a table while she was laying out some tables for lunchtime, this was annoying as she had seen us standing there. That happened most days as it appears getting tables ready for the evening meal is more important than sitting guests down for breakfast.

2026-09-16 • via Nuitee
T
Theone • solo_traveller • it
8
2026-09-16 • via Nuitee
L
Lesley • couple • gb
8
Pros:

Very nice. Staff very good

Cons:

Nothing

2026-09-15 • via Nuitee
T
Tony • couple • ie
7
Overall a perfect setting for a short break.
Pros:

Staff were very helpful, breakfast was good and the location was very near rail services.

Cons:

Room decor was okay a bit dated and in need of a little maintenance.

2026-09-15 • via Nuitee
N
Nikil • couple • gb
10
2026-09-14 • via Nuitee
T
Tim • solo_traveller • gb
9
Unexpectedly good
Pros:

Cost for Friday Saturday night excellent, breakfast included, location. Staff

Cons:

Out side looks a little off putting, certain area inside could do with a referb, carpets paintwork,
A little picky maybe

2026-09-14 • via Nuitee
J
Jonas • extended_group • de
8
2026-09-14 • via Nuitee
A
Aston • couple • gb
6
2026-09-13 • via Nuitee
C
Christine • couple • gb
8
Good but lacking in staff attention aside from reception where they were very good
Pros:

Very nicely decorated

Cons:

There was no one to serve us at the bar we had to go into the restaurant to ask. There was no one in the spa we had to wait for someone to turn up. Went to the bar again in the evening again no one there

2026-09-13 • via Nuitee
G
Garry • solo_traveller • gb
10
Pros:

The ease of booking in
Friendliness of staff super clean bedrooms and ( massive bunk beds according to my grandchildren )
Fabulous choice at Breakfast inc filtered coffee
Fish tanks amazing

Cons:

Only having 1 night unfortunately

2026-09-13 • via Nuitee
V
VALERII • couple • ua
7
2026-09-13 • via Nuitee