King Charles Hotel

Hotels
8 (5136 reviews)
Brompton Road , Gillingham , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Value for money
Cons:
Outdated rooms
Breakfast quality issues

Categories

Cleanliness
8.08
Rooms were reported as clean and well maintained in multiple reviews.
Service
8.55
Friendly service was frequently mentioned by guests, contributing to a positive experience.
Location
8.59
Guests appreciated the location, noting convenience and ease of access.
Room Quality
7.54
Some reviews mentioned outdated rooms, but overall comfort and cleanliness were maintained.
Amenities
7.57
Basic amenities provided, along with breakfast, though some guests found them lacking in appeal.
Value for Money
8.03
Many guests felt they received good value for the price charged.
Food and Beverage
7.58
Breakfast quality was a mix; considered good but not top tier.
Overall Experience
8.05
Overall stay was pleasant with a few areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:11

Property Description

Central Location in Medway
The King Charles Hotel, just a short walk from Gillingham town center, offers convenience and accessibility for your stay. Explore the vibrant surroundings with ease.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring en suite bathrooms, satellite TV, and complimentary Wi-Fi. Enjoy a comfortable stay with all the necessary amenities at your fingertips.

Delicious Dining Options
Indulge in traditional bar meals at the King Charles's restaurant with a diverse menu to suit every palate. Savor delectable dishes without having to venture far from your accommodation.

Experience convenience, comfort, and culinary delights at the King Charles Hotel. Book your stay now to make the most of your visit to Medway.

Important information:

All credit cards will be charged 24 hours prior to the guests arrival. Wi-Fi is available in the hotel rooms for an additional charge.

This runs from midday on the date of purchase to midday the following day.

All bookings that are to be paid by a company card require a company-headed fax or email to be sent directly to the hotel to authorize payment.

The card used for payment must be provided on check in as a validation check.

Please note that this property does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 5136 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
V
Varghese solo_traveller gb
8
2026-08-22 via Nuitee
S
Stefan solo_traveller de
6
2026-08-22 via Nuitee
H
Hills solo_traveller gb
4
Too hot in room no a/c
Pros:

Did not stay for breakfast

2026-08-22 via Nuitee
S
Siân solo_traveller gb
6
Pros:

Very convenient for us to travel to Dover Ferry Port. Staff polite and helpful.

Cons:

The rooms were a little tired but clean enough.

2026-08-22 via Nuitee
S
Sugarman couple gb
8
Would book again if in that area.
Pros:

Everything was fine as we expected.

2026-08-22 via Nuitee
N
Noureddine family_with_children be
6
2026-08-22 via Nuitee
M
mickaël solo_traveller fr
9
2026-08-22 via Nuitee
S
Steven family_with_children gb
6
Tha stay was fine but at breakfast one of the staff members attitude was very short and not welcoming at all
Pros:

It was value for money

Cons:

No air conditioning had to sleep in my car

2026-08-21 via Nuitee
J
Jacquelin couple gb
10
2026-08-21 via Nuitee
K
Kunle couple gb
10
2026-08-21 via Nuitee
D
David family_with_children gb
5
Fine for a stop over, wouldn’t rush back.
Pros:

The breakfast was ideal, lots of choice and great staff.

Cons:

Rooms: not at all spacious, dusty, bathroom was clean but tired as were the rooms.

2026-08-20 via Nuitee
P
Peter solo_traveller gb
8
2026-08-19 via Nuitee
D
Debra couple gb
6
It was ok
Pros:

The staff were pleasant

Cons:

It’s a bit tired and run down in areas. Bed was very noisy and uncomfortable as in springs were digging in

2026-08-19 via Nuitee
I
Ian solo_traveller gb
8
Great value for money, especially for a work trip.
Pros:

Was for a work trip, was happy with the facilities overall, got what I expected from the prices I paid. So no major complaints overall.

Cons:

No air conditioning, although a fan was present.

2026-08-19 via Nuitee
S
Schouw solo_traveller nl
4
Cons:

Het ontbijt was een aanfluiting.

2026-08-19 via Nuitee
D
Diana H solo_traveller gb
10
Great Gillingham Gem 💎
Pros:

My partner and I and our little dog Pearl had a very enjoyable stay at this hotel. Extremely good value at a sensible price. The staff are very friendly, polite, and helpfu, Steph and Natalie on reception. Housekeeping ladies were so lovely and helpful too, rooms are big and so are the bathrooms, great shower too. The hotel is smart clean and has a lovely kind of tropical feel to its layout. Love all the fish tanks and Koy Carp outside in one courtyard very nice and tranquil. Also another courtyard with a pond and water feature, very refreshing change in a hotel. A lift which is a huge bonus, onsite free parking, pet friendly. Resstaurant and bar, vending machines, and three or more function rooms. Breakfast was very nice, with having our dog with us we had a table in the bar area. Very pleasant and the ladies served us there and were all very helpful. Thank you all .
We will definitely be staying again.
Diana Steve and Pearl Staffordshire

Cons:

The only not very nice thing was the two courtyards and by the hotel entrance say no smoking. However every table has an ashtray on it so for non smokers is is very unfair. It should be a certain part or area making it fair for all. The smell was too much at times spoiling it for us.

2026-08-18 via Nuitee
P
Paul solo_traveller gb
8
2026-08-17 via Nuitee
R
Rob couple gb
10
It was 👍
Pros:

Everything

Cons:

Nothing

2026-08-17 via Nuitee
T
Terry solo_traveller gb
8
Pros:

My kids loved the fish everywhere. Nice and quiet. Comfy. Staff at front desk were always helpful and friendly.

Cons:

Not much. Breakfast was a bit chaotic the final day. Plenty of floor staff but took a very long time to get someone to take our order and a long time for food to come out.

The toilet roll is awful

2026-08-17 via Nuitee
G
Gabrielle solo_traveller gb
8
Nice stay
Pros:

Friendly staff with clean rooms,

Cons:

Shower door was stiff

2026-08-17 via Nuitee