Royal Mail Hotel

Hotels
6.4 (58 reviews)
16-20 Jerilderie Street , Jerilderie , au

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Value for money
Cons:
Noisy environment
Shared bathroom issues
Cleanliness concerns

Categories

Cleanliness
5.43
Multiple mentions of shared bathrooms and not consistently clean.
Service
7.4
Staff were friendly and helpful.
Location
6.94
Good proximity to amenities and attractions.
Room Quality
5.89
Beds were comfortable, but shared bathroom issues noted.
Amenities
5.92
Air conditioning issues and shared facilities.
Value for Money
6.88
Good price for the services provided.
Food and Beverage
6.93
Great meals were enjoyed as part of the stay.
Overall Experience
5.8
Mixed feelings; some positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:52

Property Description

Central Location
Enjoy delicious meals at our onsite restaurant and unwind at the bar
Family-Friendly Accommodation

To book your stay at Royal Mail Hotel with free WiFi and balcony rooms available, please contact us now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 58 reviews
Cleanliness: 5.43
Service: 7.4
Location: 6.94
Room Quality: 5.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 5.8
L
LORRAINE solo_traveller au
1
Pros:

Nothing!

Cons:

Everything. It was closed, no-one around. Then found a sign saying Hotel closed but accommodation ring number. We did and someone came in about 5mins. She showed us our room and there was nobody else there. We asked could we use microwave and yes was reply. We used it for frozen meal and said we'd have toast in morning. I looked at toaster, it was covered in thick dust, dirt and who knows what else. I put rubbish in bin in bathroom as there was no other bin in kitchen area, But the bin was half full. In our room I went to add more to a bin and it was full of coke cans. We don't drink coke! It had not been cleaned out. My husband then turned down the bed and it was USED and sheets were crumpled. We both got shivers of disgust and feeling totally unclean!!! It had not even been made properly. If sheets were that bad there was No Way I was laying in that bed with who knows whose germs and stains on sheets and the pillows were also the same. The spare pillows on spare bed were covered in dust.
We instantly rang another motel and in less than 10mins were given permission to inspect their room before checking in. We moved to the new motel which was very clean and comfortable.
We took key back this morning and when my husband was asked did he have a good sleep he just answered yes. (because it wasn't at the filthy Royal Mail Hotel.) We had no desire to list everything that was bad.
We have stayed at a Royal Mail Hotel in another state and it was wonderful. We thought we would have the same experience. NO WAY!!
We lost our money on this place and paid for a new motel but we were clean and healthy.
DO NOT EVEN THINK ABOUT STAYING HERE.

2026-07-01 via Nuitee
G
Gledson solo_traveller au
1
Bad stay
Pros:

The host was very polite. Great feed at the pub down the road

Cons:

The place was closed, had to ring to get someone to let us in. The place smelt damp. The bed sheets were not fresh someone had previously slept in it as there was dirt in the bed. The hot water was only warm once you get it. It took nearly 2-3 minutes for the water temp to change. The shower head had the flexi tube coming away. The place appeared clean but toilet walls had marks. Oh we were told the door to the property should not be locked as there was only 1 key. Did we feel safe NO

2026-06-24 via Nuitee
I
Ian solo_traveller au
2
No words
Pros:

What a hole

Cons:

Upon arrival, I found the place closed. I had to ring a mobile to get into my room. The hotel is not operating.

2026-06-23 via Nuitee
B
Bikramjit couple au
10
Awesome
Pros:

Booking.com

Cons:

Nothing

2026-06-22 via Nuitee
L
Loris couple au
5
It looked deserted, difficulty getting into room, poor security as back door left open for caravan
Pros:

Bed warm and comfy. Shared facilities clean. Loved shared verandah. Close to Criterion hotel, great counter meal. Great bakery over the road for coffee and breakfast

Cons:

Shared kitchen had no sink. Dishes didn't look clean. No glasses.

2026-06-17 via Nuitee
M
Micah solo_traveller au
6
2026-06-16 via Nuitee
T
Tania solo_traveller au
2
Pros:

Unfortunately there wasn't much to like about this place

Cons:

All the beds were horrible, floors were dirty, bathrooms and toilet were dirty. There wasn't even a mirror in the room.
When we arrived the place was closed and I had to call several numbers and then wait for someone to arrive. I'd booked two rooms as booking.com didn't show a family room available and then the lady tried to give me 1 room instead of the two I'd paid for.

2026-06-09 via Nuitee
M
Mrs amandeep kaur solo_traveller au
1
Overall I would never recommend it for family with children as it was very unhygienic.
Pros:

I just like location, it was on main road .

Cons:

The property was very unhygienic, was not cleaned and even bedsheets were not changed, the food crumbs were still in bed . I confirmed with the lady about accommodation before booking and she assured me that it is good for family and we will make arrangements accordingly, but there was a shared bathroom for 6 rooms, that was not enough for the people staying there.

2026-06-08 via Nuitee
J
Jenn H solo_traveller au
10
Pros:

Brilliant service and a lovely place to be.

2026-05-18 via Nuitee
P
paoli couple au
8
I would definitely stay again.
Pros:

We had a really comfortable room and the lady in charge was very friendly and helpful.

Cons:

It took the hot water a long time to come through in the shower.

2026-05-15 via Nuitee
J
Jenn H solo_traveller au
10
Pros:

The verandah and room were very relaxing! We felt very welcome here.

2026-05-04 via Nuitee
D
Damien solo_traveller au
1
2026-05-02 via Nuitee
B
Brett solo_traveller au
7
Pros:

Value for money and pleasant staff. Clean and comfortable bed.

Cons:

Very noisy traffic still heard when the back room had a side window.

2026-05-01 via Nuitee
D
Dina couple au
4
Pros:

It was cheap

Cons:

It was dirty

2026-04-13 via Nuitee
S
shannon family_with_children au
10
2026-04-01 via Nuitee
M
Marek solo_traveller de
4
Cons:

Gemeinschafts WC, kein Warmwasser, Straßenlärm

2026-03-29 via Nuitee
J
Jennifer solo_traveller au
8
Good accommodation for the work trip I was on, enjoyed my stay
Pros:

Very handy location for the purposes of my trip.

Cons:

All good

2026-03-25 via Nuitee
E
Elizabeth extended_group au
10
2026-03-23 via Nuitee
T
Timpano couple au
4
Pros:

Bedroom clean

Cons:

The bathrooms looked like they had not been cleaned on months

2026-03-14 via Nuitee
S
Shel solo_traveller au
9
Pros:

Newly renovated, good bed and clean room with air-conditioning

Cons:

The hot shower took more than 5min to warm up and the shower head couldn't stand up alright

2026-01-25 via Nuitee