Smile Hotel Towada

Hotels
7.1 (589 reviews)
Inaoi-cho 12-15 , Towada , JP

Free

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cost-effective
Good location
Friendly staff
Cons:
Noise issues
Limited food options
Old facilities

Categories

Cleanliness
6.24
Several mentions of issues with facilities indicating cleanliness may be lacking.
Service
7.71
Staff interactions were generally positive, though one mention indicated a disappointing experience with a staff member.
Location
8.25
Many reviews positively noted the hotel's location being central and convenient.
Room Quality
6.2
Some reviews mentioned rooms being small and noise issues affecting comfort.
Amenities
7.23
Amenities were generally satisfactory, with some specific complaints about outdated facilities.
Value for Money
7.69
Reviews indicated that the price was reasonable for the service received.
Food and Beverage
6.24
Mixed reviews on breakfast quality; some rated it average and others had complaints.
Overall Experience
7.21
Mixed experiences overall, with some guests expressing satisfaction and others noting issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:23

Property Description

Modern Comforts and Convenience
Smile Hotel Towada offers modern amenities such as free WiFi, flat-screen TVs, and en suite bathrooms, ensuring a comfortable stay for guests.

Exceptional Services
With a 24/7 front desk, in-room massage treatments, and free luggage storage, Towada Smile Hotel goes above and beyond to cater to the needs of its guests.

Convenient Location
Located near major transportation hubs and local attractions, including Towada Art Centre and Lake Towada, the hotel provides easy access to explore the beauty of the region.

Book your stay at Smile Hotel Towada for a delightful and hassle-free experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 589 reviews
Cleanliness: 6.24
Service: 7.71
Location: 8.25
Room Quality: 6.2
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 6.24
Overall Experience: 7.21
S
SUSUMU • solo_traveller • jp
8
Pros:

駐車場無料で数が多かった。安価で、十分な施設。満室が多いので、客室がもっと多くあれば良い。

Cons:

ビジネスホテルとして、必要十分。

2026-09-19 • via Nuitee
S
Silvia • couple • bg
5
Pros:

It's very near the station.

Cons:

The hotel is very basic, the room and the bed were super small. The bed was suitable for one person, not two.
Check in was at 3 p.m., we were there half an hour before that and they refused to let us in, although the room was ready. The woman from the reception even carried out luggage up to the room, but we were denied entry before 3. We were super tired, so this was not very polite from the staff.
If you need a place to crash for 1 night, I guess it's ok. You don't have many options in Towada anyway.

2026-09-19 • via Nuitee
M
MITSUO • solo_traveller • jp
7
2026-09-19 • via Nuitee
吉田 • solo_traveller • jp
5
2026-09-15 • via Nuitee
T
takashi • solo_traveller • jp
5
2026-09-13 • via Nuitee
S
SATOSHI • solo_traveller • jp
5
2026-09-13 • via Nuitee
O
Ozeki • solo_traveller • jp
4
リピートはしないと思います。
Pros:

特になし、普通です。

Cons:

部屋が臭い。 スタッフの対応が不親切でした。

2026-09-13 • via Nuitee
H
Hotta • solo_traveller • jp
7
Pros:

比較的 リーズナブルで設備が良かったこと
朝食も充実していた

Cons:

今回は駐車できたが 駐車場のスペースが足りないと思った 提携駐車場はあるが離れているので利用する場合少し 大変

2026-09-09 • via Nuitee
N
noriko • solo_traveller • jp
6
Pros:

夜中に出掛けたが鍵を預かっていただけた。

Cons:

隣!?の部屋の音が響いて聞こえてきた。
シャワーの音!?ザーッと流れる音が…。
エアコン…冷房のみ!? 寒くなって切った。空気清浄機をつけたが、臭くて、堪らず切った。

2026-09-09 • via Nuitee
O
okinawasuki2 • solo_traveller • jp
7
Pros:

周辺に観光地やご当地グルメがあり良かった。

Cons:

何か?タバコの匂いがする感じがした?

2026-09-08 • via Nuitee
M
Miya • solo_traveller • jp
3
次は利用しない
Pros:

駐車場がある

Cons:

部屋が湿気っぽい。
不快な匂いがする

2026-09-06 • via Nuitee
F
Futoshi • solo_traveller • jp
6
2026-09-04 • via Nuitee
T
TAKASHI • solo_traveller • jp
7
Pros:

トータル的に満足できるホテル

Cons:

特になし

2026-09-02 • via Nuitee
恒一 • solo_traveller • jp
8
2026-08-27 • via Nuitee
T
tamiko • extended_group • jp
6
ホテル内、ごちゃごちゃし過ぎていました。
Pros:

朝食が美味しい。

Cons:

フロントに常にお客様が40名位居て、受付が2名位しか居なくて、待たせ過ぎ。

2026-08-27 • via Nuitee
K
KAZUHIRO • solo_traveller • jp
5
一般的
2026-08-27 • via Nuitee
K
keiko • couple • jp
5
普通でした
Cons:

空調に不便を感じた

2026-08-26 • via Nuitee
由美子 • solo_traveller • jp
7
Pros:

清潔感があった。花火大会会場に近かった。

Cons:

若干お値段が高め

2026-08-19 • via Nuitee
Y
YASUHIKO • couple • jp
8
2026-08-16 • via Nuitee
K
KYOKO • solo_traveller • jp
5
普通
2026-08-14 • via Nuitee