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Modern Comfort
Located in Domneasca Square, just a 5-minute walk from the Danube promenade, ibis Styles Dunarea Galati offers free WiFi and air-conditioned rooms. The rooms feature a minibar, seating area, flat-screen TV, and modern bathroom for a comfortable stay.
Convenient Amenities
The ground floor boasts 4 banks, a restaurant, and car rental services. Guests can unwind in the open lounge or on the restaurant terrace. The Danube Business Centre within the hotel caters to business needs, ensuring a convenient stay.
Explore Nearby Attractions
Within walking distance, guests can visit the fortified church of Precista. With a bus stop just 20 meters away and Galaţi Train Station 2 km away, exploring the city is easy. Book now to experience the perfect blend of comfort and convenience at ibis Styles Dunarea Galati.
When traveling with pets, please note that an extra charge of 10 euros per pet, per night applies. Please note that a maximum of, 2 pets are allowed Please note that the property can only allow pets with a maximum weight of 20 kilos.
A deposit may be required at the property.
Extremely Disappointing Service and Disrespect Towards Guests
I have never left a negative review before, but this time I feel it is necessary to share my experience. I hope the hotel management will take notice of this situation and take appropriate action.
I have stayed at this hotel several times and have the highest loyalty status on Booking.com. The rooms are quite decent; however, in my opinion, the level of service and the attitude of the staff fall short of even the standards of a three-star hotel.
Due to unforeseen family circumstances, I had to check out earlier than planned. I contacted the hotel management to ask them to consider a refund for the unused nights. I sent several emails but received no response whatsoever. Even Booking.com customer support contacted the hotel on my behalf, but, as far as I know, they also received no reply.
I understand that refunds depend on the booking conditions. However, responding to a guest, explaining the hotel’s position, and showing basic courtesy are fundamental standards of customer service.
I would also like to share another telling incident. If you happen to find a chocolate bar or other sweets on the table in your room, do not be too quick to assume that it is a complimentary treat from the hotel. It may simply have been left there by mistake after the minibar was restocked. And you may then find yourself being chased down to your car by hotel staff demanding payment for the chocolate you ate!
The irony is that when it comes to a chocolate bar worth just a few Romanian lei, the staff somehow find the time and ability to act promptly. Yet when a guest sends repeated emails regarding a much more serious matter, the management does not even consider it necessary to respond.
The issue is not the price of the chocolate or the refund itself, but rather the way guests are treated and the complete lack of respect shown towards them.
Останавливались на одни сутки ,по пути в Болгарию . Вкусный завтрак! приятный и доброжелательный персонал . есть парковка и можно с животными . Доплата была 10 евро сутки за мальтипу 3 кг. Хорошая локация ,рядом много кафе и магазинов .
уже немного «уставшие номера « . но все чисто !!
Дуже привітний персонал! Особливо чоловіки!
Мені в цей раз дали дуже малий номер! Було дуже спекотно і незручно! Я вважаю що такий номер(106), повинен бути дешевше!
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Everything
Professional stuff & very good location
Professional stuff, location
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