Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast quality

Categories

Cleanliness
8.56
Some mentions of cleanliness but a room had an odor despite air conditioning.
Service
10
Staff are frequently mentioned as friendly and helpful, with exceptional service noted.
Location
9.53
Many reviews praise the hotel's excellent location in the city.
Room Quality
8.57
Rooms are comfortable but some issues with noise and size mentioned.
Amenities
9.02
Good amenities like breakfast, but some areas could improve.
Value for Money
9.55
Many reviews highlight good value given the location and service.
Food and Beverage
8.01
Breakfast options could be better; some reviews noted poor experiences.
Overall Experience
9.56
Overall positive experiences, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:22

Property Description

Luxurious Spa Experience
Indulge in a rejuvenating spa treatment at The Chi Boutique Hotel, offering a serene escape from the bustling city of Hanoi.

Elegant Accommodation
Experience stylish rooms equipped with modern amenities such as flat-screen TVs, plush bathrobes, and complimentary toiletries for a comfortable stay.

Convenient Location and Services
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, the hotel provides 24-hour assistance, airport shuttle, and a delightful dining experience with local and international cuisine.

Book your stay at The Chi Boutique Hotel for a perfect blend of luxury and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NOI

Location

Guest Reviews

9.1
Based on 724 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.55
Food and Beverage: 8.01
Overall Experience: 9.56
A
Ann • couple • us
9
Will come back.
Pros:

Everything is perfect. Thank you.

Cons:

Nothing

2026-08-19 • via Nuitee
S
Susana • solo_traveller • es
7
Pros:

La ubicación y la cama muy cómoda.

Cons:

Como aspecto negativo indicar que a la hora de hacer la reserva no recoge expresamente habitación sin ventana y considero que es imprescindible. No sé si es problema de booking o del hotel . Tiene que recoger si es habitación con o sin ventana.

2026-08-18 • via Nuitee
J
joel • extended_group • sg
10
Great location! Clean rooms and exceptional service
Pros:

Excellent service, good value for money!

Shout out especially to Lily and team, who made special care to ensure my colleagues were well taken care of

2026-08-14 • via Nuitee
T
tran • couple • vn
10
2026-08-13 • via Nuitee
G
Grace • solo_traveller • qa
1
2026-08-09 • via Nuitee
M
marcel • extended_group • nl
9
Goog hotel
Pros:

Location

2026-08-06 • via Nuitee
C
Christopher • extended_group • us
7
I would absolutely stay again - once construction is over
Pros:

Great location, beautiful rooms, friendly staff, comfy beds.

Cons:

There was very loud construction while we were there. Noise started early with heavy construction started at 10 AM.

2026-08-06 • via Nuitee
L
lee • extended_group • tw
10
2026-08-06 • via Nuitee
M
Markku • solo_traveller • fi
9
Muutaman päivän visiitti
Pros:

Siisti huone, aamupala oli ihan ok mutta ei mikään super.

2026-07-19 • via Nuitee
S
Simi • extended_group • ae
5
Noisy night
Pros:

It’s very central in Hanoi

Cons:

We didn’t sleep well there was a lot of noise from passing traffic and also from shouting in the street - the hotel could have moved us to one of the other rooms as they would have known this. Also I had a lot of communication saying our payment could not be processed when they had exactly the same details as all the other places we stayed at . There is also quite an odd odour throughout the hotel

2026-07-18 • via Nuitee
A
andrea • solo_traveller • br
10
Altamente recomendável! Perfeita localização!
Pros:

O quarto foi especial, com vista para a catedral!
Cama confortável!
Tudo que era necessário!

Cons:

As funcionárias e funcionários do Hotel sempre simpáticos, solícitos, gentis!

2026-07-17 • via Nuitee
L
lee • extended_group • tw
10
Pros:

出入方便 繁而不亂

2026-07-15 • via Nuitee
N
NGOC VIET • couple • vn
8
2026-07-15 • via Nuitee
J
J Randy • solo_traveller • us
10
Pros:

Clean modern, great staff, great location. High value for $

2026-07-13 • via Nuitee
J
Jennifer • couple • sg
9
2026-07-13 • via Nuitee
H
Helen • couple • nz
8
We had a perfect 2 nights at Chi
Pros:

Great Location. The room was great

2026-07-12 • via Nuitee
M
Maria April • solo_traveller • ae
9
2026-07-11 • via Nuitee
M
Maria April • couple • ae
8
Pros:

Perfect location, friendly staff, clean rooms, charming hotel

2026-07-11 • via Nuitee
K
Ka Leung • couple • hk
7
2026-07-09 • via Nuitee
T
Talya • solo_traveller • il
10
Pros:

מיקום מעולה

2026-07-07 • via Nuitee