The Chi Boutique Hotel

Hotels
9.1 (701 reviews)
13 Nha Chung street, Hoan Kiem district , Hanoi , vn

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Breakfast quality

Categories

Cleanliness
8.56
Some mentions of cleanliness but a room had an odor despite air conditioning.
Service
10
Staff are frequently mentioned as friendly and helpful, with exceptional service noted.
Location
9.53
Many reviews praise the hotel's excellent location in the city.
Room Quality
8.57
Rooms are comfortable but some issues with noise and size mentioned.
Amenities
9.02
Good amenities like breakfast, but some areas could improve.
Value for Money
9.55
Many reviews highlight good value given the location and service.
Food and Beverage
8.01
Breakfast options could be better; some reviews noted poor experiences.
Overall Experience
9.56
Overall positive experiences, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:22

Property Description

Luxurious Spa Experience
Indulge in a rejuvenating spa treatment at The Chi Boutique Hotel, offering a serene escape from the bustling city of Hanoi.

Elegant Accommodation
Experience stylish rooms equipped with modern amenities such as flat-screen TVs, plush bathrobes, and complimentary toiletries for a comfortable stay.

Convenient Location and Services
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, the hotel provides 24-hour assistance, airport shuttle, and a delightful dining experience with local and international cuisine.

Book your stay at The Chi Boutique Hotel for a perfect blend of luxury and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NOI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 11 years old and over stay for VND 587,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 701 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.55
Food and Beverage: 8.01
Overall Experience: 9.56
B
Blake solo_traveller us
9
Exceptional hospitality, a perfect location, and outstanding value in the heart of Hanoi.
Pros:

Perfectly located and exceptionally welcoming, Chi Boutique Hotel is an excellent choice for a stay in Hanoi’s Old Quarter. The staff were outstanding, and Lily in particular went above and beyond. She helped arrange my transportation to Ha Long Bay and even followed up several days later to ensure I had successfully connected with my return driver—despite the fact that I wasn’t returning to the hotel. That level of care and attention truly stood out.

The room was comfortable, the bathroom was spacious, and sunset cocktails on the rooftop offered beautiful views of St. Joseph’s Cathedral. The breakfast spread was impressive and provided the perfect start to each day of exploring. Overall, I found the hotel to be an incredible value and would happily stay here again on a future visit to Hanoi. ⭐⭐⭐⭐⭐

Cons:

They are in the midst of some renovations but it didn’t affect my stay.

2026-06-20 via Nuitee
H
Huy family_with_children us
10
Pros:

Great location, friendly and helpful staff. The rooms were well furnished and spacious for our family of three. Breakfast was good for getting the day started. The property was close to many tiny cafes, restaurants, and little shops around Hoàn Kiem lake. Will stay here again next time I’m in Hanoi.

2026-06-18 via Nuitee
H
Huy family_with_children us
10
Pros:

Great location, friendly and helpful staff. The rooms were well furnished and spacious for our family of three. Breakfast was good for getting the day started. The property was close to many tiny cafes, restaurants, and little shops around Hoàn Kiem lake. Will stay here again next time I’m in Hanoi.

2026-06-18 via Nuitee
N
NGOC VIET couple vn
8
2026-06-14 via Nuitee
N
NGOC VIET couple vn
8
2026-06-14 via Nuitee
T
tran couple vn
10
2026-06-10 via Nuitee
N
NOZOMI solo_traveller jp
10
Pros:

立地がよかった
部屋も快適で朝食も美味しかった

2026-06-09 via Nuitee
M
ManojDubey solo_traveller in
9
2026-06-06 via Nuitee
K
Kornthawat couple th
10
A comfortable hotel with well-appointed rooms, perfect for a relaxing stay.
Pros:

The hotel staff were available 24/7 and could be reached easily via WhatsApp. This made communication very convenient, as we could leave messages anytime and receive prompt responses. The team was extremely helpful and handled any issues efficiently.
The location is excellent, right next to St. Joseph's Cathedral. There are plenty of great restaurants and cafés nearby, all within walking distance. Despite being in the heart of the city, the hotel is tucked away from the noisy and crowded areas, allowing for a peaceful and restful night's sleep.
The room was very comfortable, with an excellent bed and a well-designed bathroom.

Cons:

The only thing I missed was having a refrigerator in the room. I'm quite sensitive to heat and couldn't figure out how to adjust the air conditioning properly, so I often had to ask the staff for ice. Fortunately, the hotel provided ice free of charge and even arranged an extra fan for the room, which was greatly appreciated.

2026-06-02 via Nuitee
T
tran couple vn
10
2026-05-28 via Nuitee
T
tran couple vn
10
2026-05-28 via Nuitee
M
Margit couple ae
9
2026-05-26 via Nuitee
T
tran couple vn
10
2026-05-25 via Nuitee
D
Dorina Agnes couple hu
10
Cons:

Breakfast time should take till 11 (not 10 in the morning)

2026-05-21 via Nuitee
D
Dorina Agnes couple hu
10
2026-05-21 via Nuitee
H
Heike couple au
8
Pros:

We went on an 8 day motorbike tour through NE Vietnam. Hanoi itself was interesting but extremely busy. The staff were exceptionally helpful and pleasant.

Cons:

No restaurant for dinner or lunch

2026-05-17 via Nuitee
T
tom-are couple no
10
Amazing
Pros:

Central

Cons:

Sky bar was closed sadly

2026-05-09 via Nuitee
K
Karina solo_traveller nz
10
2026-05-08 via Nuitee
G
gladys solo_traveller fr
9
Pros:

Très bien situé pour visiter les sites touristiques de Hanoï

Cons:

Personnel aux petits soins à l'écoute de la moindre de difficulté que j ai rencontré vraiment exceptionnel au niveau relationnel et toujours dans l'empathie

2026-05-08 via Nuitee
A
Agnese couple it
7
2026-05-06 via Nuitee