Premier Inns Thousand Oaks

Hotels
6.1 (1309 reviews)
2434 West Hillcrest Drive , Thousand Oaks , us
+1 805-499-0755

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable bed
Cons:
Rude staff
Dated facilities

Categories

Cleanliness
5.24
Some guests reported issues with cleanliness, including dirty carpets and unpleasant room odors.
Service
6.71
While there were complaints about rude staff, some guests mentioned fantastic service from housekeeping and front desk.
Location
7.25
The hotel is conveniently located near the freeway and local shops, which is appreciated by guests.
Room Quality
5.7
Some guests mentioned comfortable beds, but there were also reports of dated facilities and issues with TV reception.
Amenities
5.23
There were complaints about lacking amenities such as coffee and Wi-Fi.
Value for Money
7.19
Some guests felt they received good value for their price, but others felt misled.
Food and Beverage
5.24
No significant mentions of food or beverage options in the reviews.
Overall Experience
6.21
Mix of positive experiences and serious issues led to an overall decent impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:17

Property Description

Convenient Location

Situated just off Highway 101, our pet-friendly California hotel provides easy access to Thousand Oaks Civic Arts Plaza and other local attractions. Los Robles Greens Golf Course and Point Mugu Naval Air Station are also within a short drive.

Comfortable Accommodations

Each room at Premier Inns Thousand Oaks features a refrigerator, air conditioning, and a desk. Enjoy a variety of cable channels on the TV, including sports and film options. Need a wake-up call? Just ask our friendly reception staff.

Relaxing Amenities

Unwind in our year-round outdoor pool and hot tub, or have some fun in the on-site games room. For your convenience, we offer a launderette, as well as vending machines stocked with snacks and drinks.

Ready to experience a comfortable stay in Thousand Oaks? Book your room at Premier Inns now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and costs USD 5.99 per 24 hours.

Location

Guest Reviews

6.1
Based on 1309 reviews
Cleanliness: 5.24
Service: 6.71
Location: 7.25
Room Quality: 5.7
Amenities: 5.23
Value for Money: 7.19
Food and Beverage: 5.24
Overall Experience: 6.21
E
Ed • family_with_children • us
1
Never ever again.
Pros:

No breakfast, wasn't available. No hair dryer.

Cons:

Nothing. Place to sleep.

2026-07-24 • via Nuitee
S
Summer • couple • us
10
2026-07-23 • via Nuitee
Y
Yoselin • couple • us
6
2026-07-23 • via Nuitee
D
Daniel • couple • us
3
2026-07-23 • via Nuitee
P
Phara • extended_group • us
3
Pros:

The price

Cons:

sheets had hair on them. towels were thin and small. no hairdryer.

2026-07-22 • via Nuitee
L
Laura • solo_traveller • us
1
Pros:

I double booked with Booking.com this motel will not reply to Booking com for any refund.

Cons:

They are mean and uncaring very rude. I took a loss of 97. Dollars.

2026-07-20 • via Nuitee
V
Victoria • couple • us
7
Nice spacious room
Pros:

Location is very convenient

2026-07-19 • via Nuitee
B
Bright Day Window Cleaning • couple • us
1
Happily Never After
Pros:

We have in the past only had good experiences. This time was no different until the last day and night. I was home feeding our cats. We are right in the middle of remodel and purchasing a new car simultaneously so we opted for a little staycation close to car dealership. Everything was as it once was. The staff was lovely as they always had been. The hot tub actually hot. The room was relatively large and perfect for the small stay.

Cons:

The last night my partner was removed violently and told he was to never ever come back again. That he was a drug addict and that the traffic of people was outrageous. Two goons apparently came to remove him as he was just sitting watching tv after a long day of back and forth with the dealership. It’s only been he and I and really mostly just him as I am home with our cats. I can not believe what I heard. My partner was in tears practically. Completely humiliated and told he was on a do not rent list since 2019. I’m excuse me. Do they have the wrong person. That is impossible because we didn’t ever stay there until 2023 as recommended by my mother. I’m appalled. And quite honestly. I’ve had many conversations with the staff in all the shifts possible and have had a solid rapport every time so my feelings are quite hurt over this.

2026-07-16 • via Nuitee
V
Veronica • family_with_children • us
10
2026-07-14 • via Nuitee
J
Jesiah • extended_group • us
1
2026-07-14 • via Nuitee
J
Jon • solo_traveller • us
8
2026-07-13 • via Nuitee
L
Luciana • couple • us
6
It’s good for the price!
Pros:

It is clean, the pool/spa is very nice and clean too.

Cons:

It needs to be updated and there are stains in the furniture, floor, walls and shower. It could be a very nice hotel with some TLC.

2026-07-13 • via Nuitee
G
Gustavo • solo_traveller • us
5
Pros:

Nothing

Cons:

Everything the room

2026-07-11 • via Nuitee
5
5150 • solo_traveller • us
7
Management is great , internet sucks
Pros:

Location

Cons:

Smell of smoke ,crappy internet, ddidn't work

2026-07-11 • via Nuitee
D
Dalila • solo_traveller • us
1
Pros:

I do not like it. I did not give my reservation, and they just cheated me, stole my money

2026-07-10 • via Nuitee
V
Virgilio • solo_traveller • us
4
Pros:

Na

Cons:

Very noisy

2026-07-10 • via Nuitee
A
Aimee • solo_traveller • gb
1
2026-07-08 • via Nuitee
D
Destiny • couple • us
1
2026-07-08 • via Nuitee
R
Rosimere • couple • us
1
Pros:

Nothing

Cons:

Everything

2026-07-07 • via Nuitee
A
Alyssa • couple • us
7
I love they are pet friendly! Definitely would stay again.
Pros:

I love that they are pet friendly !! Only thing that I disliked was one lady was smoking a cigarette upstairs in the walk way with her medium sized dog that almost bite my tiny chihuahua… I had to pull him back so fast or he would have gotten him. If you know your dog doesn’t like other dogs then why would you be chilling in the hall right by the stairs? I had to turn around and walk all the way to the other stairs. She could barely hold him too.. She almost let him go. Then 20 minutes later I heard someone yelling and looked out the window and there goes her dog running down the hall by himself and she took forever to go after him. Guess where he ran to … MY CAR !!!! He had to have smelled my dog all over my car and went to try to find him so he could bite him. She finally got down to the parking lot and he was running around my car running away from her. Then a guy walks by and he is talking to her so he had to be her bf and he was no help at all. Then she’s talking smackkk as she is walking by my room all loud and stomping her feet like a little kid because I know she heard me through the window when she ran by I said why are you going to have a dog and not be able to control it?

Cons:

I love that they are pet friendly !! Only thing that I disliked was one lady was smoking a cigarette upstairs in the walk way with her medium sized dog that almost bite my tiny chihuahua… I had to pull him back so fast or he would have gotten him. If you know your dog doesn’t like other dogs then why would you be chilling in the hall right by the stairs? I had to turn around and walk all the way to the other stairs. She could barely hold him too.. She almost let him go. Then 20 minutes later I heard someone yelling and looked out the window and there goes her dog running down the hall by himself and she took forever to go after him. Guess where he ran to … MY CAR !!!! He had to have smelled my dog all over my car and went to try to find him so he could bite him. She finally got down to the parking lot and he was running around my car running away from her. Then a guy walks by and he is talking to her so he had to be her bf and he was no help at all. Then she’s talking smackkk as she is walking by my room all loud and stomping her feet like a little kid because I know she heard me through the window when she ran by I said why are you going to have a dog and not be able to control it?

2026-07-06 • via Nuitee