Homewood Suites by Hilton Chicago West Loop Fulton Mkt Area

Hotels
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Homewood Suites by Hilton
9 (663 reviews)
118 N Jefferson , Chicago , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Missed housekeeping
Overpriced with hidden fees

Categories

Cleanliness
8.5
Generally clean, but reports of missed housekeeping service.
Service
9
Staff were described as attentive and kind, but there were instances of rudeness noted.
Location
9.5
Great location close to public transport and attractions.
Room Quality
9.5
Spacious and comfortable rooms with necessary amenities.
Amenities
8.5
Good amenities but could use more variety in breakfast options.
Value for Money
8.5
Overpriced with hidden fees and charges for parking.
Food and Beverage
9
Breakfast was good with a variety of options but lacking healthy choices.
Overall Experience
9.5
Overall a great stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:00

Property Description

Luxurious All-Suites Accommodation in Downtown Chicago

Top-Notch Amenities: Indulge in a complimentary hot breakfast, stay connected with free WiFi, and relax in rooms equipped with a 43-inch HDTV, fully-equipped kitchen, and separate living area.

Unique Dining Experience: Savor a local craft beer at Fulton Tap Bar, Chicago's exclusive self-pour hotel bar, or unwind on the Fulton Garden Terrace for a tranquil evening.

Convenience and Comfort: With 3,200 sq ft of meeting space, a 24-hour fitness and business center, and proximity to major attractions like the Chicago Theatre District, Millennium Park, and the Art Institute of Chicago, your stay at Homewood Suites by Hilton Chicago Downtown West Loop promises both productivity and leisure.

Book your stay now and elevate your Chicago experience with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 15, 2026 until Mon, Jul 20, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 55.29
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 6
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 663 reviews
Cleanliness: 8.5
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
S
Starner • family_with_children • us
10
Had a great stay
Pros:

Tons of food options near by, awesome staff, cool hotel set up

2026-05-29 • via Nuitee
A
April • couple • us
10
2026-05-26 • via Nuitee
G
Graham • family_with_children • us
10
2026-05-26 • via Nuitee
W
Willie • couple • us
9
It was a great experience.
Pros:

Beautiful view and great service

Cons:

Our first room’s air didn’t work. But we were given another room and 50 percent off the first night.

2026-05-25 • via Nuitee
S
Serena • couple • us
10
We really enjoyed the friendly staff & clean rooms
Pros:

The rooms were nice

Cons:

breakfast could have more meat options that aren’t pork but it was still tasty

2026-05-19 • via Nuitee
B
Booze • couple • us
4
Not for a regular traveler looking for a nice stay
Pros:

I liked that it was in a good location. The breakfast was also pretty tasty and they offered different options, not just breakfast food. There’s 2 sides (hampton and homeowood, homework requires a hotel card). Breakfast on both sides are rather similar but homewood always had an additional non traditional offering that hampton did not. The staff I interacted with were also pretty nice and helpful.

Cons:

I honestly don’t think this hotel is properly priced. I traveled from CA so I am familiar with expensive hotels & I also travel a lot in general - this hotel was not worth it. The pictures are not accurate at all which I found to be upsetting upon arrival. The rooms are extremely outdated. I had this awful stench in my room which resulted in consistently spraying febreeze to mask it. We had already asked to move from our initial room we were given due to smell as well. The window handle was broken and prevented us from properly closing the window, although great addition to the room overall. The city view wasn’t that spectacular, I could’ve saved a few dollars with the regular room. The pool was also out of commission. There wasn’t a hygiene pack in the room. I think for the price, this hotel is missing a lot of key components. I personally wouldn’t spend this much again.

2026-05-18 • via Nuitee
A
Amy • family_with_children • us
10
2026-05-18 • via Nuitee
L
Letizia • solo_traveller • gb
8
Large room with kitchen, good value per money
Pros:

Good value per money
Great location.

Cons:

N/A

2026-05-16 • via Nuitee
H
Harshad Brahmankar • solo_traveller • in
7
Average experience
Pros:

Rooms were perfectly clean and laid. Housekeeping was really exemplary.

Cons:

Attitude of front desk staff

2026-05-12 • via Nuitee
E
Ellingsworth • extended_group • us
10
Good good value, great amenities, friendly staffing, and accommodating. I would use this location again!
Pros:

The amenities, the closeness to restaurants and shopping and accessible parking garage.

Cons:

It met all my needs

2026-05-11 • via Nuitee
T
Thayene • couple • us
10
2026-05-11 • via Nuitee
T
Thomas • couple • us
7
Pros:

room was clean. breakfast was great value. bed is comfortable.

Cons:

soap, shampoo, and conditioner were empty for three days. Did not get refilled after asking. Was a good strategy to travel with some of our own. Kurig didn't work.

2026-05-11 • via Nuitee
A
Ana Christina • couple • br
10
Perfeita
Pros:

Amei

Cons:

Tudo

2026-05-10 • via Nuitee
D
David555 • solo_traveller • be
9
Pros:

Excellente situation
suite parfaite

Cons:

Personnel pas vraiment souriant si ce n'est au petit-déjeuner

2026-05-10 • via Nuitee
T
Terance • solo_traveller • us
10
2026-05-06 • via Nuitee
R
Regas • couple • us
10
We were here for a family wedding. The room was very nice for us when not with the family.
Pros:

Very nice room with kitchen facilities, a desk space and couch. Excellent mattress and pillows!!

2026-05-04 • via Nuitee
B
Büryan • couple • tr
6
Pros:

Location

Cons:

From the very first day, there were different types of hair on the floor and in various areas of the room. I requested cleaning on the fourth day, but it was not done properly. Overall, the stay was uncomfortable.

2026-05-03 • via Nuitee
V
Vemerson • family_with_children • us
1
Están mintiendo sobre las instalaciones y no devuelven el depósito eso es estafa
Pros:

Tuve que pagar por estacionamiento y no me devolvieron mi depósito

Cons:

La piscina no estaba disponible mal servio

2026-04-27 • via Nuitee
M
Madison • couple • us
10
Pros:

Cleaniness and the space of the suite

2026-04-27 • via Nuitee
M
Morgan • solo_traveller • us
9
Pros:

The location was great. The included breakfast was an added bonus.

2026-04-26 • via Nuitee