Colombo Lodge Christchurch

Hotels
Independent
8 (50 reviews)
448 Colombo Street, City Centre, Christchurch, Canterbury, 8023 , Christchurch , NZ

Facilities

Free WiFi
Luggage storage
Outdoor furniture
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
See all facilities

Review Highlights

Pros:
Central, convenient location
Inexpensive / good value for many guests
Comfortable bed reported by several guests
Some rooms had clean bathrooms and good showers
Staff who interacted were helpful and accommodated early check-in
Cons:
Poor cleanliness: filthy carpets, stains, chemical/urine smells
No on-site reception; slow or complicated check-in process
Rooms smaller than expected; some have no windows (only small skylights)
False advertising: no on-site restaurant despite listing
Limited kitchen supplies (no microwave, few plates/teacups/teaspoons/teatowels)
Noise issues / thin soundproofing for some rooms
Insufficient bedding (thin blanket) in some rooms

Categories

Cleanliness
4.5
Overall negative: multiple guests reported filthy carpets, stains, overpowering chemical smells in bathrooms, urine on bedding in one case, and generally dirty walls and carpets.
Service
9
Mixed but service interactions that occurred were helpful (staff offered room upgrades/relocations and accommodated early check-in). However there is no on-site reception and response times can be slow; operational issues exist but staff resolution was generally effective when reached.
Location
10
Consistently praised: central, convenient for supermarkets, eating places and a short walk to the city centre.
Room Quality
6
Mixed: some guests found beds comfortable and ensuites/good showers, but many reported rooms smaller than expected, no windows (only small skylights), thin bedding, stains and general wear.
Amenities
8.5
Basic amenities are functional (good ensuite/bathroom for several guests) but limited: no microwave in rooms, limited kitchenware and missing small items (teacups/teaspoons/teatowels), and access/entry setup is inconvenient.
Value for Money
9
Generally seen as good value by many guests and described as inexpensive/adequate for short stays, though some felt the price did not match the standard when cleanliness and service issues occurred.
Food and Beverage
8
Not applicable in practice: advertised on-site restaurants do not actually operate at the property (false advertising). No direct food quality reports; treated as standard for a budget property.
Overall Experience
9
Mixed overall: many guests found the location and basic facilities adequate for short stays and appreciated helpful staff/early check-in, but significant cleanliness and reception/access issues negatively impacted the stay for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-29 07:10

Property Description

Newly Built Smoke-Free Hotel
Convenient Location
Modern Amenities

Stay at Colombo Lodge Christchurch, conveniently located in Christchurch. Enjoy modern amenities including a restaurant, free self-parking, and complimentary Wi-Fi. Explore nearby attractions like The Colombo and Hagley Park. Book your stay now to experience comfort and convenience in the heart of the city.

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 50 reviews
Cleanliness: 4.5
Service: 9
Location: 10
Room Quality: 6
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
S
Sally extended_group nz
1
Cons:

My car didn’t feel safe in the carpark, the carpet looked dirty, there were stains on the duvet cover and the room smelled. There were no windows in the double bed room which made it all feel worse as well.

2026-06-20 via Nuitee
A
Adam solo_traveller nz
7
Pros:

Very well priced

Cons:

Carpet would benefit from being replaced

2026-06-20 via Nuitee
S
Steve solo_traveller nz
8
Cons:

There were no tea spoons

2026-06-20 via Nuitee
C
Chantelle solo_traveller nz
10
2026-06-19 via Nuitee
J
Jack solo_traveller nz
10
Pros:

Room

Cons:

No smoking area no microwave or plates

2026-06-16 via Nuitee
M
Monica solo_traveller nz
3
Kinda rough...
Pros:

The location

Cons:

Check in was abysmal. The instructions were sent to me personally rather than on the booking app. I didn't have access to my messages, so didn't get the message. I made multiple calls and messages to the numbers given and there were no responses. We stood outside for 20 minutes. The configuration of the room meant that the two students we were travelling with had to come through our bedroom to go to the bathroom. Communication with management continued to be sporadic.

2026-06-15 via Nuitee
P
Polina solo_traveller nz
10
2026-06-15 via Nuitee
C
Chantelle solo_traveller nz
10
2026-06-14 via Nuitee
D
Daniel solo_traveller nz
8
Simple and clean room.
Pros:

The room was very clean and comfortable.

Cons:

The method of entering the room was a bit complicated, instructions were given..but it was a bit confusing.

2026-06-14 via Nuitee
C
Chantelle solo_traveller nz
10
2026-06-14 via Nuitee
S
Sophie couple nz
10
Lovely, warm, clean stay.
Pros:

I love staying here, I am a regular visitor of this place, it is warm, comfortable and the staff are kind and extremely welcoming and accommodating. Shower is beautiful (half the reason I keep coming back)

Cons:

My only thing would be that the “double” bed is two beds pushed together, which I haven’t had too much of an issue with in past stays however a few times they do tend to slip apart and it is a noticeable gap which can affect comfort a little. Would recommend potentially getting mattress toppers for when beds are put together for a cohesive mattress surface.

2026-06-12 via Nuitee
J
Jijo family_with_children nz
9
Pros:

All good

Cons:

Good experience and good atmosphere

2026-06-12 via Nuitee
S
Sophie couple nz
10
2026-06-12 via Nuitee
S
Sophie couple nz
10
2026-06-12 via Nuitee
S
Sruthi family_with_children nz
2
It was not value for the money spent.
Cons:

The clenliness, the carpet was filthy with red stains on them.

The bed was not comfortable.

2026-06-09 via Nuitee
S
Sheryl solo_traveller nz
7
Pros:

Bathroom very modern and clean

Cons:

Stained carpets, very overdue for a good clean

2026-06-06 via Nuitee
M
michael solo_traveller nz
6
Pros:

Room was comfy and warm pity there was no microwave in the other than that very good

Cons:

Access to and from the back quite daunting walking outside to the car

2026-06-06 via Nuitee
L
Lisa solo_traveller nz
7
Value for money, great location
Pros:

Location was great, host was great and it was value for money. Enjoyed our stay

Cons:

May need to upgrade the rooms decor and paint. But beds co.fy and its basic

2026-06-06 via Nuitee
V
Vern solo_traveller nz
1
Don't stay here!
Pros:

There was nothing acceptable about this accommodation. We left without staying.

Cons:

Filthy, poorly lit hallways. Narrow stairways with handrails hanging off. No window in the room, carpets filthy, no mattress protector on the blood-stained mattress. Furniture filthy. We left after a heated exchange with the surly manager who refused a refund. Frankly, if this was the only option I'd rather sleep in my car.

2026-06-05 via Nuitee
C
charlotte family_with_children nz
4
2026-06-02 via Nuitee