Hotel Indigo Old Town Alexandria by IHG

Hotels
•
Hotel Indigo
8.8 (637 reviews)
220 South Union Street , Alexandria , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Attentive staff
Cons:
High fees
Inflexibility in service

Categories

Cleanliness
8.78
The room was mentioned as clean in multiple reviews, indicating a good level of cleanliness.
Service
9.05
While service quality had mixed reviews, the positive experiences highlighted attentive staff, balancing out negatives.
Location
9.29
Frequent mentions of perfect location near attractions suggest high satisfaction.
Room Quality
8.74
Rooms described as clean and comfortable, with some positive mentions of aesthetics.
Amenities
8.77
Amenities not negatively highlighted, standard offerings were expected.
Value for Money
8.23
Concerns over pricing and fees indicate room for improvement in perceived value.
Food and Beverage
8.78
The restaurant service received positive mentions, reflecting satisfactory dining experience.
Overall Experience
8.75
Overall good experiences indicated, despite some operational hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:05

Property Description

Modern Amenities Hotel Indigo Old Town Alexandria offers a range of modern amenities including a fitness centre, free WiFi, and a 24-hour front desk for the convenience of guests.

Charming Surroundings Situated just 300 metres from Old Town Waterfront, guests can enjoy the picturesque surroundings and explore nearby attractions like Stabler-Leadbeater Apothecary Museum and Carlyle House.

Comfortable Accommodation The guest rooms at Hotel Indigo Old Town Alexandria are equipped with air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for all visitors.

Experience the perfect blend of modern comfort and historic charm at Hotel Indigo Old Town Alexandria. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 39 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 637 reviews
Cleanliness: 8.78
Service: 9.05
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
P
Praana • solo_traveller • us
8
Great location
Pros:

The location was great. Walking distance to King street and all the food and shops.

Cons:

The restaurant was just ok. What annoyed me was that my wife and I went for breakfast and they tacked on a 20% tip with saying anything. I had to ask what the charge was for. Also $30 per day parking is steep.

2026-05-28 • via Nuitee
J
John • solo_traveller • gb
10
I would stay again.
Pros:

Staff were amazing, very helpful.

2026-05-19 • via Nuitee
D
Daniel • solo_traveller • gb
9
Great place to stay in the heart of Old Town Alexandria
Pros:

Really good location in the heart of Old Town over looking the river walk; large comfortable room; and conveniently located parking garage

Cons:

Can’t think of anything!

2026-05-15 • via Nuitee
L
Lidian • family_with_children • us
10
2026-05-03 • via Nuitee
W
W4120RNpatriciar • Couples
10
One of the best hotels we’ve stayed in.
Pros:

Our room was clean and spacious. Customer service was friendly and helpful.

2026-05-02 • via Tripadvisor
B
Beverly • couple • us
10
All in all the hotel is an excellent choice and close to the waterfront.
Pros:

Lovely hotel and great location. Room was very stylish and clean. Parking is convenient and has an elevator directly to the floors above. The rate is $42 and allows in and out of the garage with no additional fee. There are parking garages nearby and if lucky street parking if you don't want the to pay the high price.

Cons:

The only objection I have is the Amenity fee charge of $25 which was not explained to me and could have been used towards the a la carte breakfast.

2026-04-29 • via Nuitee
M
Moore • solo_traveller • us
8
Pros:

Very close to restaurant and shops.

Cons:

Room was a bit dated but clean .

2026-04-24 • via Nuitee
S
Sandy • solo_traveller • us
9
We enjoyed our stay at hotel Indigo and will reccommend to friends .
Pros:

It was very clean. Great location and staff was very friendly .

Cons:

Our cell service, Verizon, did not work in our room. There was not enough lighting in our bathroom.

2026-04-22 • via Nuitee
R
Roberta • couple • us
10
Pros:

Location was superb

2026-04-19 • via Nuitee
D
Dylan • solo_traveller • za
8
Pros:

Great staff!

2026-04-18 • via Nuitee
K
Katherine • family_with_children • us
10
2026-04-17 • via Nuitee
A
Artem • family_with_children • us
10
Pros:

Great location, very clean and comfortable

2026-04-17 • via Nuitee
R
Roderick • couple • us
10
Enjoyable very reasonable price for the Washington area
Pros:

Great location on the Potomac easy access by the GW Parkway to Washington Reagan National Airport.

Cons:

The only drawback was the elevator to the parking garage was being serviced the day we were there. One of the clerks lugged our luggage up the stairs to the lobby the make up for the elevator being out of service.

2026-04-15 • via Nuitee
A
Alyssa Adams • family_with_children • us
9
Great for friends and families who want to be together. Location and dining choices a plus!
Pros:

I liked the size of the kitchen and the whole series of sitting rooms, dining rooms as it was a great place or families to congregate. I liked my sisters bedroom which had a large sitting room and bathroom in addition to the bedroom. We were a family and friends gathering and it was great that we were all together in closer proximity than we would have been in a larger standard hotel.

Cons:

It is an old building with some architectural quirks (steep steps, little step ups here and there), which I personally don’t mind having lived in old houses. I find it charming. For those who are use to “new” house living with everything square, they were a little flummoxed.

2026-04-13 • via Nuitee
H
Hezi • couple • us
8
2026-04-12 • via Nuitee
L
Lyudmyla • extended_group • us
9
2026-04-11 • via Nuitee
J
Jennifer • couple • us
10
Awesome hotel we love coming back to stay here often!
Pros:

Close to town and activities

Cons:

Nothing

2026-04-09 • via Nuitee
D
Daniele • couple • ar
10
2026-04-06 • via Nuitee
V
Victoria • couple • at
7
Super Lage, für den Preis und 4 Sterne aber zu teuer
Pros:

Die Lage ist wirklich super, nur wenige Schritte und man ist in dem idyllischen Stadtzentrum
Mitarbeiter sehr nett und schnell zur Hilfe

Cons:

Im ersten Zimmer schloss die Tür nicht richtig nach verlassen des Raums (ja, die Klinge zur Sicherheit zu drücken lohnt sich!). Wurde aber rasch und unkompliziert gelöst.
Im zweiten Zimmer ging die Glühbirne beim Bett nicht, Beleuchtung allgemein wenig und jede Lampe muss händisch aufgedreht werden. Wasserdruck sehr schwach, Fenster kann man nicht öffnen und die Matratzen sind recht weich (aber da hat ja jeder andere Präferenzen)

2026-04-03 • via Nuitee
M
Michael • solo_traveller • us
8
Great place, crappy pillows
Pros:

Location is fantastic. Rooms are clean, nice bathroom and shower

Cons:

Pillows we hard and horrible. I would have appreciated brewed coffee in the lobby versus the Keurig in the room. I like real coffee. Other than that, it was a great hotel.

2026-04-02 • via Nuitee