Holiday Inn Express Brisbane Central by IHG

Hotels
Holiday Inn Express
8.6 (2956 reviews)
168 Wharf Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Professional staff
Clean and comfortable rooms
Good location
Great breakfast
Cons:
Room size
Parking issues
Inconsistent service

Categories

Cleanliness
8.31
Mixed feedback on cleanliness; some reviews highlighted clean and comfortable facilities, while others mentioned issues.
Service
9.28
Generally positive feedback on staff professionalism and helpfulness, indicating a high level of service satisfaction.
Location
9.32
Frequent mentions of excellent location, with guests appreciating its proximity to key areas.
Room Quality
7.77
Some reviews noted small rooms and problems with bedding; though others enjoyed their stays.
Amenities
8.3
General satisfaction with breakfast and other amenities, although some guests had issues with parking.
Value for Money
8.76
Overall positive sentiment regarding value, despite some reviews mentioning dissatisfaction with specific charges.
Food and Beverage
8.31
Most reviews appreciated the breakfast quality, but there were complaints about the options offered.
Overall Experience
8.78
Overall sentiment appears to be positive with several highlights despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:15

Property Description

Convenient Location
Located on the border of Brisbane CBD and Spring Hill, Holiday Inn Express Brisbane Central provides easy access to the city's key areas for business and leisure.

Modern Rooms
Opened in 2017, our rooms boast stylish décor, workspace with USB ports, and a range of amenities including free WiFi, breakfast, and a 40-inch LCD TV.

Nearby Attractions
Just a short distance from Central Station and popular dining spots like Eagle Street, our hotel is also close to iconic landmarks such as Story Bridge and Treasury Building - Casino.

Ready to experience comfort and convenience in Brisbane? Book your stay at Holiday Inn Express Brisbane Central now!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that the maximum occupancy for each room at the property, is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

8.6
Based on 2956 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
S
Stacie solo_traveller au
8
2026-06-13 via Nuitee
R
Ricci solo_traveller au
5
Cons:

Bathroom was smelly

2026-06-12 via Nuitee
R
Ragul solo_traveller au
10
2026-06-12 via Nuitee
D
Diane Kay couple au
10
2026-06-12 via Nuitee
S
Simon couple au
3
Pros:

Room size was fine

Cons:

Breakfast was awful ,worst bacon n eggs , and was included our room price for the two nights , we didn’t eat the second morning
Room had a howling air noise all the time

2026-06-11 via Nuitee
S
Shiyamika solo_traveller au
9
2026-06-11 via Nuitee
J
Joe couple au
9
Pros:

Close to the city

Cons:

Beds could have been more comfortable

2026-06-10 via Nuitee
V
Vitalii couple eg
10
2026-06-10 via Nuitee
K
Kim solo_traveller au
8
2026-06-10 via Nuitee
N
Nicole H couple au
7
Great for a one night stay but check your coffee and toilet lights!
Pros:

Breakfast being available from 6.30am was perfect. The room size was big enough to open out our suitcases and repack things without taking up all the floor space. The bar at Reception was adequate.

Cons:

The coffee machine at breakfast was broken, but they did have a container of granulated coffee and hot water as a substitute. The light for the bathroom in the room illuminated the whole space (past the glass walls of the bathroom) and woke up my partner at 3am when I went to the loo. Less than ideal.

2026-06-10 via Nuitee
P
Paul couple au
9
Great hotel for the price
Pros:

New hotel, very comfortable

Cons:

Breakfast was adequate

2026-06-09 via Nuitee
M
Michael couple nz
9
2026-06-09 via Nuitee
C
Claire solo_traveller au
10
Pros:

It was spotless and quick checkin and checkout. Staff were great.

Cons:

I have no cimolaunt, was a cimfortavle stay and will stay again when in that area.

2026-06-08 via Nuitee
T
Thomas solo_traveller au
10
Outstanding
Pros:

Very convenient and staff were very accomodating

2026-06-08 via Nuitee
W
Warren solo_traveller au
8
2026-06-07 via Nuitee
P
Pizarro solo_traveller au
10
2026-06-06 via Nuitee
P
Peppi extended_group au
8
Totally recommend - comfy beds, nice rooms and good breakfast
Pros:

I really enjoyed my stay here. Hotel was nice, rooms were really comfy and nice. I usually hate the beds and pillows, but this time they were exellent!! Breakfast was nice, pretty basic but still good:)

Cons:

The showers were a bit outdated, especially the showerhead. The floor was a bit dirty and could really use a deep clean or just change of the silicone seams or something. But that’s all not much to complain about:)

2026-06-05 via Nuitee
M
Msadventures extended_group ph
8
Great location.
Pros:

Check in experience was awesome. Very kind and helpful front desk.

Cons:

Breakfast is standard IHG express offering but maybe could be improved.

2026-06-05 via Nuitee
J
Joanne couple au
8
Definitely would stay here again as easy to book online.
Pros:

Clean and value for money

Cons:

n/a

2026-06-04 via Nuitee
T
Teegan couple au
8
2026-06-04 via Nuitee