Holiday Inn Express Brisbane Central by IHG

Hotels
Holiday Inn Express
8.6 (3014 reviews)
168 Wharf Street , Brisbane , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Professional staff
Clean and comfortable rooms
Good location
Great breakfast
Cons:
Room size
Parking issues
Inconsistent service

Categories

Cleanliness
8.31
Mixed feedback on cleanliness; some reviews highlighted clean and comfortable facilities, while others mentioned issues.
Service
9.28
Generally positive feedback on staff professionalism and helpfulness, indicating a high level of service satisfaction.
Location
9.32
Frequent mentions of excellent location, with guests appreciating its proximity to key areas.
Room Quality
7.77
Some reviews noted small rooms and problems with bedding; though others enjoyed their stays.
Amenities
8.3
General satisfaction with breakfast and other amenities, although some guests had issues with parking.
Value for Money
8.76
Overall positive sentiment regarding value, despite some reviews mentioning dissatisfaction with specific charges.
Food and Beverage
8.31
Most reviews appreciated the breakfast quality, but there were complaints about the options offered.
Overall Experience
8.78
Overall sentiment appears to be positive with several highlights despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:15

Property Description

Convenient Location
Located on the border of Brisbane CBD and Spring Hill, Holiday Inn Express Brisbane Central provides easy access to the city's key areas for business and leisure.

Modern Rooms
Opened in 2017, our rooms boast stylish décor, workspace with USB ports, and a range of amenities including free WiFi, breakfast, and a 40-inch LCD TV.

Nearby Attractions
Just a short distance from Central Station and popular dining spots like Eagle Street, our hotel is also close to iconic landmarks such as Story Bridge and Treasury Building - Casino.

Ready to experience comfort and convenience in Brisbane? Book your stay at Holiday Inn Express Brisbane Central now!

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that the maximum occupancy for each room at the property, is 2 adults. One child under the age of 2 only can be accommodated in a cot (maximum 1 cot per room). No extra beds are available. For additional guests or children between the ages of 3 and 18, an interconnecting room will need to be booked. Interconnecting rooms are subject to availability. Please contact the property to confirm this, using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

8.6
Based on 3014 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
K
Kath solo_traveller au
9
2026-07-04 via Nuitee
K
Kerry solo_traveller au
10
2026-07-04 via Nuitee
R
Rabia couple au
1
2026-07-03 via Nuitee
K
Kerry family_with_children au
8
Very happy will stay again
Pros:

Clean room, free breakfast and parking

2026-07-03 via Nuitee
F
Frank family_with_children au
9
Relaxing!
Pros:

Daily Breakfast was great and alot to choose from.

Cons:

No complaints.

2026-07-02 via Nuitee
G
glenda solo_traveller au
8
Considering it was one of the cheapest options online I was v pleasantly surprised at its quality
Pros:

This was a v well designed room and I have been in a lot of hotel rooms with travel. It was modern clean comfortable and the design was extremely functional it wasn't a huge room but still a comfortable size and it was v reasonably priced.

Cons:

The view

2026-07-02 via Nuitee
C
Carmelo solo_traveller au
10
2026-07-02 via Nuitee
K
Karen solo_traveller nz
9
2026-07-01 via Nuitee
L
Leanne couple au
8
Pros:

Room was clean, bed comfy and good location, parking included and breakfast was great.

Cons:

Checking wait time was my only slight dislike

2026-07-01 via Nuitee
G
Geoffrey solo_traveller au
8
2026-06-30 via Nuitee
S
Shaji family_with_children au
4
I wouldn’t choose this property next time.
Pros:

Breakfast included , but the menu is same on two days when I stayed.

Cons:

When I booked the property the parking was included. But when I reached there the parking was full and we have to park outside and pay extra charges for parking and walk 10 minutes to the car park while it was raining. Next day I have to pay again to get the hotel car parking. The customer service was not welcoming at all🙁

2026-06-30 via Nuitee
J
Jesse couple au
8
2026-06-30 via Nuitee
R
Robert couple au
8
2026-06-30 via Nuitee
B
Brenda couple au
8
Staff were helpful and friendly.
Pros:

Breakfast was a nice surprise. Games for younger visitors were available if needed.

Cons:

Could use better location signage. Rooms were a bit small but ideal if just staying overnight.

2026-06-29 via Nuitee
L
Lloyd solo_traveller au
8
2026-06-29 via Nuitee
G
Geoff solo_traveller au
9
2026-06-28 via Nuitee
S
Stack solo_traveller au
7
Pros:

Breakfast was good and rooms and shower comfortable.

Cons:

Parking height is limited - unavkentinfit my ute in the car park

2026-06-28 via Nuitee
R
RACHEL couple au
10
Easy, convenient and comfortable
Pros:

The location, easy parking and the check- in process is so easy

Cons:

I have no complaints

2026-06-28 via Nuitee
J
Janine couple au
10
Value for money good place to stay
Pros:

Yes very comfortable and clean. Breakfast is a bonus.

2026-06-27 via Nuitee
H
Hobbs solo_traveller au
9
2026-06-27 via Nuitee