Barclay Hotel

Hotels
7.3 (3603 reviews)
1348 Robson Street , Vancouver , ca
+1 604-688-8850

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Cons:
No elevator
Old furnishings
Some noise at night

Categories

Cleanliness
6.76
Clean and comfortable, but mentioned issues with old fittings and inconsistencies.
Service
7.73
Friendly staff noted; however, some service delays were reported.
Location
8.77
Excellent location; many positive mentions about accessibility to attractions.
Room Quality
6.72
Rooms were comfortable but some found them outdated or basic.
Amenities
7.25
Some amenities were lacking, such as coffee machines; overall adequate.
Value for Money
7.71
Good price for the location and services provided.
Food and Beverage
6.26
Not explicitly mentioned; likely reflects basic offerings.
Overall Experience
7.23
A decent stay overall with noted weaknesses, but positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:33

Property Description

Heritage Hotel in Vancouver City Centre

On-Site Bar and Restaurant: Enjoy a full drink menu and catch sports matches at The Den bar and lounge.

Convenient Amenities: Free WiFi, flat-screen cable TV, and individual air-conditioning in all guest rooms.

Great Location: Located on Robson Street, near Stanley Park, Canada Place cruise terminal, and English Bay beach.

Book now to experience the charm and convenience of Barclay Hotel in the heart of Vancouver!

Important information:

Please note, there is no elevator at this property.

Please note, parking is available on a first come first serve basis for at an additional cost. Parking at nearby hotels are available at an additional cost.

No-show and cancellation charges are subject to tax.

Please note the the property is fully nonsmoking. Smoking of any kind will incur a surcharge of CDN 1000.

Please note that VISA Debit is not accepted as valid credit card for the check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 26 per day.

Location

Guest Reviews

7.3
Based on 3603 reviews
Cleanliness: 6.76
Service: 7.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 6.26
Overall Experience: 7.23
J
john • solo_traveller • nz
7
Pros:

close to port

Cons:

property had new and old rooms, going through renovation.
we were in old room ,noisy AC.
I assume if we had booked directly with hotel we would have probably got a new room rather than booking through booking.com

2026-07-25 • via Nuitee
K
Karen • extended_group • us
2
We survived and were so exhausted that we managed to get some rest.
Pros:

This was probably the worst hotel room I have ever experienced. Room was tiny, no closet, no full length mirror,
no operable TV. Bathroom divided into two sections with doors that did not close completely.
Sorry nothing I liked. Price was outrageous for accommodation. No lobby, no amenities, no one to help move luggage two floors.

Cons:

See above. Lots could be better. How about no more false advertising. This was a hotel,under refurbishment. No one acknowledged that.

2026-07-25 • via Nuitee
L
LISA • couple • us
7
Stay was good. Room was small but cozy. Could use a better configuration.
Pros:

Location

2026-07-25 • via Nuitee
W
Wendy • solo_traveller • us
1
Find somewhere else to stay for the price they charge. Not for older folks.
Pros:

Nothing

Cons:

No elevator, multiple flights of stairs, high price for what appears to be a hostel.

2026-07-24 • via Nuitee
C
Chiyo • solo_traveller • jp
6
改装中のホテル
Pros:

部屋がとても広かった。静かだった。

Cons:

エレベーターがなく、スーツケースを受付の人に運んでもらわなければならなかった。建物が大改装中で落ちつかなかった。

2026-07-23 • via Nuitee
S
Stauf • solo_traveller • ca
9
Any time again
Pros:

Great 2 star hotel. Keep in mind that stars in Canada rate hotel amenities like pool, fitness room, phone, TV etc., not service and rooms. The room was newly renovated, very clean, and had everything you need: rain shower, hair dryer, shampoo/shower lotion, Kleenex, safe, fridge, AC, TV screen (no TV channels, use own Netflix etc.) and the furniture meets the purpose. Good mattress and plenty of wall sockets. Staff friendly and helpful, I was able to check in early and check out late. And of course, location can't be beat.

Cons:

The only reason why I rated 9 out of 10 was that a door between Front Desk and the hallway to rooms would be good. My room was near Front Desk and the room door did not block out the noise caused by guests checking in/out. Construction site beside the hotel but they stopped early and started late.

2026-07-22 • via Nuitee
K
KAREN • solo_traveller • ca
8
Pros:

Great location, great staff, nice clean renovated rooms

Cons:

No air-conditioning, due to renovations, but fan in good operating order and weather not especially not during our stay

2026-07-22 • via Nuitee
O
Oxendine • solo_traveller • us
8
Good hotel/great location
Pros:

Very convenient location to shopping and eating and /or just exploring . Room was very large and spacious.

Cons:

Was a little warmer than we like for sleeping.. A fan would have solved that

2026-07-22 • via Nuitee
L
Luz • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Que no tenía elevador y muchas escaleras. Camas no cómodas. Todo lo demas bien

2026-07-22 • via Nuitee
C
CHIMING • family_with_children • tw
4
Pros:

地點非常好，附近有很多超市、餐廳，公車路線多，生活機能佳。

Cons:

冷氣機的噪音非常大，房間地板感覺有塵土。沒有電梯，搬行李有點吃力。房間內電視尺寸小，解析度不佳。

2026-07-22 • via Nuitee
C
Chris • solo_traveller • ca
4
Might be good in a couple of years
Pros:

Location

Cons:

Air conditioner is not working properly, room is small , noisy location due to renos and large construction site next door.staff indifference.

2026-07-21 • via Nuitee
M
Mark • solo_traveller • au
8
Pros:

Great location, walking distance to waterfront, Stanley Park and cruise terminals. Our room was newly renovated so was bright and clean.

Cons:

The back light on the air conditioner unit is a little bright at night.

2026-07-21 • via Nuitee
M
Mark • solo_traveller • au
8
2026-07-21 • via Nuitee
Z
Zhihui • solo_traveller • cn
9
2026-07-20 • via Nuitee
M
Mahdi • couple • ca
8
2026-07-20 • via Nuitee
I
Ian • couple • gb
8
Good base hotel, although overpriced for what it offers and the fact they are refurbing the whole hotel whilst still cha
Pros:

New rooms are great, be good once they’ve finished all the building work

Cons:

The room we initially had smelt quite bad, this may be due to the ongoing building works.

2026-07-20 • via Nuitee
N
Nicholas • family_with_children • au
7
2026-07-20 • via Nuitee
M
Max • couple • de
5
Okay für kurzen Aufenthalt.
Pros:

Super Lage für eine Städtereise

Cons:

Unser Zimmer war sehr in die Jahre gekommen. Die Ausstattung war sehr mäßig (zB Steckdose im Bad kaputt, TV so alt, dass Bild sehr unscharf, Matratze ziemlich durchgelegen, Wecker/Uhr vergilbt) und ebenfalls sehr abgenutzt oder unsauber (zB Fugen im Bad kaputt und dreckig, Klospülung lief manchmal lange nach, Papier-Umhüllung der Wassergläser dreckig). Insgesamt war die Sauberkeit des Zimmers mäßig, vor allem im Bad.

2026-07-20 • via Nuitee
S
Susan • extended_group • us
7
Good value pre cruise
Pros:

Location. ..Staff

Cons:

Under renovation.. will be better...air conditioner not very effective..no elevator but had good reminders on pre trip info

2026-07-19 • via Nuitee
H
Hiroyuki • solo_traveller • jp
10
2026-07-18 • via Nuitee