elaya hotel vienna city center, Trademark by Wyndham

Hotels
•
Trademark
8.4 (2121 reviews)
Wildpretmarkt 5 , Vienna , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfortable beds
Cons:
Cleanliness issues
Subpar food quality
Dated room facilities

Categories

Cleanliness
7.9
Multiple mentions of cleanliness issues, including dust and unemptied bins.
Service
9.4
Front desk staff praised as exceptional and helpful; overall service rated high.
Location
9.4
Numerous mentions of excellent location, very convenient.
Room Quality
7.9
Some rooms described as dated and issues with amenities noted.
Amenities
7.9
Basic breakfast and issues with lack of working appliances mentioned.
Value for Money
8.4
Mixed opinions on quality versus price; some value in location but issues noted.
Food and Beverage
7.4
Breakfast described as basic and atrocious in some reviews.
Overall Experience
8.9
Positive experiences overall despite some issues; favorable remarks about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:27

Property Description

Luxurious Accommodations

The elaya hotel vienna city center, formerly known as Arthotel ANA Amadeus, offers elegant rooms with modern amenities like flat-screen TVs, minibars, and plush bedding. Enjoy a selection of teas with the provided electric kettle, and rest easy with allergy-free pillows and blankets.

Convenient Location

Situated in the heart of Vienna's first district, our hotel is just a short walk from iconic landmarks such as Saint Stephen's Cathedral and the Hofburg Imperial Palace. Explore the city's top attractions with ease, including the Vienna State Opera and upscale shopping destinations.

Exceptional Services

Take advantage of complimentary WiFi, a guest computer in the lobby, and nearby public parking for a hassle-free stay. With a variety of dining options and event venues within walking distance, the elaya hotel vienna city center is the perfect choice for your Vienna getaway.

Important information:

Please note that the closest public parking garage is Tiefgarage Franz-Josefs-Kai, Morzinplatz 1, 1010 Vienna. This is a 5-minute walk from the hotel.
Please note, reception is opened : 7:00 AM - 11:00 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 2121 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
M
Michael • solo_traveller • at
7
2026-05-30 • via Nuitee
S
sadber • family_with_children • tr
7
Konumu çok iyidi kahvaltısı iyidi tavsiye ederim
2026-05-29 • via Nuitee
B
Benjaminsen • couple • no
7
Greit hotell til en grei pris. Hyggelig personale.
Pros:

Fin beliggenhet, hyggelig personale som hjalp med det som trengtes.

Cons:

Dårlig lyddemping på rommene, manglet pakning på romdøren, slik at man kunne se lyset fra utsiden av rommet.

2026-05-29 • via Nuitee
J
Jaroslav • couple • cz
8
Pros:

Výborná snídaně

2026-05-28 • via Nuitee
I
Iryna • solo_traveller • ua
7
2026-05-27 • via Nuitee
D
daniela • solo_traveller • ar
10
Pros:

Nos pareció muy cómodo y muy buena ubicación. Buena atención y servicios. Volveríamos.

2026-05-27 • via Nuitee
M
Marilyn • extended_group • gb
9
Would definitely stay agaih
Pros:

Excellent location

2026-05-25 • via Nuitee
M
Matthias • couple • at
9
2026-05-24 • via Nuitee
M
Marko • couple • ba
9
2026-05-24 • via Nuitee
Q
Qiuhong • couple • us
10
Pros:

very friendly front desk and provided help when needed.

2026-05-23 • via Nuitee
A
Aly • solo_traveller • gb
9
Vienna May
Pros:

Great location, within walking distance to the centre and very close to St Stephens Cathedral, we could see the spire from our room. Not too loud for a city centre location. Staff very friendly and helpful.
Great there was a fridge in the room.

Cons:

Could have had a bit more fruit and more food choice at breakfast. We didn't have a kettle just a coffee pod machine, so if you wanted a cup of tea, you couldn't have one.

2026-05-22 • via Nuitee
V
Viktoria • couple • at
10
schönes haus mit traumhaftem ausblick
Pros:

neu renovierte zimmer, sehr sauber, super freundlicher und kompetenter empfang, unkompliziertes check-in, ausblick auf den stephansdom 😍

Cons:

es war alles gut, ich kann mir aber vorstellen, dass es im sommer sehr heiß ist, wor hatten keine klimaanlage im zimmer, leider war es nicht möglich ganz zu verdunkeln, in der nähe war eine baustelle (das ist aber in städten immer irgendwo so)

2026-05-20 • via Nuitee
U
Ulrich • extended_group • de
9
2026-05-18 • via Nuitee
C
Coralie • couple • ca
8
2026-05-18 • via Nuitee
M
Mackenzie • couple • us
10
2026-05-17 • via Nuitee
E
EFSTATHIA • family_with_children • gr
7
2026-05-16 • via Nuitee
A
Andreas • extended_group • de
8
2026-05-15 • via Nuitee
E
Ella • extended_group • gb
9
Good facilities and great location.
Pros:

Great location, nice rooms, good shower, and comfortable beds

Cons:

Breakfast is not included in the standard price and is quite expensive

2026-05-14 • via Nuitee
B
Barbara • solo_traveller • us
8
2026-05-14 • via Nuitee
J
Jörn • extended_group • de
9
2026-05-14 • via Nuitee