Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
High pricing during peak times
Service could be improved during busy periods

Categories

Cleanliness
8.43
Generally clean but some reviews mentioned the need for refreshment.
Service
9.4
Staff were friendly and accommodating, though some felt overwhelmed.
Location
9.24
Excellent location in nature, ideal for relaxation.
Room Quality
8.69
Rooms were generally comfortable and well-designed.
Amenities
8.72
Amenities were appreciated but some aspects needed improvement.
Value for Money
8.68
Some visitors felt the price was high but featured good services.
Food and Beverage
8.93
Food was generally praised, with good variety at breakfast.
Overall Experience
9.1
Overall, guests had a wonderful experience and enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Mountain Retreat in Hakone

Serenity Amidst Nature: Nestled in the mountain ranges of Hakone, HAKONE RETREAT FÖRE offers a tranquil escape in the Sengokuhara Hot Springs region.

Relaxation at its Best: Guests can unwind in the outdoor hot spring bath while enjoying the picturesque forest views or opt for the indoor public bath with a panoramic natural backdrop.

Culinary Delights: Indulge in a culinary journey at the on-site restaurant featuring seasonal local ingredients, savor fresh bread from the bakery each morning, and relax at the in-house cafe with a complimentary drink.

Book now to experience a harmonious blend of luxury and nature at HAKONE RETREAT FÖRE.

Important information:

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Guests are requested to notify the property in advance of their expected arrival times. Contact details can be found on the booking confirmation.

Guests without a dinner-inclusive plan who want to eat dinner at the property must make a reservation at least by the afternoon of the arrival date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for ¥10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1618 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.93
Overall Experience: 9.1
A
Anna couple de
10
Entspannung pur 🤍
Pros:

Es ist ein wahres Retreat! Mitten im Wald, kostenlos sehr leckerer Cappuccino, reichhaltiges Frühstücksbuffet, tolles Personal, Zimmer mit Blick waldblick.

2026-06-12 via Nuitee
A
ami family_with_children jp
10
箱根は家からも近くて、気晴らしに何度も行っているが、同価格帯の他施設と比べて、スタッフ対応と飯が圧倒的にいい
Pros:

夕食のクオリティが高い。稀に見る良い素材と良いレイヤリングの完成度の高い拘った品揃えでした。

Cons:

虫フレンドリーなので、部屋内の虫対策をしたいけど、グッズがない。

2026-06-12 via Nuitee
E
Egor solo_traveller rs
6
Pros:

Отель расположен в прекрасном месте, территория очень красивая, и завтрак довольно разнообразный. Природа вокруг включая насекомых и лягушек, которые проживают прямо на территории

Cons:

В погоне за дизайном отель оказался неудобным, много скользких мест, острые углы у мебели об которые бьёшься пальцами ног, потрёпанный онсен. Кофе который заявлен как бесплатный, не вкусный и постоянно перегретый, хотя делается на прекрасной кофемашине.

2026-06-11 via Nuitee
K
KAGARI couple jp
10
2026-06-11 via Nuitee
S
suefuji couple jp
9
最高! 絶対にまた泊まりにきます。
Pros:

雨の日も陽が差しても気持ちのいい空間で、食事もお庭も最高でした。
お風呂に虫一つ、はっぱ1枚浮かんでおらず、感激しました。
お食事は、ぜひつけたほうがいいと思います。

Cons:

夜、森に少しでもライトアップがあったらいいなと思いました。
真っ暗になると、カーテン閉めちゃうので。
せめて10時くらいまでとか・・・
野生の生き物に迷惑ですかね・・・。

2026-06-10 via Nuitee
E
Elizabeth family_with_children au
9
Just what we needed after a hectic week in Tokyo.
Pros:

Beautiful peaceful location. Gorgeous spacious rooms

Cons:

The curved side wall in the bedroom was interesting.

2026-06-10 via Nuitee
クミコ solo_traveller jp
10
2026-06-09 via Nuitee
K
Koen solo_traveller be
8
⭐ Rustig hotel met heerlijke onsen en vriendelijk personeel
Pros:

Toplocatie om volledig tot rust te komen. De onsen is een absolute meerwaarde en zorgt voor een authentieke Japanse ervaring. Het hotel ligt midden in de natuur, waardoor je echt kunt ontspannen. Daarnaast werden we overal vriendelijk en behulpzaam ontvangen door het personeel. Een aanrader voor wie even wil ontsnappen aan de drukte van de stad. ♨️🌿

Cons:

Mooie en comfortabel ingerichte kamer. De natuurlijke uitstraling past perfect bij de sfeer van het hotel. Hier en daar zijn enkele gebruikssporen zichtbaar, waardoor een kleine opfrissing welkom zou zijn. 😊🏨🌿

2026-06-09 via Nuitee
Y
Yeşim family_with_children tr
9
Pros:

I would like to especially thank Su for the wonderful hospitality. I absolutely loved the room—it was incredibly spacious. The coffee machine was a great touch, and the room was equipped with everything you could possibly need. Highly recommended!

2026-06-08 via Nuitee
C
Christophe solo_traveller vn
7
Beautiful hotel but amateur service for the price
Pros:

Hotel is really beautiful. Room is big. Onsen is really nice. Breakfast doesn't have a huge array of options but everything is good and quality.

Cons:

The staff seems clueless and sometimes it feels no one is in charge and everyone is a trainee.
Hotel is really far from the bus station and you have to go up a lot. They don't tell you that and don't pro actively ask you if you need pickup (even though the service exists). This is not acceptable at this price point. Then when you inquire how you can arrange the next pickups only phone is available but as foreign tourists we dont have phone. They said send an email but no one ever answered, so everytime you have to go up with a small child under the rain... Even if we complained no one ever came back to us, this level of service is terrible given that the hotel is really expensive...

Carpet in the living room should really be refreshed or deep cleaned.

2026-06-07 via Nuitee
M
Maha couple jp
10
東京からサクッとリラックスしに来れるリゾート
Pros:

リゾート全体の設備、スタッフさんの対応、清潔感も素晴らしく、リラックスするのに最適なリゾートでした。また伺います。懐石料理のレストランも大満足でした。

2026-06-05 via Nuitee
N
nina couple es
10
un somni
Pros:

lentorn, les habitacions, lezmorzar, lspa

Cons:

el restaurant un pel car

2026-06-05 via Nuitee
Y
Yo couple jp
10
相も変わらず最高でした.
Pros:

静かで心も体も浄化されるような空間。
現代社会に疲れたとき訪れるべき場所。

Cons:

強いて言うのであれば、ディナーの接客クオリティーや提供スピードに多少の問題があるのと、温泉に入る際タトゥーシールを貼らなくてはならないこと、すべてのお客様のことを考えての判断なのはわかるが今の時代あまりにも不適切である。

2026-06-04 via Nuitee
O
Oana solo_traveller fr
9
Pros:

The location fully immersed in the nature
The facilities with the coffee shop and free bird terase
The view in the room

Cons:

Wverything seemed a little too controlled and give the impression that the stuff knows your every move
For example they would call in the morning to ask when do you come for breakfast without considering that one might be sleeping or simply chilling

2026-06-03 via Nuitee
L
Lovorka couple at
10
2026-06-03 via Nuitee
S
Smalley solo_traveller gb
9
A beautiful place with great facilities
Pros:

This hotel is a beautiful oasis surrounded by lush green scenery. I had a lovely stay and thoroughly enjoyed using the Onsen facilities. The staff were all very lovely and accommodating and I enjoyed exceptionally food at both breakfast and dinner at their Woodside dining restaurant!

Cons:

Beds were a little bit hard

2026-06-02 via Nuitee
A
AZUSA couple jp
9
2026-06-02 via Nuitee
V
Veli Akansel couple cy
9
Pros:

Konum ve atmosfer çok iyi. İmkanlar ve çalışanların güleryüzlülüğü.

Cons:

-

2026-06-01 via Nuitee
C
Chihiro solo_traveller jp
9
2026-06-01 via Nuitee
C
chie solo_traveller jp
10
2026-05-30 via Nuitee