Hotel Savoy

Hotels
9.2 (1547 reviews)
Neuengasse 26 , Bern , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast
Cons:
No bar in the hotel
Higher price point

Categories

Cleanliness
9.3
Rooms were clean and spacious, with good service.
Service
9.8
AMAZING staff, extremely friendly and helpful.
Location
9.3
Perfectly located near the train station and Old Town.
Room Quality
9.3
Rooms were spacious and comfortable, some feedback on size discrepancy.
Amenities
8.8
Standard amenities provided, minor comments about fitness studio availability.
Value for Money
8.3
Some reservations about prices, but overall considered fair.
Food and Beverage
9.3
Breakfast was rich and well-received by guests.
Overall Experience
9.5
Overall stay was terrific, with multiple positive remarks from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:43

Property Description

Luxurious Accommodation
Hotel Savoy offers modern and elegant rooms in the heart of Bern's old town. Each non-smoking room is thoughtfully designed with memory foam pillows, a Nespresso coffee machine, and a rain shower or bathtub in the ensuite bathroom.

Convenient Location
Situated within walking distance of the main station and popular shopping streets, guests can easily explore the city's main attractions and dining options on foot. Additionally, Bern Belp airport is just a short drive away.

Modern Amenities
Guests can enjoy complimentary WiFi, a flat-screen TV with satellite channels, and air conditioning in every room. The hotel also provides a laptop safe, a minibar, and tea making facilities for ultimate comfort.

Experience luxury and convenience at Hotel Savoy. Book your stay now for an unforgettable Bern getaway.

Important information:

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including the transfer from Bern Airport).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 1547 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
G
gamze solo_traveller tr
9
2026-07-11 via Nuitee
A
Ana Marcia family_with_children br
10
Excelente hotel, muito bem localizado, limpo, moderno.
Pros:

Hotel muito bem localizado, a menos de 100 metros da estação de trem, o que facilita bastante a locomoção. Há também supermercado e diversos restaurantes nas proximidades.

Embora esteja instalado em um prédio antigo, o hotel transmite a impressão de ter passado por um excelente retrofit. As áreas internas são modernas. O quarto é amplo, arejado e muito confortável, com roupas de cama e banho impecavelmente limpas. O banheiro é moderno, com louças, metais e chuveiro novos, além de excelente pressão e água sempre bem aquecida.

O café da manhã é excelente, com variedade de sucos, frutas, pães e frios, tudo muito fresco e saboroso.

Além da excelente localização, o hotel fica próximo aos principais pontos turísticos de Berna, permitindo fazer muitos passeios a pé. Recomendo a hospedagem pela qualidade das instalações, pelo conforto e pela praticidade.

Cons:

Não tenho nehuma observação negativa a relatar

2026-07-09 via Nuitee
T
Thomas family_with_children ch
9
Petit weekend au centre-ville de Berne
Pros:

Tres bon emplacement, chambre spacieuse et confortable.
Staff sympathique.

Cons:

la qualité du papier toilette, sinon rien à redire.

2026-07-08 via Nuitee
K
karenmeretej2017 Business
10
Great hotel - super service
Pros:

Very nice hotel including facilities and staff.

All items that you would need at a stay are supplied including eye pads, shampoo, shower cap etc. Any services required can be provided and breakfast was fine - just missed bacon. Everything else high standard

2026-07-01 via Tripadvisor
A
asho2014 Couples Saint-Gaudens, Haute-Garonne, Occitanie
10
Spacious and comfortable room in the heart of the old city
Pros:

The hotel is very located and is within walking distance to many of the major sites, as well as the train station. Although it is in the heart of the city, the room was very quiet.

The room was spacious and very clean. We appreciated that it was very dog friendly and the bed was very comfortable. Great shower and air conditioning! We also enjoyed the breakfast options.

The front desk staff was wonderful and helpful both during check-in and check out. In addition, they answered many of the questions I had both prior to making a reservation as well as addressing parking concerns due to the street festival.

2026-07-01 via Tripadvisor
H
Hironobu couple jp
8
2026-06-30 via Nuitee
J
Juan couple gb
8
2026-06-30 via Nuitee
S
strolling8 Couples Wolverhampton, West Midlands, England
10
Great choice for Bern
Pros:

Their web site shows realistic views of the rooms which are functional, clean, modern and comfortable. Location is great for the train station and the old town and yet we had little noise. The air conditioning was very welcome, the team friendly and professional. The breakfasts were a highlight. We loved Bern and we are very glad we chose this hotel.

2026-06-29 via Tripadvisor
T
Trent family_with_children us
8
Great short stay in Bern. I would stay again.
Pros:

We stayed one night. The room & bedding are comfortable, and the AC worked well. Our room overlooked the courtyard. The window has a motorized blackout screen. It was the quietest night I spent on our entire vacation. The location in old town Bern is fantastic. We didn't opt for the breakfast. The staff was helpful with restaurant recommendations.

Cons:

Not a complaint, but here's a recommendation for travelers coming from the train station (Bahnhof) & trying to walk to the hotel. Use the Neuengasse exit in the train station-- follow the signs to tracks 21-24, walk past the Dunkin Donuts, and go up the escalator. It's much easier than walking out the main exit onto the Bahnhofplatz.

2026-06-27 via Nuitee
F
Franklin_oz solo_traveller au
7
Central location, very clean
Pros:

Well located and clean hotel located in the heart of old Bern, very close to the train station.

Cons:

The air-conditioning shut down overnight and was not fixed until the next morning, during a heat wave. Not good enough. We had the worst sleep in any hotel during our stay in Europe.

2026-06-24 via Nuitee
F
FOODmood-crabtree Couples Lugano, Canton of Ticino, Swiss Alps
10
The perfect home away from home in Bern, whatever your occasion
Pros:

Having stayed in this hotel several times for business, the chance to stay as a 'guest' was an extra joy. While my husband and I were in Bern for a sad occasion, our restful time at the Savoy was an oasis.

Charles, Sabrina, and Katrin are always equal parts professional and kind. The breakfast is a taste delight of local and international treats, and the location is ideal. Near the train station for easy transport, steps from the capitol with its amazing views over the aare and another few steps to the heart of the old city. All the while, offering a quiet night sleep.

In every context I have had the opportunity to call the Savoy home, I am satisfied and grateful.

2026-06-20 via Tripadvisor
J
José María extended_group es
10
Pros:

Todo

2026-06-19 via Nuitee
S
Suriya family_with_children id
9
Hope back again soon
Pros:

Unique

Cons:

None

2026-06-16 via Nuitee
G
Gaida couple au
9
2026-06-16 via Nuitee
E
Esther extended_group us
6
Comfortable clean and good location
Pros:

The bed was comfortable and rooms were clean

2026-06-14 via Nuitee
E
emmahY4088XB Business
10
Great hotel, great team, great location
Pros:

Welcoming, comfortable hotel in an excellent location — friendly and helpful staff, thoughtfully designed and comfortable rooms, and really good breakfast (lots of fresh fruit)

2026-06-11 via Tripadvisor
O
ofir solo_traveller il
9
Pros:

Great location

2026-06-10 via Nuitee
G
garysC3911KP Couples Harwinton, Connecticut
4
There's lots of reasons to like Bern. This hotel isn't one of them.
Pros:

I chose this hotel because its near the train station and in the historic district and honestly, that's about all it has going for it. I've seen hospital rooms that exude more charm than there guest rooms. It you like a room with a very close-up view of a large pipe than here's your place. The staff gives you a key and you figure out where your room is and how everything works. Oh and at Check-out, they vcome up with extra charges that we fought and got them to back down on.

2026-06-03 via Tripadvisor
P
Possiede solo_traveller br
9
2026-05-31 via Nuitee
A
Anna Aleksandrovna solo_traveller nl
10
2026-05-30 via Nuitee