Stay Inn Hotel Jerusalem

Hotels
8.1 (2803 reviews)
21 King George St. , Jerusalem , il

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly service
Value for money
Cons:
Cleanliness issues
Noise from construction
Poor room quality

Categories

Cleanliness
6.48
Numerous reviews mention poor hygiene and cleanliness issues.
Service
8.95
The service was described as very friendly and accommodating, improving the overall experience.
Location
8.99
Guests appreciated the convenient location in the heart of the city.
Room Quality
7.44
Some rooms are cramped and have issues with noise from construction.
Amenities
8.47
Amenities were satisfactory, but some guests felt they were lacking.
Value for Money
7.93
Guests felt that the pricing did not justify the overall experience due to cleanliness issues.
Food and Beverage
7.98
Breakfast options were acceptable, although there were complaints about availability.
Overall Experience
8.55
Most guests had a mixed experience, citing location and service as positives, but serious issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:09

Property Description

Central Location in Jerusalem
Stay Inn Hotel Jerusalem is ideally located in the heart of Jerusalem, offering easy access to popular landmarks such as the Western Wall and Garden of Gethsemane.

Comfortable Accommodation with Great Amenities
Our air-conditioned rooms with free WiFi, garden views, and a terrace provide a relaxing stay. Enjoy the convenience of a wardrobe, private bathroom with free toiletries, and a shared kitchen for your comfort.

Delicious Dining Options and Multilingual Staff
Indulge in Mediterranean and Middle Eastern cuisine at our on-site restaurant. Our multilingual staff fluent in English, Hebrew, and Russian are ready to assist you and provide local recommendations.

Book your stay at Stay Inn Hotel Jerusalem for a memorable experience in the historic city.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

When booking 4 rooms or more the cancellation policy is as follows: Free until 14 days. 50% between 14-7 days and total charge when canceled less than 7 days prior to the arrival. Please note that a 5% charge applies for payments with foreign (not Israeli) credit cards. Cash payments are preferred and are not subjected to this extra charge, as it is meant to cover high credit card merchants and exchange fees.

Please note that due to laying of the City Light Railway system - street renovations are taking place outside of the hotel creating noise and nuisance midweek (Sunday to Friday) from 7am to 7pm.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs ILS 70 per day.

Location

Guest Reviews

8.1
Based on 2803 reviews
Cleanliness: 6.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 8.55
יוסי couple il
10
Pros:

הכל מסודר נקי ויפה

Cons:

החדר הזוגי היה קצת קטן אבל הכל היה מדהים

2026-07-25 via Nuitee
D
Dorit couple il
8
Pros:

מלון צבעוני ויפה! הלוקיישן נוח וקרוב לשוק מחנה יהודה, צוות זמין ואיכפתי

2026-07-25 via Nuitee
נתן solo_traveller il
1
Pros:

הזמנתי הזמנה בבוקינג לפני שבת רק שהגעתי הוא אמר לי שאין הייתי ברחוב כל השבת כי לא היו מלונות לא להתקרב לשם

2026-07-24 via Nuitee
דוד family_with_children il
1
Pros:

כלום

Cons:

חיפשנו את המלון שעה, המלון לא היה מוצא חן בעיננו, הלכנו לקבלה אמרנו להם שאנחנו הולכים כי המקום ממש מגעיל ולא רצינו להעביר שם לילה אז הלכנו לבית לישון במרכז.

2026-07-23 via Nuitee
K
Khalid solo_traveller pt
1
Unprofessional, racist, anti-social, anti-friendly and anti-tourists customer service.
Pros:

Nothing.

Cons:

Unprofessional, racist, anti-social, anti-friendly and anti-tourists customer service.

2026-07-22 via Nuitee
הןדיה extended_group il
3
שלא הייתי חוזרת לשם
Pros:

כלום

Cons:

כלום

2026-07-22 via Nuitee
E
elie couple fr
5
Super
Pros:

Très bien

Cons:

Ok

2026-07-21 via Nuitee
M
Maria solo_traveller il
8
Cons:

בחדר המשותף שלי לא היו שירותים ומקלחת נפרדים.

2026-07-21 via Nuitee
S
Sapir solo_traveller il
6
Pros:

מקום מתוק, אחלה ארוחת בוקר, צוות מקסים, מיקום מעולה

Cons:

יש שיפוצים של הרכבת הקלה- כל הלילה ואף בבוקר. הצלחנו לישון כי היינו עייפים, אבל זה היה מבאס.

2026-07-19 via Nuitee
K
Kroutoro extended_group il
8
היה מושלם, חוץ מארוחת הבוקר
Pros:

צוות המלון היה מסביר פנים, המיקום היה נוח ממש על מדרחוב של בן יהודה.
קיבלו אותנו ביפה מאוד החדרים היו מסודרים ונקיים: ישנו באגף הורוד החדש. היה מעולה. שירות טוב תמורה טובה למחיר ומיקום מצויין.

Cons:

הייתי מוותרת על ארוחת הבוקר, סבירה מינוס הערנו לצוות על הארוחת בוקר והוא פיצה אותנו על זה. השירות היה מעל ומעבר. מצויין.

2026-07-18 via Nuitee
H
Hurd extended_group us
10
2026-07-17 via Nuitee
R
Ruben family_with_children fr
6
2026-07-15 via Nuitee
A
Artur solo_traveller il
1
2026-07-15 via Nuitee
A
Ahmad extended_group il
7
2026-07-15 via Nuitee
J
Jose solo_traveller es
3
Cons:

Sucio y ruidoso

2026-07-15 via Nuitee
L
Laurence solo_traveller fr
9
Super, trop court, j’adore
Pros:

Oui

Cons:

Décoration street art + lumières

2026-07-15 via Nuitee
K
kfir solo_traveller il
5
2026-07-15 via Nuitee
חיון couple il
8
לילה חלום
Pros:

אחלה שירות והמקום תמיד זמין ונקי

Cons:

אין תלונות

2026-07-15 via Nuitee
D
Dor solo_traveller il
1
פיקוח נפש דוחה שבת
Pros:

לא אהבתי שום דבר במקום למעט החדר יין היה מאוד מרשים בעיניי

Cons:

זכוכיות מנופצות, דלתות נטרקות

2026-07-14 via Nuitee
A
aron couple gb
6
2026-07-14 via Nuitee