HOTEL MYSTAYS Fuji Onsen Resort

Hotels
•
Mystays Hotel Group
8.4 (5598 reviews)
Arakura 2654 , Fujiyoshida , JP
+81 555-21-7510

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Great view
Cons:
Small room size
Inadequate food variety
High prices

Categories

Cleanliness
7.9
Cleanliness sentiment varies, with some mentions of cleanliness being acceptable, but specific issues such as small rooms and inadequate space were noted.
Service
9.4
Many reviews highlight excellent and friendly service, contributing positively to the overall sentiment.
Location
8.9
The location is convenient, near transportation, with good accessibility to nearby shops and restaurants.
Room Quality
8.4
Room quality is generally acceptable, although there are mentions of small bathrooms and insufficient space in some rooms.
Amenities
8.4
Provision of amenities is generally viewed positively, especially the onsen, but some areas for improvement noted.
Value for Money
7.4
There are several comments regarding high prices compared to the services received, affecting perceived value.
Food and Beverage
7.9
Breakfast options deemed lacking in variety and quality; some positive mentions of buffet but also points of concern.
Overall Experience
8.9
Overall positive experience with a few critical remarks, especially regarding comfort and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Luxurious Accommodations

HOTEL MYSTAYS Fuji Onsen Resort offers comfortable rooms with modern amenities, including flat-screen TVs and private bathrooms. Guests can unwind in the hot spring baths and enjoy the scenic views of the surrounding area.

Delicious Dining Options

Indulge in a buffet breakfast at the restaurant Chef's Recipe, featuring fresh local ingredients. The on-site restaurant also serves delectable meals throughout the day, providing a culinary experience to remember.

Convenient Location

Located just 500 meters from Fujikyu Highland, with Lake Kawaguchi and Fuji-Q Highland nearby, the hotel is the perfect base for exploring the attractions of Fujiyoshida. With free WiFi and parking available, booking your stay at HOTEL MYSTAYS Fuji Onsen Resort is a breeze.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note, on-site parking is limited. In the event that the on-site parking is full, guests will be directed to use parking that is 492 feet from the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the restaurant "Chef's Recipe" is open from 7:00 until 10:00 for breakfast and from 18:00 until 21:00 for dinner.

Please note hot spring bath is open from 5:00 until 10:00 and from 15:00 until 23:00.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 5598 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
K
Knox • solo_traveller • th
9
2026-10-14 • via Nuitee
F
FENG-LIN • solo_traveller • tw
8
Pros:

高樓層天氣好能看到富士山，真的是不錯的View!!
離富士山急樂園很近
床和枕頭也都很好睡
早餐選擇豐富也好吃

Cons:

房間的有些地方沒有清潔乾淨
沒有數位電視有些可惜

2026-10-13 • via Nuitee
菜生 • couple • jp
8
2026-10-13 • via Nuitee
A
Anders • family_with_children • dk
8
Fantastisk beliggenhed og udsigt. Værelser lidt slidte. Morgenmaden under middel.
Pros:

Udsigt!

Cons:

Lidt slidte værelser og svært at styre Air conditioning. Morgenmaden under middel.

2026-10-13 • via Nuitee
오똑이 • solo_traveller • kr
5
Pros:

가와구치 호수 진입쪽에 있는 위치

Cons:

1.사진 4-bed room 이랑 동일하나 엄청 좁음
캐리어 2개 놓을곳 없음
카펫 먼지 많음
주말 조식포함 100만원은 좀 아닌듯

2026-10-13 • via Nuitee
M
Mikio • couple • jp
9
満足です
Pros:

窓からのロケーションはとてもよかったです。部屋で富士山の写真がきれいに撮れました。最高でした。

2026-10-13 • via Nuitee
松永 • solo_traveller • jp
9
Pros:

眺望が良く，各部も綺麗に手入れされていた

Cons:

食事場所がもう少し広くしてほしい

2026-10-13 • via Nuitee
A
ayano • family_with_children • jp
7
2026-10-12 • via Nuitee
S
Stephen • solo_traveller • au
5
Pros:

Cheap for this location

Cons:

One staff member was rude wouldn't give us a pillow as we had 4 people with 3 beds and they only had 3 pillows even though we booked for 4 people.
Hotel was very basic

2026-10-11 • via Nuitee
M
Manvir • family_with_children • ca
8
2026-10-11 • via Nuitee
H
HSIEN-PEI • family_with_children • tw
9
2026-10-10 • via Nuitee
H
HSIEN-PEI • family_with_children • tw
9
2026-10-10 • via Nuitee
D
Dariusz • couple • pl
10
2026-10-10 • via Nuitee
S
Stefano • couple • ch
8
Cons:

Le buffet du dîner était froids

2026-10-10 • via Nuitee
T
Tyron • solo_traveller • au
10
2026-10-10 • via Nuitee
T
Triantafilia • couple • au
9
2026-10-09 • via Nuitee
C
Carmen • couple • es
4
No merece la pena, busca alternativas
Pros:

Tiene vistas al monte Fuji.

Cons:

No pudimos desayunar, elegimos media pensión pero resulta que era sólo la cena, las raciones que sacaban en el bufet eran muy pequeñas y no llegaban a todos. Nos dieron de 19:30h a 21h para cenar pero a las 20:30h cerraron el bufet.

2026-10-08 • via Nuitee
J
Janssen • family_with_children • au
9
2026-10-08 • via Nuitee
M
MIHO • couple • jp
9
2026-10-08 • via Nuitee
A
avner • solo_traveller • il
9
2026-10-08 • via Nuitee