HOTEL MYSTAYS Fuji Onsen Resort

Hotels
Mystays Hotel Group
8.4 (5401 reviews)
Arakura 2654 , Fujiyoshida , jp

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Great view
Cons:
Small room size
Inadequate food variety
High prices

Categories

Cleanliness
7.9
Cleanliness sentiment varies, with some mentions of cleanliness being acceptable, but specific issues such as small rooms and inadequate space were noted.
Service
9.4
Many reviews highlight excellent and friendly service, contributing positively to the overall sentiment.
Location
8.9
The location is convenient, near transportation, with good accessibility to nearby shops and restaurants.
Room Quality
8.4
Room quality is generally acceptable, although there are mentions of small bathrooms and insufficient space in some rooms.
Amenities
8.4
Provision of amenities is generally viewed positively, especially the onsen, but some areas for improvement noted.
Value for Money
7.4
There are several comments regarding high prices compared to the services received, affecting perceived value.
Food and Beverage
7.9
Breakfast options deemed lacking in variety and quality; some positive mentions of buffet but also points of concern.
Overall Experience
8.9
Overall positive experience with a few critical remarks, especially regarding comfort and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Luxurious Accommodations

HOTEL MYSTAYS Fuji Onsen Resort offers comfortable rooms with modern amenities, including flat-screen TVs and private bathrooms. Guests can unwind in the hot spring baths and enjoy the scenic views of the surrounding area.

Delicious Dining Options

Indulge in a buffet breakfast at the restaurant Chef's Recipe, featuring fresh local ingredients. The on-site restaurant also serves delectable meals throughout the day, providing a culinary experience to remember.

Convenient Location

Located just 500 meters from Fujikyu Highland, with Lake Kawaguchi and Fuji-Q Highland nearby, the hotel is the perfect base for exploring the attractions of Fujiyoshida. With free WiFi and parking available, booking your stay at HOTEL MYSTAYS Fuji Onsen Resort is a breeze.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note, on-site parking is limited. In the event that the on-site parking is full, guests will be directed to use parking that is 492 feet from the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the restaurant "Chef's Recipe" is open from 7:00 until 10:00 for breakfast and from 18:00 until 21:00 for dinner.

Please note hot spring bath is open from 5:00 until 10:00 and from 15:00 until 23:00.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 5401 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
K
Kelly Sayuri family_with_children br
9
2026-07-04 via Nuitee
A
Ayaka family_with_children jp
8
朝食おすすめ!
Pros:

きれいですし、朝食も充実して美味しかったです!

Cons:

コンビニまで少し離れてるので、館内にアルコールも扱った自販機が欲しかったです

2026-07-04 via Nuitee
T
TING family_with_children cn
9
good experience
Cons:

the entrance is not convenient for guests carrying large luggages

2026-07-04 via Nuitee
M
Michael solo_traveller il
10
2026-07-03 via Nuitee
A
Aymeric solo_traveller fr
8
Cons:

Le onsen avec vu sur le mont fuji est top.

2026-07-03 via Nuitee
M
Marcell couple gb
10
2026-07-03 via Nuitee
S
shiman couple jp
7
2026-07-03 via Nuitee
M
Michael solo_traveller il
10
2026-07-03 via Nuitee
M
Michael solo_traveller il
10
2026-07-03 via Nuitee
E
eyal family_with_children il
8
Pros:

The onsen with fuji view and fuji view rooms are great. Excellent breakfast and helpful staff

2026-07-02 via Nuitee
C
Claudia couple co
9
Fuji escondido , estancia agradable
Pros:

Habitación amplia, muy bien ubicado, cerca a la estación para moverse fácil
Desayuno buffet delicioso

Cons:

Se sentía algo de ruido, tal vez las bombas de agua, pero nada q no dejara dormir

2026-07-02 via Nuitee
P
Per family_with_children no
6
2026-07-02 via Nuitee
B
Beheshta extended_group no
8
Bra, rent og komfortabel hotel
Pros:

Rommene veldig romslige og fantastisk ute onsen i frisk luft.

Cons:

Litt vanskelig å komme seg ditt, hvertfall med baggasje

2026-07-01 via Nuitee
D
Daniel solo_traveller de
7
Pros:

Lage ist gut, vorallem wenn man zum Fuji-Q-Highland-Park will.
Frühstück war sehr gut und umfangreich.

Cons:

1. Wir waren im 6. Stock,- da das Onsen genau über uns war, hatte man bis 23 Uhr Laufgeräusche über einem, danach noch die Reinigung bis nach 12 Uhr. Geräuschempflindliche Leute sollten nicht wie wir in dem 6. Stock untergebracht werden.
2. Die Gardinen verdunkeln das Zimmer fast nicht, wieso wurde hier kein Stoff gewählt, welcher das Zimmer komplett abdunkelt ?
3. Die Handtücher des Zimmers müssen für das Onsen mitgenommen werden. Eine Habdtuchstation oder Ausgabe vor dem Onsen wäre sinnvoll.

2026-07-01 via Nuitee
T
TAI JUI family_with_children tw
7
最滿意大概是浴場,很乾淨!房間就中規中矩!剛好遇到地震,感覺建築結構算堅固啦,如果廣播音樂可以早點斷掉也許比較好!
Pros:

浴場不錯!會看到有人隨時清潔!

Cons:

房間比想像的小,但整體是乾淨的!

2026-07-01 via Nuitee
X
Xin Yan extended_group tw
10
2026-07-01 via Nuitee
O
OTGONJARGAL extended_group jp
8
2026-06-30 via Nuitee
P
PO YU extended_group tw
10
2026-06-30 via Nuitee
D
Dmitrijs family_with_children lv
10
Pros:

Everything was amazing. Will come again.
Location close to a train station. Shops, local markets and Luna Park is close to a Hotel

Cons:

I had a birthday , and as a EU person I was expecting some small gift ( cake ) , but because we are in Japan i know they dont do anything like that. But hotel left me a Birthday Gift card ( Thanks a lot ).

2026-06-30 via Nuitee
M
Mao family_with_children tw
9
2026-06-29 via Nuitee