HOTEL MYSTAYS Fuji Onsen Resort

Hotels
•
Mystays Hotel Group
8.4 (5598 reviews)
Arakura 2654 , Fujiyoshida , JP

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Great view
Cons:
Small room size
Inadequate food variety
High prices

Categories

Cleanliness
7.9
Cleanliness sentiment varies, with some mentions of cleanliness being acceptable, but specific issues such as small rooms and inadequate space were noted.
Service
9.4
Many reviews highlight excellent and friendly service, contributing positively to the overall sentiment.
Location
8.9
The location is convenient, near transportation, with good accessibility to nearby shops and restaurants.
Room Quality
8.4
Room quality is generally acceptable, although there are mentions of small bathrooms and insufficient space in some rooms.
Amenities
8.4
Provision of amenities is generally viewed positively, especially the onsen, but some areas for improvement noted.
Value for Money
7.4
There are several comments regarding high prices compared to the services received, affecting perceived value.
Food and Beverage
7.9
Breakfast options deemed lacking in variety and quality; some positive mentions of buffet but also points of concern.
Overall Experience
8.9
Overall positive experience with a few critical remarks, especially regarding comfort and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:44

Property Description

Luxurious Accommodations

HOTEL MYSTAYS Fuji Onsen Resort offers comfortable rooms with modern amenities, including flat-screen TVs and private bathrooms. Guests can unwind in the hot spring baths and enjoy the scenic views of the surrounding area.

Delicious Dining Options

Indulge in a buffet breakfast at the restaurant Chef's Recipe, featuring fresh local ingredients. The on-site restaurant also serves delectable meals throughout the day, providing a culinary experience to remember.

Convenient Location

Located just 500 meters from Fujikyu Highland, with Lake Kawaguchi and Fuji-Q Highland nearby, the hotel is the perfect base for exploring the attractions of Fujiyoshida. With free WiFi and parking available, booking your stay at HOTEL MYSTAYS Fuji Onsen Resort is a breeze.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

Please note, on-site parking is limited. In the event that the on-site parking is full, guests will be directed to use parking that is 492 feet from the property.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the restaurant "Chef's Recipe" is open from 7:00 until 10:00 for breakfast and from 18:00 until 21:00 for dinner.

Please note hot spring bath is open from 5:00 until 10:00 and from 15:00 until 23:00.



Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 5598 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
G
Ghita • couple • au
1
2026-09-19 • via Nuitee
D
Dawid • couple • pl
9
Co tu dużo pisać jeśli będę miał okazję znowu być w Japonii to to będzie hotel do którego zawitam z miłą chęcią.
2026-09-19 • via Nuitee
A
Amir • solo_traveller • il
9
Pros:

מיקום מצוין, במיוחד למי שהולך לפארק פוג'י קיו היילנד, נוף מהמם, ואונסן (למעשה בית מרחץ משותף) מצוין בקומה 7

Cons:

חדר שירותים ומקלחת זערורי. התקלחנו באונסן, שהיה בקומה שלנו

2026-09-19 • via Nuitee
L
Lin Shao • couple • tw
7
2026-09-19 • via Nuitee
I
Iuliia • couple • ca
7
Pros:

Location was really convenient
Close to public transport and all the attractions

Cons:

Rooms were quite small and humid. We loved the amenities (pj especially), but o don’t know why our housekeeper were taking those out of our rooms…. That was super wierd

2026-09-18 • via Nuitee
S
SHIH HSUAN • couple • tw
10
2026-09-18 • via Nuitee
Y
YOSUKE • solo_traveller • jp
8
2026-09-18 • via Nuitee
易軒 • couple • tw
10
2026-09-17 • via Nuitee
C
Cheung • couple • br
7
2026-09-17 • via Nuitee
B
Bob • solo_traveller • nl
6
Prachtige omgeving.
Pros:

De onsen is geweldig

Cons:

Het personeel is niet erg vriendelijk.

2026-09-16 • via Nuitee
G
Garry • solo_traveller • au
8
Pros:

Location great. Clean & comfortable. Quiet.

Cons:

Hot in the room as the automatic fan for cooling was switched to the condition of the weather outside.

2026-09-16 • via Nuitee
E
Ekaterina • family_with_children • no
8
2026-09-15 • via Nuitee
N
Nathalie • couple • fr
8
Une belle et agréable expérience.
Pros:

L’emplacement était parfait pour aller au parc Fuji Q Highland, et après une bonne journée au parc, l’onsen de l’hôtel offre un moment de détente exceptionnel.
Le matériel de douche était de la marque Refa, une superbe marque.
Le service était soigneux et le personnel très agréable.
Je retournerai à cet hôtel.

Cons:

Il manquait un vrai coin assez spacieux pour s’asseoir et se relaxer.

2026-09-15 • via Nuitee
W
Wendy • couple • sg
10
2026-09-15 • via Nuitee
J
James • solo_traveller • ie
10
Ideal for seeing fuji
Pros:

Onsen was really nice and room was ideal with good view

2026-09-15 • via Nuitee
S
SOTA • extended_group • jp
6
2026-09-15 • via Nuitee
B
Beatriz • couple • es
8
Muy correcto! Habitación top.
Pros:

La habitación muy espaciosa, baño grande y con todo lo que puedas necesitar.
El Onsen muy bien, con exterior y sauna.
Amenities de todo tipo y dos piezas para moverte por el
Hotel incluido, tipo pijama.

Cons:

La ubicación, está bastante lejos del pueblo. Únicamente tienes cerca un parque de atracciones. También hay combinis y alguna tienda más.

2026-09-15 • via Nuitee
F
Filip • solo_traveller • pl
8
2026-09-15 • via Nuitee
N
Natallia • couple • us
10
2026-09-14 • via Nuitee
C
CHEENELYN • couple • ph
10
We will definitely go back to this property
Pros:

We will definitely go back to this property! The view is good and something that our children really likes

Cons:

Shuttle is limited

2026-09-14 • via Nuitee