Comfort Inn Metropolis

Hotels
6.7 (268 reviews)
Marol Maorshi Road, Near Seven Hills Hospital, Andheri East, Mumbai 400059 , Mumbai , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Ironing service
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good food
Helpful staff
Cons:
Poor cleanliness
Limited dining options

Categories

Cleanliness
4.66
Room was not clean and had a damp smell, indicating poor maintenance.
Service
7.63
Good facility and helpful staff, standard service quality for this hotel tier.
Location
7.67
Property was close to the airport, offering a convenient location.
Room Quality
6.62
Room size was decent but overall maintenance was poor.
Amenities
6.65
Facilities available were adequate; no significant complaints.
Value for Money
6.11
Some issues with transparency on dinner options affected perceived value.
Food and Beverage
8.16
Food was superb, enjoying good quality meals during the stay.
Overall Experience
6.13
A mixed experience with significant positives overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:39

Property Description

Convenient Location
Hotel Metropolis, nestled in the vibrant Andheri district in Mumbai, is just 2.8 km from the picturesque Powai Lake. With easy access to key attractions, guests can explore the city effortlessly.

Comfortable Accommodation
Each air-conditioned room at Hotel Metropolis offers free WiFi, ensuring guests stay connected throughout their stay. The rooms are thoughtfully equipped with modern amenities including a TV, kettle, and a private bathroom for utmost comfort.

Dining and Services
Indulge in delicious meals at the on-site restaurant or explore nearby dining options and shops. For convenience in exploring the city, the hotel offers car hire services. With Phoenix Market City Mall and Indian Institute of Technology, Bombay in proximity, Hotel Metropolis is the perfect choice for your Mumbai stay.

Important information:

Guests are requested to show photo identification upon check-in. For Indian nationals, this means a drivers license, Aadhar card, or any government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in. Guests are required to show a photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People 5 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 268 reviews
Cleanliness: 4.66
Service: 7.63
Location: 7.67
Room Quality: 6.62
Amenities: 6.65
Value for Money: 6.11
Food and Beverage: 8.16
Overall Experience: 6.13
B
BISWATOSH • solo_traveller • in
9
2026-05-17 • via Nuitee
D
Dr • couple • in
3
Very poor, non cooperative staff - stay conditions are disclosed only after payment is collected from the guest
Pros:

The lcoation

Cons:

After taking the payment hotel manager informed its not couple friendly and i had to pay and book extra room for my girl friend

2026-04-19 • via Nuitee
N
Nada • solo_traveller • om
6
2026-03-27 • via Nuitee
M
Mohit • solo_traveller • in
4
2025-12-12 • via Nuitee
F
Faizel • couple • za
1
Pros:

Nothing it was filthy and the stuff don't know how to treat the customer 😒 it's sad with new owners it's gone very bad furniture is disappointing it needs complete a good renovation never again I will be coming back but not at the filthy hotel

Cons:

Everything your staff needs to be trained with English

2025-12-10 • via Nuitee
A
Amit • solo_traveller • om
1
Ver bad experience. Room was smelling and not maintained properly. Damp mark was visible everywhere.
Pros:

Room size was decent and the property was close to airport.

Cons:

My booking was inclusive of dinner and the property told me that I can only choose between thali and Biryani and no other options will be available. This was never mentioned in the booking website and I feel that the guys are not transparent. More over rooms are not clean although it was big in size but maintenance was poor.

2025-10-15 • via Nuitee
S
Subhodeep • family_with_children • in
10
Pros:

Good facility and staff and good food.

Cons:

N/a

2025-09-14 • via Nuitee
A
Amenla • family_with_children • in
5
wonderful stay
Pros:

the rooms were very good, comfortable and the staffs were very helpfull...was clean enough so no complaints.One thing I really liked was the food...it was superb

Cons:

the ac was giving problems....maybe because i noticed they were repair works going on during my stay...other then this,there were no issue

2025-09-09 • via Nuitee
A
Anup • solo_traveller • ae
8
2025-08-28 • via Nuitee
I
Imran • solo_traveller • sa
6
2025-08-15 • via Nuitee
R
Raffi Mk • family_with_children • in
8
2025-08-01 • via Nuitee
A
A • young couple • in
8
Very good
2025-05-20 • via Nuitee
R
Raffi • review category business travellers • in
8
Very good
2025-05-06 • via Nuitee
S
Sanchit • family with young children • in
9
Superb
Pros:

Buffet Breakfast was amazing, with varied varieties. Everything was just great. Airport is nearer, while railway/local station is far. Metro Station is very close. one of the busiest areas of Mumbai Suburb

2025-01-30 • via Nuitee
F
Fernandes • family with young children • au
8
Very good
2025-01-26 • via Nuitee
N
Nikhil • group • ae
2
Very poor
Pros:

Nothing to like in it

Cons:

Room was very small and the bathroom is very small and it’s uncomfortable. What ever they have mentioned while booking it’s not available. Very disappointing, price was very high according to room

2024-12-21 • via Nuitee
M
mayank
10
Pros:

Safe and clean place closer to Airport.

2024-11-17 • via Nuitee
A
Abdul • solo traveller • in
8
Very good
2024-10-09 • via Nuitee
S
Snehashis • review category business travellers • ae
6
Pleasant
Pros:

The shower was fantastic, with a high-velocity jet spray that felt invigorating. The powerful water pressure made it feel like a spa experience - no need to visit one with such great wall showers!

Cons:

The room was with a strong damp smell. It seemed like the walls were soaked with moisture, and I could sense it everywhere. The first night was a struggle to acclimatize, and it was so uncomfortable that I genuinely feared it could trigger asthma symptoms.

2024-09-23 • via Nuitee
J
John • review category business travellers • in
10
Exceptional
Pros:

The property is fabulous . Very very underrated .enjoyed the stay

Cons:

I liked everything

2024-09-11 • via Nuitee