Hotel Newstar Montréal

Hotels
•
Groupe Kejja
6.4 (2683 reviews)
5250 rue Jarry Est , Montréal , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Fax/photocopying
Currency exchange
See all facilities

Review Highlights

Pros:
Convenient location
Comfy big bed
Friendly staff
Good restaurant food
Cons:
Cleanliness issues
Inadequate amenities
Room size concerns
Poor service experience

Categories

Cleanliness
5.18
Multiple mentions of cleanliness issues, including unclean rooms and bad odors.
Service
7.65
Service was noted as subpar, but some positive remarks about staff friendliness.
Location
8.19
Convenient location with easy access to highways, particularly noted positively.
Room Quality
5.64
Rooms are described as small and sometimes not well-maintained.
Amenities
4.67
Several reviews complained about lack of kitchen utensils and unavailability of promised amenities.
Value for Money
6.13
Perceived as overpriced given the quality of amenities and service.
Food and Beverage
7.18
Some positive remarks about the restaurant, but complaints about breakfast offerings.
Overall Experience
6.55
Mixed overall sentiment, with several reports of dissatisfaction but some positive impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:52

Property Description

Convenient Location
Located just 7 km from downtown Montreal and 5.4 km from the Montreal Botanical Gardens, Hotel Newstar Montréal offers the perfect blend of city exploration and natural beauty.

Modern Amenities
Enjoy free WiFi access and unwind at Bar la Pastourelle, which not only serves drinks but also features a video lottery machine. Each guest room includes satellite TV, a refrigerator, and a hairdryer for your comfort.

Exceptional Services
With a 24-hour staffed front desk, an on-site ATM, and versatile meeting and banquet rooms, Newstar Hotel ensures all your needs are met during your stay.

Ready to experience the best of Montreal? Book your stay at Hotel Newstar Montréal now!

Important information:

When traveling with pets, please note that an extra charge of 45 CAD daily pet cleaning fee applies per room night applies. Weekly and monthly pet cleaning fees for applicable stays, please contact the property for all pet-friendly accommodations requests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.4
Based on 2683 reviews
Cleanliness: 5.18
Service: 7.65
Location: 8.19
Room Quality: 5.64
Amenities: 4.67
Value for Money: 6.13
Food and Beverage: 7.18
Overall Experience: 6.55
C
Cyril • couple • fr
7
Bon établissement pour quelques nuits
Pros:

Calme

Cons:

Que le personnel du matin à l’accueil ne veut pas s’arrêter avec le ticket pour le petit déjeuner, et vous dis de le prendre directement à côté plus cher

2026-05-30 • via Nuitee
M
Mouhsine • solo_traveller • ma
8
Pros:

Meilleur

Cons:

Non

2026-05-30 • via Nuitee
S
Sepasmoghadam • extended_group • ca
8
2026-05-29 • via Nuitee
T
toure • couple • us
2
2026-05-29 • via Nuitee
C
Catherine • extended_group • ca
6
Beaucoup trop cher pour l'expérience vécue!
Pros:

Facile d'accès

Cons:

Oreillers trop épais, j'ai dû redemander le soir ( j'avais appelé le matin, d'avoir des débarbouillettes et oreillers plus petits ). Aucun ustensiles et vaisselle.
Odeurs de fumée. Mal insonorisé

2026-05-28 • via Nuitee
G
gupta • extended_group • ca
3
2026-05-28 • via Nuitee
D
Devoe • couple • ca
1
2026-05-27 • via Nuitee
M
Maud • solo_traveller • ca
5
Correct pour un arrêt dodo, mais pas plus longtemps.
Pros:

J'ai aimé la localisation par rapport au lieu ou je devais travailler. A proximité de la 40.
Le lit était confortable. La propreté en tant que telle était correcte.

Cons:

Très bruyant et mal insonorisé, absence d'eau chaude en soirée quand j'ai voulu prendre ma douche, pas de bain douche, douche seulement. Les équipements sont désuets. Le personnel à la réception est peu accueillant et expéditif.

2026-05-27 • via Nuitee
P
Peterson • couple • do
10
2026-05-26 • via Nuitee
W
Widline • couple • ca
5
Matbe let your cleaning crew know which rooms ate empty or not.
Cons:

Every single stay at this hotel someone always opens the door on us while we’re in bed hours before checkout. Every. Single. Time.

2026-05-26 • via Nuitee
Y
YUAN • couple • ca
7
2026-05-26 • via Nuitee
D
dominique • solo_traveller • fr
8
Pros:

Tres bon emplacement parking bin petit dejeuner

2026-05-26 • via Nuitee
O
Olivier • couple • ca
10
2026-05-25 • via Nuitee
S
Septime • couple • fr
7
Pros:

Stationnement gratuit et chambre spacieuse

Cons:

Le prix élevé des chambres. Effet « grand prix auto »?
Insonorisation des tuyauteries
Absence de théière

2026-05-25 • via Nuitee
C
Calderon • solo_traveller • ca
5
Pros:

The location of the hotel was very convenient, it has been a nice booking for a long weekend trip.
Restaurants and other stores were reachable from this location.

Cons:

Personally, The scent of nicotine in the room was truly heavy.
As soon as we opened the room of our room there was a heavy wave of smoke in the room.
Pillows weren't clean enough for our beds.
I'd say the hotel should check their rooms before check-ins take place.

2026-05-25 • via Nuitee
S
Serge • extended_group • ca
8
séjour agréable et sécuritaire .
Pros:

j'ai été agréablement surpris de la chambre et du confort en général et de plus d'avoir une salle a manger au même endroit . j'ai eu un bon service et bien mangé au coin lunch également . Bonne continuation .

Cons:

Peut être prévoir une heure pour le déjeuner un peu plus tôt ,

2026-05-25 • via Nuitee
R
Reda Yassine • solo_traveller • fr
7
2026-05-23 • via Nuitee
J
Jade • couple • fr
8
2026-05-22 • via Nuitee
A
Ana Doris • extended_group • ca
10
2026-05-22 • via Nuitee
O
Olivier • couple • ca
10
2026-05-22 • via Nuitee