Homewood Suites by Hilton Albuquerque-Journal Center

Hotels
•
Homewood Suites by Hilton
8.2 (214 reviews)
5400 San Antonio Drive NorthEast , Albuquerque , US
+1 505-998-4663

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great breakfast
Cons:
Issues with cleanliness
Location could be better

Categories

Cleanliness
7.05
Some complaints about cleanliness, such as unmade beds and lack of washcloths.
Service
9.05
Staff were described as friendly and helpful, providing good service despite some communication issues.
Location
7.05
Location was mentioned as only okay, being close to the interstate but not in a prime area.
Room Quality
8.55
The rooms were spacious and met most expectations.
Amenities
8.55
Good amenities were provided, including an indoor heated pool.
Value for Money
8.05
Good value mentioned, but there were a few issues that affected the perception of value.
Food and Beverage
9.05
Breakfast was repeatedly praised, showing high satisfaction.
Overall Experience
8.25
Overall experience was positive, with memorable aspects and some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:23

Property Description

Welcome to Homewood Suites Albuquerque-Journal Center!

Convenient Amenities: Enjoy a complimentary hot breakfast and in-room full kitchens for a home-like experience. Stay active in our modern fitness center and indoor swimming pool.

Evening Reception: Unwind at our free evening reception with a light meal and beverages, perfect for ending your day on a relaxing note.

Prime Location: Situated in Albuquerque's business district, our hotel offers easy access to major attractions and corporate offices like Northrop Grumman and Intel. Book now for a comfortable and convenient stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Location

Guest Reviews

8.2
Based on 214 reviews
Cleanliness: 7.05
Service: 9.05
Location: 7.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.25
M
Mary • couple • us
8
Was a good value.
Pros:

Bed was comfortable. Shower pressure was okay Great location. They offered a continental breakfast and nachos and cookies in the evening.

Cons:

The hallway smelt bad

2026-09-14 • via Nuitee
M
Mary • couple • us
8
2026-09-14 • via Nuitee
T
Takeshi • solo_traveller • us
9
2026-09-10 • via Nuitee
E
Eva • extended_group • se
5
2026-09-01 • via Nuitee
K
Kathryn • solo_traveller • us
9
2026-08-11 • via Nuitee
M
Meredith • solo_traveller • us
10
2026-08-09 • via Nuitee
D
dawnkW6969BD • Couples
4
YUK! Badly needs some attention.
Pros:

Bad experience. Refrigerator not working properly and was full of water under drawer bins, leaking out onto floor. Had to put down towels - no maintenance on site. After fussing with it, it finally kicked back on. Was initially told by front desk that place sold out, so couldn’t move, but eventually called to say they could move us, but we were already settled in. Window seals worn, wind howled through all night. Luggage carts falling apart (how hard us to replace these things?). And the tub - what’s up with it. Gross 🤢 Glad we were only booked for one night. Definitely would not return here.

2026-08-05 • via Tripadvisor
L
LYDIA AVALOS • solo_traveller • us
9
2026-07-20 • via Nuitee
R
Rani • solo_traveller • us
10
2026-07-11 • via Nuitee
J
Jessica • family_with_children • us
10
2026-07-06 • via Nuitee
M
Malaya • couple • us
5
2026-06-18 • via Nuitee
S
Shelby • couple • us
10
2026-06-16 • via Nuitee
B
Barbara • couple • us
6
Pros:

Location is good. Parents should supervise their children. I almost got hit by a bat. There were baseball teams staying at the hotel. Maybe a sign to remind the parents would be good.

Cons:

Ran out of shower gel. We called in the evening and were told that some would be brought to our room. No one came. I mentioned this to the front desk in the morning and was told, we don't have housekeeping staff at night so there is no way someone was going to bring you some shower gel. She also told me that they didn't have any at all and we would have to wait until the delivery at 8:30 on Saturday morning for some. We finally got some!

2026-06-08 • via Nuitee
D
Dawn • solo_traveller • us
7
Pros:

Clean and no bugs. Location

Cons:

Compact room for the price

2026-04-26 • via Nuitee
P
Paul • family_with_children • us
10
2026-04-13 • via Nuitee
J
joan • family_with_children • us
10
Pros:

Friendly staff

2026-03-09 • via Nuitee
J
joan • family_with_children • us
10
Pros:

Front desk guy was nice and very helpful

Cons:

Beds were not comfortable 😒

2026-03-04 • via Nuitee
A
Aracely • couple • us
7
Pros:

It was clean 👌

Cons:

I don't lake the pilowes they are to old en da bed cover, too

2026-02-23 • via Nuitee
B
Benita • extended_group • us
9
Nice place with friendly staff
Pros:

Staff were very helpful and friendly

Cons:

The frequency of refilling hot water and coffee

2026-01-19 • via Nuitee
A
Anthony • family_with_children • us
10
2026-01-08 • via Nuitee