Holiday Inn Hamburg - City Nord by IHG

Hotels
•
Borealis Hotel Group
8.3 (6505 reviews)
Kapstadtring 2a , Hamburg , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast variety
Clean and comfortable rooms
Cons:
High prices for food and parking
Service inconsistency

Categories

Cleanliness
8.25
Several reviews praised the cleanliness, however, one mentioned a lack of functioning elevators causing inconvenience.
Service
8.75
Generally positive feedback on the staff's politeness and helpfulness, but a few comments on inconsistency in service quality.
Location
8.65
Location was frequently noted as excellent with good transport links, although some found it a bit out of the way.
Room Quality
8.35
Rooms were generally described as comfortable and spacious, but some feedback suggested needing updates in certain bathrooms.
Amenities
8.15
Amenities mentioned included a variety of breakfast options and parking, though some found the costs quite high.
Value for Money
7.65
Concerns about high prices, particularly for breakfast and parking, affected the perceived value.
Food and Beverage
8.25
Breakfast received positive reviews, although some complaints were made about drink prices in the hotel.
Overall Experience
8.35
Most guests enjoyed their stay and would return despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:46

Property Description

Luxurious Amenities and Services

Holiday Inn Hamburg - City Nord, an IHG Hotel offers a range of luxurious amenities for guests to enjoy, including a fitness centre, sauna, and a delightful garden and terrace. The 24-hour front desk, business centre, and free WiFi ensure a convenient and comfortable stay.

Comfortable and Well-Equipped Rooms

Guests can expect air-conditioned rooms furnished with modern amenities such as a desk, kettle, fridge, and a flat-screen TV. The safety deposit box, along with the private bathroom featuring a shower, adds to the comfort of the stay. Bed linen and towels are provided for a relaxing experience.

Convenient Location

Situated close to major transportation hubs, Holiday Inn Hamburg - City Nord is easily accessible from Hamburg Dammtor Station and Hamburg Central Station. With Hamburg Airport just 4 km away, reaching your destination is hassle-free.

Book your stay at Holiday Inn Hamburg - City Nord, an IHG Hotel for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 27 per day.

Location

Guest Reviews

8.3
Based on 6505 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.65
Room Quality: 8.35
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.25
Overall Experience: 8.35
H
Hakkarainen • extended_group • fi
6
Ihan ok en menisi uudelleen.
Pros:

Eipä ollut paljon kehumista 82€ kolme henkeä.

Cons:

Hintaan nähden aika heikko.

2026-05-23 • via Nuitee
S
Sascha • solo_traveller • de
10
Pros:

Lage war super und auch sehr ruhig. Kleiner Spaziergang zur S-Bahn.

2026-05-23 • via Nuitee
H
Humml • solo_traveller • de
8
Schön
Pros:

Fancy Zimmer in der Gebäudespitze

Cons:

Frühstück teuer… aber ist nirgends wirklich anders

2026-05-21 • via Nuitee
F
Farid • couple • de
10
Toll
Pros:

Toll

Cons:

Toll

2026-05-20 • via Nuitee
E
Edita • solo_traveller • dk
10
Very good hotel 🏨
Pros:

The hotel is clean and tidy.
The room was exactly what we expected. Large and comfortable. The beds were comfortable and soft. We were very satisfied.

Cons:

We liked everything.

2026-05-19 • via Nuitee
S
Steven • couple • gb
10
Pros:

On the outskirts of the city so quieter area but close to local shops and large park, with a 10 minute drive to city centre

2026-05-19 • via Nuitee
M
Michael • couple • de
10
Jederzeit wieder.
Pros:

Alles gut

Cons:

Dieser häßlich Verkaufstresen mitten in der Halle.

2026-05-18 • via Nuitee
T
Thorsten • family_with_children • lu
8
2026-05-18 • via Nuitee
E
Eduard • couple • de
8
Wir waren mit dem Aufenthalt zufrieden. Das Hotel ist zu empfehlen.
Pros:

Wir hatten eine Suite in der 18. Etage mit einem fantastischen Panoramablick auf die Stadt Hamburg. Die Lage des Hotels ist exzellent; das Zentrum von Hamburg ist in nur wenigen Minuten erreichbar. Das Personal ist sehr freundlich und hilfsbereit. Sauberkeit wird im ganzen Hotel groĂźgeschrieben.
Wir kommen wieder.

Cons:

Wäre die Innenarchitektur ansprechender, könnte das Hotel den Anspruch erheben, ein 5-Sterne-Hotel zu sein. Von außen ist das Hotel sehr schön, die Inneneinrichtung hingegen eher bescheiden. In unserer Suite herrschte eine Farbdissonanz von Braun, Grau, Rosa, Schwarz und Holz bis hin zu dem äußerst ungemütlich gestalteten, weiß gefliesten Badezimmer.Wünschenswert wären eine Kaffeemaschine, eine Stehlampe und im Bad eine Regendusche.Was absolut nicht akzeptabel ist, sind die hängenden, braunen Stränge im Frühstücksraum. Sie sind Schmutzfänger und aus hygienischen Gründen gehören nicht in einen Speiseraum. Die ästhetische Wirkung ist mehr als fraglich.

2026-05-18 • via Nuitee
R
Ralf • solo_traveller • de
8
2026-05-17 • via Nuitee
H
Harro • solo_traveller • at
3
2026-05-17 • via Nuitee
N
Natalie • family_with_children • de
4
2026-05-17 • via Nuitee
R
Ralf • solo_traveller • de
8
2026-05-17 • via Nuitee
J
Jasmin • solo_traveller • de
7
Gute Lage
Pros:

Lage

Cons:

Dreckiger FuĂźboden

2026-05-16 • via Nuitee
F
Franco • couple • de
9
Würde zukünftig wahrscheinlich anderes Hotel wählen aufgrund der Lage.
Pros:

Grundsätzlich tolles Hotel, sehr sauber und gut ausgestattet, reichhaltiges Frühstück

Cons:

Sehr abseits gelegen, S-Bahn-Station etwa 10 Gehminuten entfernt, Tiefgarage sehr teuer, Frühstück verhältnismäßig teuer

2026-05-16 • via Nuitee
M
Marjorie • solo_traveller • de
10
2026-05-15 • via Nuitee
H
Heinz • solo_traveller • ch
9
Pros:

Nettes Personal, sauberes und geräumiges Zimmer mit guter Ausstattung. Reichhaltiges Frühstücksbuffet.

Cons:

Schlechte Ă–V Anbindung

2026-05-15 • via Nuitee
A
Alomar • solo_traveller • de
7
2026-05-14 • via Nuitee
E
Ekki • family_with_children • de
8
2026-05-14 • via Nuitee
R
Rebii • solo_traveller • de
7
2026-05-12 • via Nuitee