Holiday Inn Hamburg - City Nord by IHG

Hotels
Borealis Hotel Group
8.3 (6586 reviews)
Kapstadtring 2a , Hamburg , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good breakfast variety
Clean and comfortable rooms
Cons:
High prices for food and parking
Service inconsistency

Categories

Cleanliness
8.25
Several reviews praised the cleanliness, however, one mentioned a lack of functioning elevators causing inconvenience.
Service
8.75
Generally positive feedback on the staff's politeness and helpfulness, but a few comments on inconsistency in service quality.
Location
8.65
Location was frequently noted as excellent with good transport links, although some found it a bit out of the way.
Room Quality
8.35
Rooms were generally described as comfortable and spacious, but some feedback suggested needing updates in certain bathrooms.
Amenities
8.15
Amenities mentioned included a variety of breakfast options and parking, though some found the costs quite high.
Value for Money
7.65
Concerns about high prices, particularly for breakfast and parking, affected the perceived value.
Food and Beverage
8.25
Breakfast received positive reviews, although some complaints were made about drink prices in the hotel.
Overall Experience
8.35
Most guests enjoyed their stay and would return despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:46

Property Description

Luxurious Amenities and Services

Holiday Inn Hamburg - City Nord, an IHG Hotel offers a range of luxurious amenities for guests to enjoy, including a fitness centre, sauna, and a delightful garden and terrace. The 24-hour front desk, business centre, and free WiFi ensure a convenient and comfortable stay.

Comfortable and Well-Equipped Rooms

Guests can expect air-conditioned rooms furnished with modern amenities such as a desk, kettle, fridge, and a flat-screen TV. The safety deposit box, along with the private bathroom featuring a shower, adds to the comfort of the stay. Bed linen and towels are provided for a relaxing experience.

Convenient Location

Situated close to major transportation hubs, Holiday Inn Hamburg - City Nord is easily accessible from Hamburg Dammtor Station and Hamburg Central Station. With Hamburg Airport just 4 km away, reaching your destination is hassle-free.

Book your stay at Holiday Inn Hamburg - City Nord, an IHG Hotel for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 27 per day.

Location

Guest Reviews

8.3
Based on 6586 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.65
Room Quality: 8.35
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.25
Overall Experience: 8.35
M
Menno family_with_children nl
8
2026-07-25 via Nuitee
Анна couple de
10
2026-07-25 via Nuitee
F
Flemming couple dk
7
Dejligt hotel men vi undrede os over baren….
Pros:

Dejligt rent overalt og meget komfortable senge.

Cons:

Meget langsom betjening i baren. Vi ventede 20 minutter. Godt nok var der en del mennesker i baren, men arbejdsfordelingen virkede ulogisk og fuldstændig ineffektiv.
Røræg var alt alt for stift. Bacon var dødstegt og stiv som plastic.

2026-07-25 via Nuitee
R
Rune family_with_children no
9
2026-07-24 via Nuitee
M
Massimo extended_group it
8
Comodo per andare all’aeroporto o fare viaggi a Amburgo Nord
Pros:

Bello e pulito

Cons:

Un po’ piccolo, l’armadio per appendere i vestiti,

2026-07-24 via Nuitee
M
Melinda family_with_children se
10
2026-07-24 via Nuitee
T
Terje extended_group no
9
Nice stay
Pros:

Clean and Nice

Cons:

Nothing

2026-07-23 via Nuitee
F
Franziska solo_traveller de
10
Pros:

Perfekte Lage

2026-07-23 via Nuitee
J
Josefine family_with_children se
8
Fint och perfekt om man kommer med bil.
Pros:

Fint hotell som kändes modernt och fräscht.

Cons:

Visste att det inte skulle vara centralt men väl på plats kändes det som man bodde långt ifrån allt.

2026-07-23 via Nuitee
T
Thor Inge solo_traveller no
9
2026-07-22 via Nuitee
L
Laszlo solo_traveller dk
10
2026-07-22 via Nuitee
M
Madeleine family_with_children de
9
Pros:

Top Lage nahe Stadtpark

2026-07-22 via Nuitee
S
Søren Vejlgaard family_with_children dk
5
Please clean the room correct the first time.
Pros:

The hotel is new only minor problems like bathroom door not closing.

Cons:

Nobody have vacuumed under the bed for ages.
The cleaning lady did have time to remove the 2€ that put there to test if they look under the bed.
But why going the effort of removing the 2€ and then not clean the floor.
Only house keeping every 3thd day, not every 2th day as their website states.

2026-07-22 via Nuitee
D
Dietmar solo_traveller de
7
2026-07-21 via Nuitee
A
Asare solo_traveller no
9
Cons:

Smaller room

2026-07-21 via Nuitee
J
Jan couple de
9
Alles in allem hat uns das Hotel und der Aufenthalt gut gefallen.
Pros:

Alles in allem hat uns das Hotel und der Aufenthalt gut gefallen. Moderne Einrichtung und Zimmer mit Klimaanlage.

Cons:

Das Frühstück war uns im Hotel zu teuer. Wir waren beim Bäcker. Die Preisentwicklungen für das Frühstück im Hotel möchten wir nicht unterstützen. Vor dem Reinfahren in die Tiegarage musste ich an der Rezeption fragen, wie der Ablauf ist. Das könnte man mit einem Hinweisschild an der Schranke besser lösen. Hinweis: ein Tagesticket im Parkhaus in Berlin (KuDamm) kostet 7,- €. Im Bett Haben wir ein langes Haar vom Zimmerpersonal oder von den Gästen vor uns gefunden. Mit der einen Bettdecke können wir uns nicht anfreunden. Ist aber sicher eine Gewohnheitssache. Es könnte aber eine zweite Decke im Schrank liegen.

2026-07-20 via Nuitee
I
Isabella couple at
10
2026-07-20 via Nuitee
M
Marian Rui family_with_children no
7
2026-07-20 via Nuitee
M
Maren family_with_children de
10
Pros:

Topp Frühstück, beste Lage, um zum Flughafen zu gelangen!

2026-07-20 via Nuitee
K
Kiri family_with_children dk
10
Gode senge og god udsigt
Pros:

Alt var godt☺️

Cons:

Der var intet vi ikke kunne lide

2026-07-20 via Nuitee