Holiday Inn Hamburg - City Nord by IHG

Hotels
Borealis Hotel Group
8.3 (6565 reviews)
Kapstadtring 2a , Hamburg , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good breakfast variety
Clean and comfortable rooms
Cons:
High prices for food and parking
Service inconsistency

Categories

Cleanliness
8.25
Several reviews praised the cleanliness, however, one mentioned a lack of functioning elevators causing inconvenience.
Service
8.75
Generally positive feedback on the staff's politeness and helpfulness, but a few comments on inconsistency in service quality.
Location
8.65
Location was frequently noted as excellent with good transport links, although some found it a bit out of the way.
Room Quality
8.35
Rooms were generally described as comfortable and spacious, but some feedback suggested needing updates in certain bathrooms.
Amenities
8.15
Amenities mentioned included a variety of breakfast options and parking, though some found the costs quite high.
Value for Money
7.65
Concerns about high prices, particularly for breakfast and parking, affected the perceived value.
Food and Beverage
8.25
Breakfast received positive reviews, although some complaints were made about drink prices in the hotel.
Overall Experience
8.35
Most guests enjoyed their stay and would return despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:46

Property Description

Luxurious Amenities and Services

Holiday Inn Hamburg - City Nord, an IHG Hotel offers a range of luxurious amenities for guests to enjoy, including a fitness centre, sauna, and a delightful garden and terrace. The 24-hour front desk, business centre, and free WiFi ensure a convenient and comfortable stay.

Comfortable and Well-Equipped Rooms

Guests can expect air-conditioned rooms furnished with modern amenities such as a desk, kettle, fridge, and a flat-screen TV. The safety deposit box, along with the private bathroom featuring a shower, adds to the comfort of the stay. Bed linen and towels are provided for a relaxing experience.

Convenient Location

Situated close to major transportation hubs, Holiday Inn Hamburg - City Nord is easily accessible from Hamburg Dammtor Station and Hamburg Central Station. With Hamburg Airport just 4 km away, reaching your destination is hassle-free.

Book your stay at Holiday Inn Hamburg - City Nord, an IHG Hotel for a luxurious and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 27 per day.

Location

Guest Reviews

8.3
Based on 6565 reviews
Cleanliness: 8.25
Service: 8.75
Location: 8.65
Room Quality: 8.35
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.25
Overall Experience: 8.35
V
Verenkotte family_with_children de
8
Pros:

Großzügiges 3 Bett Zimmer

Cons:

Frühstück hat eine tolle Auswahl, aber 28€ finde ich schon ziemlich teuer

2026-07-04 via Nuitee
T
TC Sedat couple tr
7
Otelde tekrar konaklamak isterim ama motosiklet için park ücretini gözden geçitin lütfen…
Pros:

Konumu harika ve resepsiyon çalışanlarının tutumu çok zarif ve nezaketliydi.

Cons:

Otopark ve kahvaltı ücreti pahalı.

2026-07-03 via Nuitee
M
Marlene family_with_children de
7
Pros:

EXTREM schade fanden wir, dass man das an sich gute Abendessen nur in der Lobby an Couchtischen zu sich nehmen konnte und nicht an richtigen Tischen essen konnte. So kann man vielleicht Snacks und Drinks zu sich nehmen, aber kein Abendessen. Ebenso hätten wir uns mehr Stauraum für Klamotten auf dem Zimmer gewünscht. Mit 4 Personen war dies eindeutig zu wenig. Ich habe aber in sofern Verständnis, da dies kein Familen-, sondern eher ein Business-Hotel ist. Der Schwerpunkt ist ein anderer.

2026-07-03 via Nuitee
V
Valentina family_with_children de
6
Pros:

Sauberkeit

Cons:

Parkplatz extra kosten!

2026-07-02 via Nuitee
C
Christine family_with_children de
8
Pros:

Das Hotel war sauber und unser Zimmer hatte eine Klimaanlage, die bei unserer Ankunft schon lief, so dass das Zimmer angenehm gekühlt war.

Cons:

Die Preise für Getränke.

2026-07-02 via Nuitee
Ümit - Meral couple tr
8
Çok sıcak bir gece
Pros:

Konum

Cons:

Klimalar bu sıcaklarda çalışmıyorsa ne zaman çalışacak

2026-07-02 via Nuitee
U
Udo extended_group de
7
2026-07-02 via Nuitee
D
DIMOSTHENIS extended_group gr
10
2026-07-01 via Nuitee
A
Anne-Sophie family_with_children de
6
Zimmer sind sauber, Frühstück und Parken aber völlig überteuert.
Pros:

Die Aussicht über den Stadtpark bis zur Hafencity war sehr schön. Klimaanlage hat funktioniert und Zimmer war sauber. Die Mitarbeiter an der Rezeption waren freundlich.

Cons:

Das Frühstück war völlig überteuert und qualitativ schlecht. Wir saßen morgens zum Frühstück draussen bei Sonnenschein auf der Terasse. Diese war aber noch sehr verdreckt vom Abend zuvor. Ich wischte mir selbst meinen Tisch sauber und räumte Müll weg. die Müllablage direkt neben der Tür war unappetitlich. Das Personal hätte das locker beseitigen können, gerade wenn man bedenkt, dass wir nicht die einzigen Menschen waren die bei solchem Wetter draußen frühstückten.
Das Parken ist völlig überteuert. Direkt gegenüber kann man in einem Hotel für die Hälfte pro Nacht parken. Das Frühstück ist dort ebenfalls 8 Euro günstiger und das Personal deutlich freundlicher. Die Terrasse war ebenfalls eingedeckt und sauber.

2026-07-01 via Nuitee
E
El kotob solo_traveller de
10
2026-06-30 via Nuitee
I
Ilaria family_with_children it
10
Pros:

Tutto

2026-06-30 via Nuitee
A
Arp couple de
8
Toller und Abwechslungsreicher Kurztrip
Pros:

Klimaanlage im Haus, Personal freundlich und unterstützend, internationale Mitarbeiter und Gäste im Haus,

Cons:

Nichts Negatives zu berichten

2026-06-29 via Nuitee
J
Jesper family_with_children se
2
2026-06-29 via Nuitee
D
Diana solo_traveller de
9
Urlaub
Pros:

Die schöne Lage u

2026-06-28 via Nuitee
M
Michael extended_group de
10
Klasse, super
Pros:

Aussicht einmalig

2026-06-28 via Nuitee
I
Igors family_with_children lv
10
2026-06-27 via Nuitee
E
Eirini couple gr
4
Cons:

Too expensive for what it was. Also there was no breakfast included in the price which was also pretty expensive per person per day and also the most important they didnt clean the room on a daily basis

2026-06-25 via Nuitee
G
Grundström solo_traveller fi
8
2026-06-23 via Nuitee
J
Johannes Dielacher solo_traveller at
8
2026-06-22 via Nuitee
P
Pálfalvi solo_traveller hu
10
2026-06-22 via Nuitee