Ruby Emma Hotel Amsterdam by IHG

Hotels
8.7 (10895 reviews)
Amstelvlietstraat 4 , Amsterdam , nl

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Beautiful room
Great location
Effective self check-in
Cons:
Cleaning issues
Fluffy pillows
High breakfast costs

Categories

Cleanliness
7.7
The room had hair on the bed initially and cleaning was infrequent.
Service
9.2
Self check-in was very effective, and overall service met expectations.
Location
9.2
Conveniently located near metro and city attractions.
Room Quality
8.7
Beautiful room with modern design; issue with fluffy pillows noted.
Amenities
8.7
Great amenities including drink vouchers and iPad room controls.
Value for Money
8.7
Generally good, but concerns raised about high breakfast fees.
Food and Beverage
8.7
Breakfast offered healthy options but had variety concerns.
Overall Experience
8.7
Overall a good experience with significant positives and minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:21

Property Description

Luxury Accommodation with Eco-Friendly Design

The Ruby Emma Hotel Amsterdam offers a unique blend of luxury, technology, and sustainability. With floor-to-ceiling windows in all rooms, guests can enjoy stunning views of the Amstel river. The hotel's cutting-edge technology includes an iPad for controlling lighting and heating, as well as a flat-screen TV with AirPlay. The private bathrooms feature high-quality Ruby Care products for a touch of indulgence.

Environmental Sustainability at its Core

This living building is not just luxurious but also environmentally conscious. Every aspect of the property is designed to minimize its environmental impact, making it a responsible choice for eco-conscious travelers.

Convenient Location near Major Attractions

Located just minutes away from the Amsterdam Arena and the iconic Heineken Experience, Ruby Emma Hotel Amsterdam offers easy access to some of the city's top attractions. With Schiphol Airport also within close proximity, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Ruby Emma Hotel Amsterdam now to experience luxury, technology, and sustainability in the heart of Amsterdam.

Important information:

Credit cardholder must match guest name or provide authorization.
Credit cards used for pre-payments should be shown at check in and a signature for the charge will be requested. In case this credit card can not be shown, a new payment will be requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 10895 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
L
Liesel • solo_traveller • nz
9
Pros:

Close to the metro so easy access to transport. Great room size for the long stay. Staff were friendly and helpful.

Cons:

The drainage of the showers. The drains were above the lowest point of the shower. So your previous nights shower water was still there.

2026-05-30 • via Nuitee
N
Noelia Del Carmen • couple • cl
7
2026-05-30 • via Nuitee
A
Ada • couple • de
7
Solide & komfortabel, aber mit kleinen Flaws
Pros:

Die Lage war perfekt und man kam mit der Metro schnell in die Innenstadt und zu anderen Stadtteilen.

Cons:

Leider war der Kühlschrank kaputt, sowie die Musikbox in dem Zimmer.

Ausserdem war das Frühstück eher mau. Wir sind um kurz nach 9 zum Frühstück und es wurde kaum noch Dinge am Buffet aufgefüllt. Auch generell für 24€ kaum eine große Auswahl…

2026-05-30 • via Nuitee
J
Jessica • couple • us
10
Would highly recommend staying here.
Pros:

Location, cleanliness, and the staff.

Cons:

The bar kitchen closed way before the bar does and limited privacy for showering in the mate room, but that seems to be common in Amsterdam.

2026-05-30 • via Nuitee
L
Louise • solo_traveller • gb
10
Superb find for a stay in Amsterdam
Pros:

Everything about it! The hotel was spotlessly clean, the room was a great size and well equipped, staff were helpful and friendly and made the whole experience enjoyable!

Cons:

Nothing to mention - we loved everything!

2026-05-30 • via Nuitee
E
Emily • couple • gb
10
brilliant
Pros:

amazing clean and trendy room, far enough from the city for quiet but close enough to get too and from

Cons:

nothing

2026-05-30 • via Nuitee
M
Mohammed • solo_traveller • gb
8
2026-05-30 • via Nuitee
E
Erik • couple • cz
10
2026-05-30 • via Nuitee
L
Laurita LT • solo_traveller • lt
10
Pros:

Labai erdvūs kambariai, geras pusryčių pasirinkimas, netolis metro stotelė (puikus susisiekimas su centru ir su Arena). Labai verta rinktis.

2026-05-30 • via Nuitee
A
Aggeliki • solo_traveller • gr
9
2026-05-29 • via Nuitee
M
Margarita • couple • ru
10
2026-05-29 • via Nuitee
U
Ulrike • couple • de
9
Es war ein super schönes Zimmer! Frühstück sehr lecker, aber teuer
Pros:

Sehr gut

Cons:

Nichts

2026-05-29 • via Nuitee
T
Tetyana • couple • ua
1
2026-05-29 • via Nuitee
T
Tetyana • couple • ua
1
2026-05-29 • via Nuitee
B
B • couple • us
10
Excellent hotel
Pros:

The staff

2026-05-28 • via Nuitee
M
Marian • couple • es
10
Pros:

Muy moderno y todo en perfecto orden

Cons:

Sustituyen personal de Recepción por máquinas…. Muy mal!

2026-05-28 • via Nuitee
A
Angela • couple • de
9
2026-05-28 • via Nuitee
N
Nadja • solo_traveller • ch
9
2026-05-28 • via Nuitee
R
Roncone • couple • it
9
Sistemazione perfetta per il nostro soggiorno ad Amsterdam!
Pros:

Posizione ottima, a 5 fermate dalla stazione centrale. Al nostro arrivo la stanza era già pronta, procedura di check in semplice e intuitiva, staff disponibile e sempre presente. Camera confortevole. Ottima esperienza.

2026-05-28 • via Nuitee
N
Nina • couple • si
10
Pros:

everything

2026-05-28 • via Nuitee