Ruby Emma Hotel Amsterdam by IHG

Hotels
8.7 (11700 reviews)
Amstelvlietstraat 4 , Amsterdam , NL
+31 20 245 7280

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful room
Great location
Effective self check-in
Cons:
Cleaning issues
Fluffy pillows
High breakfast costs

Categories

Cleanliness
7.7
The room had hair on the bed initially and cleaning was infrequent.
Service
9.2
Self check-in was very effective, and overall service met expectations.
Location
9.2
Conveniently located near metro and city attractions.
Room Quality
8.7
Beautiful room with modern design; issue with fluffy pillows noted.
Amenities
8.7
Great amenities including drink vouchers and iPad room controls.
Value for Money
8.7
Generally good, but concerns raised about high breakfast fees.
Food and Beverage
8.7
Breakfast offered healthy options but had variety concerns.
Overall Experience
8.7
Overall a good experience with significant positives and minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:21

Property Description

Luxury Accommodation with Eco-Friendly Design

The Ruby Emma Hotel Amsterdam offers a unique blend of luxury, technology, and sustainability. With floor-to-ceiling windows in all rooms, guests can enjoy stunning views of the Amstel river. The hotel's cutting-edge technology includes an iPad for controlling lighting and heating, as well as a flat-screen TV with AirPlay. The private bathrooms feature high-quality Ruby Care products for a touch of indulgence.

Environmental Sustainability at its Core

This living building is not just luxurious but also environmentally conscious. Every aspect of the property is designed to minimize its environmental impact, making it a responsible choice for eco-conscious travelers.

Convenient Location near Major Attractions

Located just minutes away from the Amsterdam Arena and the iconic Heineken Experience, Ruby Emma Hotel Amsterdam offers easy access to some of the city's top attractions. With Schiphol Airport also within close proximity, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Ruby Emma Hotel Amsterdam now to experience luxury, technology, and sustainability in the heart of Amsterdam.

Important information:

Credit cardholder must match guest name or provide authorization.
Credit cards used for pre-payments should be shown at check in and a signature for the charge will be requested. In case this credit card can not be shown, a new payment will be requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.7
Based on 11700 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
G
giovanna • couple • it
8
2026-10-13 • via Nuitee
V
vincent • couple • be
9
AGREABLE
Pros:

PERSONNEL,CHAMBRES ,PROPRETE

Cons:

BRUIT DU TRAM OU METRO TARD LE SOIR ET TRES TOT LE MATIN

2026-10-13 • via Nuitee
B
Bev • couple • ie
7
A very nice hotel, good value, clean, well run. Staff don’t make you feel warmly welcome, and seem a bit offhand, but ot
Pros:

Style and decor, position near Metro in a quiet area, easy to navigate to the city. Bar area. Check in and out.

Cons:

Staff slightly offhand. Some communication lapses. But this was not a huge problem just a minor one.

2026-10-13 • via Nuitee
V
Vaula • solo_traveller • fi
9
2026-10-13 • via Nuitee
M
Margaret • couple • ie
9
2026-10-13 • via Nuitee
S
Shariff • couple • gb
8
2026-10-12 • via Nuitee
M
Marjo • solo_traveller • fi
9
Pros:

Sijainti oli erinomainen. Spaglerwegin metroasema aivan vieressä. Hotelli on sopivan matkan päässä lentokentästä ja keskustasta. Toki, kun lentokenttä on lähellä, niin lentokoneiden äänet kuuluivat huoneeseen.
Huone oli siisti, moderni ja huonetta pystyi hallitsemaan tabletilla esimerkiksi valojen sammutus/säätö.
Sänky oli sopivan napakka. Lisäksi tyynyt olivat kooltaan isoja, mutta normaalin paksuisia, joten hyvät yöunet oli taattu, kun ei tarvinnut herätä siihen ettei pää pysy liian paksun tyynyn päällä.

Aamupala oli sopivan monipuolinen. Pidin erityisesti siitä, ettei tarjolla ollut tylsiä perinteisiä englantilaisia ruokia joita on ollut useissa hotelleissa joissa olen yöpynyt. Aamupalalla oli pääsääntöisesti samat perus tarjoilut, mutta oli myös hieman vaihtelua esimerkiksi pilkotuissa hedelmissä ja ciavanukas tai tuorepuuro.
Hotelli yleisesti oli siisti ja tyylikäs.
Henkilökunta oli palvelualtis.

Cons:

Pesuhuoneen lattialla ei ollut ollenkaan kallistuksia. Vesi jäi pitkäksi aikaa seisomaan kylpyhuoneen lattialle. Kylpyhuoneessa ei ollut lattialastaa, jolla vedet olisi voinut ohjata viemäriin.

Ravintolassa oli pieniä kahden hengen pöytiä. Pöydät olivat todella pieniä ja pohdin, että jos olisin ollut toisen henkilön kanssa aamupalalla, olisi pöytä käynyt liian ahtaaksi kahden hengen lautasille ja kupeille.

2026-10-12 • via Nuitee
M
Millar • family_with_children • gb
7
Pros:

Good brekkie

Cons:

I was about to leave and everything went off in the room. It was very alarming. Not lights nothing leaving me scrabbling around using my phone torch to find everything.
Understand I went slightly over the time (minutes) but this was not the final time experience I’d have liked from your otherwise very nice hotel

2026-10-12 • via Nuitee
D
David • solo_traveller • nl
8
2026-10-12 • via Nuitee
L
LaylaNLD • solo_traveller • nl
9
Top locatie en zeer netjes
Pros:

De locatie t.o.v. het metrostation Spaklerweg dat je snel in zowel Amsterdam Centrum als de Arena omgeving voor evenementen brengt!

Cons:

Dat er geen aparte badkamer is (de wasbak is niet afgesloten van het slaapgedeelte).

2026-10-12 • via Nuitee
V
Vineet • solo_traveller • in
10
2026-10-12 • via Nuitee
S
Sem • couple • nl
10
Een romantisch nachtje samen
Pros:

De kamer is wat ons het meest beviel! Het was echt een prachtige en schone kamer!

Cons:

Niks

2026-10-12 • via Nuitee
B
Brooke • couple • it
9
Outside of the busy districts. Nice and easy to get around.
Pros:

The room was lovely. Spacious enough for my husband and I. The location was perfect. Just a 5 minute walk to a metro station that allowed us to get to the center of Amsterdam. We had easy access to regional train stations for our visits to Utrecht. The bathroom was modern and clean with a separate shower and water closet. I really enjoyed the romantic lighting and being able to control everything from the room IPad.

Cons:

The room made noises throughout the night, which kind of irritated me the first night, but I got used to it. While the AC was on, I do wish it could have gotten a little bit cooler. I got sick for one night of our trip and had a slight fever that had me feeling very hot throughout the night, but the AC didn't seem to make things much cooler. I can't imagine staying there in the dead of summer, but it was ok in September.

2026-10-12 • via Nuitee
D
Daniele • couple • it
10
Pros:

Tutto

2026-10-12 • via Nuitee
N
Nicola • couple • au
9
2026-10-12 • via Nuitee
C
Clare • extended_group • gb
6
Comfortable but not exceptional : location not great for main areas
Pros:

Nice bar, breakfast, room

Cons:

Requested early check in and had to fight to get it upon arrival
No tea/coffee making facilities in the room
Location too far from main areas

2026-10-11 • via Nuitee
T
Toyin • couple • gb
10
2026-10-11 • via Nuitee
H
Heike • couple • de
9
Cooles Hotel etwas außerhalb vom Zentrum, aber sehr gute Metroverbindung.
Pros:

Die Lage ist gut, 4 min von der Metro entfernt. Man ist sehr schnell im Stadtzentrum. Das Hotel war sehr ruhig, sehr gut schallisolierende Fenster.
Das Personal war sehr nett, das Frühstück sehr gut.

Cons:

Der Preis ist relativ hoch, aber eben typisch für Amsterdam.

2026-10-11 • via Nuitee
I
Ines • solo_traveller • at
8
2026-10-11 • via Nuitee
A
Ana Carolina • solo_traveller • br
9
Pros:

Instalação moderna e confortável

Cons:

Um pouco longe do centro, porém pertíssimo do metrô.

2026-10-11 • via Nuitee