City Express Junior by Marriott Toluca Zona Industrial

Hotels
City Express
8.5 (232 reviews)
Via Alfredo del Mazo No. 602 Col. Santa Ana Tlapaltitlan , Toluca , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.5
Some reviews mentioned issues with cleanliness, particularly around water quality in showers.
Service
9
Mixed reviews; some staff were described positively, while one encountered poor service.
Location
9.5
Positive feedback on the location's convenience and proximity to various places.
Room Quality
7.5
Rooms were described as small with some concerns about lingering odors.
Amenities
8.5
Amenities met expectations; however, some issues with the breakfast offerings.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
8
Breakfast received negative remarks; quality was perceived as low.
Overall Experience
9
Overall satisfaction was indicated despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:42

Property Description

Convenient Location
City Express Junior Toluca Zona Industrial, just 5 km from Nemesio Diez Stadium, offers free WiFi and private parking.

Comfortable Rooms
Stay in air-conditioned rooms with flat-screen TVs and private bathrooms with showers for a relaxing experience.

Complimentary Shuttle Service
Enjoy the convenience of free shuttle service during your stay at the property.

Book your stay now at City Express Junior Toluca Zona Industrial for a comfortable and convenient experience near Lic. Adolfo López Mateos International Airport.

Important information:

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 232 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 7.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
J
Jonathan solo_traveller qa
8
2026-06-27 via Nuitee
M
Mario L family_with_children mx
6
Cons:

No me gusto la ubicación y el tráfico para llegar. Además de que en la noche se escuchaba el paso del agua por las tuberias posiblemente alguna fuga de agua

2026-06-27 via Nuitee
M
Marisela solo_traveller mx
9
Una agradable estancia. El personal es amable .
Pros:

El desayuno es aceptable. Me gustó el servicio de traslados cercanos.

Cons:

Mejor la calidad del desayuno. Perdí un cargador de mi tableta en la área del centro de negocios y no fue reportado.

2026-06-25 via Nuitee
C
Cruz solo_traveller mx
10
Pros:

El trato

Cons:

Todo bien

2026-06-16 via Nuitee
A
Arce solo_traveller mx
10
2026-06-15 via Nuitee
M
Mejia solo_traveller mx
10
Pros:

Es limpio y el personal muy atento.

Cons:

Todo me gusto

2026-06-14 via Nuitee
L
Luis solo_traveller mx
9
2026-06-08 via Nuitee
J
Juan Carlos family_with_children mx
9
Pros:

la atención

Cons:

La ubicación x la zona están las vialidades en mal estado

2026-06-03 via Nuitee
B
Berron couple mx
10
2026-06-02 via Nuitee
A
Adán couple mx
9
2026-05-29 via Nuitee
L
Lizbeth solo_traveller mx
10
Pros:

Q no se escuchan los ruidos alternos y hay Oxxo cerca

Cons:

No servía el aire acondicionado

2026-05-29 via Nuitee
B
bu solo_traveller gb
1
Don’t stay at this hotel! This hotel scammed my money outright. They refuse to respond to any communication, and the co
Pros:

Don’t stay at this hotel! This hotel scammed my money outright. They refuse to respond to any communication, and the contact number they provided is completely fake.

Their own hotel policy clearly states: if you can’t check in and have already submitted a cancellation request, they will only charge the first night’s fee.

However, they took the full amount of my booking instead of following their own rules. They ignore all messages and refuse to resolve the issue.

This is by far the worst hotel I’ve ever stayed at. Do not book this hotel unless you want to get scammed out of your money.

Cons:

Don’t stay at this hotel! This hotel scammed my money outright. They refuse to respond to any communication, and the contact number they provided is completely fake.

Their own hotel policy clearly states: if you can’t check in and have already submitted a cancellation request, they will only charge the first night’s fee.

However, they took the full amount of my booking instead of following their own rules. They ignore all messages and refuse to resolve the issue.

This is by far the worst hotel I’ve ever stayed at. Do not book this hotel unless you want to get scammed out of your money.

2026-05-28 via Nuitee
A
Antonio solo_traveller mx
8
2026-05-15 via Nuitee
D
daniel solo_traveller mx
8
2026-05-12 via Nuitee
A
Axel family_with_children us
10
2026-05-08 via Nuitee
B
Brenda Natalia family_with_children mx
5
Demasiado básico
Pros:

El cuarto estaba ok, con lo indispensable

Cons:

Las almohadas son las peores que he probado en la
Vida, muy incómodas y pequeñas

2026-05-05 via Nuitee
J
Juan Jose family_with_children mx
8
2026-05-05 via Nuitee
J
Jose couple mx
9
Muy buena relación comodidad precio
Pros:

Lo cómodo del colchón y las almohadas muy cómodas

Cons:

Lo austero del desayuno

2026-05-04 via Nuitee
D
Dillan solo_traveller mx
7
2026-05-04 via Nuitee
U
Uriel solo_traveller mx
10
Pros:

Las amenidades, la limpieza y la comodidad de la cama son sin duda alguna de las mejores cosas a destacar, el personal de recepción atento y muy amable

Cons:

El cable y la televisión dejaban mucho que desear no estaban acorde a todo lo demás que había en el hotel, pocos canales y la televisión se veía granosa

2026-05-04 via Nuitee