Regency Hotel

Hotels
4.5 (441 reviews)
360 London Rd, Stoneygate , Leicester , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Free parking
Cons:
Lack of cleanliness
Poor service and responsiveness

Categories

Cleanliness
3.21
Multiple reviews indicated filthy conditions, unclean linens and general lack of cleanliness.
Service
5.68
Several reviews expressed disappointment regarding the lack of staff presence and poor service response.
Location
7.22
Central location mentioned positively, though overshadowed by other issues.
Room Quality
3.17
Rooms perceived as old, poorly maintained, and not as advertised.
Amenities
4.2
Limited amenities available, with some basic facilities present.
Value for Money
4.66
Some guests felt they got what they paid for, while others found it lacking.
Food and Beverage
3.21
No breakfast or evening meal offered, leading to disappointment.
Overall Experience
4.68
Guests experienced various levels of satisfaction, with an expressed desire to avoid returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:04

Property Description

Historic Charm and Modern Comforts
Experience the unique blend of history and modernity at The Regency Leicester, a restored Victorian townhouse and former convent.

Elegant Rooms with Character
Indulge in our well-appointed rooms featuring en suite bathrooms, flat-screen TVs, and tea/coffee making facilities. Some rooms boast exquisite stained glass windows, canopy beds, and four-poster beds for a touch of luxury.

Convenient Location and Accessibility
Situated just a 5-minute drive from Leicester city centre and rail station, The Regency offers easy access to Highcross shopping centre, Victoria Park, and the A6 motorway.

Book your stay at The Regency Leicester now for a memorable and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

4.5
Based on 441 reviews
Cleanliness: 3.21
Service: 5.68
Location: 7.22
Room Quality: 3.17
Amenities: 4.2
Value for Money: 4.66
Food and Beverage: 3.21
Overall Experience: 4.68
M
matt extended_group gb
1
avoid.
Pros:

vile establishment. tried reaching out to booking.com but have been ignored.

2026-07-21 via Nuitee
M
Morgan solo_traveller gb
2
2026-07-18 via Nuitee
W
Woods solo_traveller gb
5
Pros:

Ok

Cons:

Ok

2026-07-11 via Nuitee
W
Woods solo_traveller gb
5
Pros:

Ok

Cons:

Ok

2026-07-11 via Nuitee
L
Leslina solo_traveller gb
8
Good stay .
Pros:

Because of hot weather it wasn’t a good idea to choose this property! As there is no air conditioner. Other than that I like it.

2026-07-11 via Nuitee
W
Woods solo_traveller gb
5
Pros:

Staff help full

Cons:

No pressure for bath shower

2026-07-11 via Nuitee
M
Mark solo_traveller gb
1
Blood stained items room - dreadful place
Pros:

Nothing. If I could give this place a minus rating I would.

Cons:

Writing this is Lorraine, Marks wife. Blood stains on the pillow, bedding and walls, dirty room. Drunken or drugged men approaching a single woman (myself) which was frightening. The receptionist who could or would not help me. I left the property almost immediately.

2026-07-10 via Nuitee
J
Joe solo_traveller gb
1
2026-07-09 via Nuitee
V
vivien solo_traveller au
5
Too expensive for what was offered
Pros:

The convenient location. The small Coop supermarket close by.

Cons:

The room itself was underprepared for someone to stay. Only one dirty mug in the room. Had to ask for towels and toilet paper. The soap dispenser was empty.
The toilet seat didn't fit the toilet.
The room was grubby.

2026-07-07 via Nuitee
W
Woods couple gb
10
8 off 10
Pros:

Good

Cons:

All good

2026-07-05 via Nuitee
M
Muzaffer solo_traveller gb
5
2026-06-29 via Nuitee
A
Anthony solo_traveller gb
8
Pros:

Excellent staff

2026-06-28 via Nuitee
J
James solo_traveller gb
1
2026-06-22 via Nuitee
D
Derrick couple gb
9
2026-06-14 via Nuitee
A
ainsworth solo_traveller gb
1
Pros:

Nothing

Cons:

No hot water in the shower
Tv dint work
Very smelly

2026-06-14 via Nuitee
R
RjS solo_traveller gb
10
Pros:

Friendly receptionist, our room was kindly upgraded on our arrival, to our surprise :) Beautiful balcony.

2026-06-13 via Nuitee
A
Amy extended_group gb
1
Just no
Pros:

The staff was nice

Cons:

Everything, the property seemed very outdated, unclen, makeup on the pillow and hair in the bed, it smelt of smoke and was being masked by plug in's throughout the hotel, the ceiling had been leaking - which was evident by the staining.

2026-06-04 via Nuitee
G
Greta solo_traveller gb
4
Grim
Cons:

Neglected building, needs urgent upgrade. I checked out early & did not stay.

2026-05-25 via Nuitee
K
Khan solo_traveller gb
2
It was the worst place I have ever stayed in.
Pros:

There was hot water from the shower. There was a TV. there was a window I could open for fresh air. There was a kettle. There was sufficient lighting and a sofa. They replace my heater when the one in the room didn't work.

Cons:

There was a valance that didn't quite cover the worn out and torn bed base, this was visible and looked awful. I could not communicate my needs via the ring bell intercom nor by telephone because staff was not available. I had to use the fire exit for exit and entry to my room for two of the four days that I was there. It was not acceptable for me because of the stairs. They had parties in the front receptions rooms over the two days. No one was allowed access through the front of the hotel. The restaurant next door did not provide breakfast and was not open for most of the time. There were noises outside my door during the night which made me afraid for my safety. If I had had an emergency, I would have had to call 999 and not the hotel.

2026-03-25 via Nuitee
A
Anas couple gb
7
2026-01-19 via Nuitee