Fives Hotel Desaru

Hotels
8.2 (1204 reviews)
No. 127, Jalan Kempas 1, Taman Desaru Utama, Bandar Penawar , Desaru , MY
+60 7-828 0200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Safety deposit box
Non-smoking throughout
Daily housekeeping
Lockers
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Inconsistent cleanliness
Limited breakfast selection
Minor issues with room reservations

Categories

Cleanliness
7.34
The room cleanliness was mentioned as not the best, affecting the rating.
Service
8.81
Staff were noted as polite and friendly, with good customer service highlighted.
Location
8.85
Location was frequently praised, with convenience to nearby attractions.
Room Quality
7.8
Rooms were described as comfortable but lacking some amenities like a view.
Amenities
8.33
Most amenities were described positively, mentioning their adequacy.
Value for Money
8.29
Several reviews indicated that the hotel offers good value for the price.
Food and Beverage
7.84
Breakfast was noted as good but did not fully satisfy all guests.
Overall Experience
8.31
Positive remarks overall, with satisfaction mentioned by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:33

Property Description

Modern Accommodation
Amansari Hotel Desaru offers stylish air-conditioned rooms with free WiFi and flat-screen TVs with satellite channels.

Dining Options
Enjoy a variety of breakfast options daily, including buffet, continental, and American choices. Taste delicious Asian and European cuisine at the hotel's restaurant.

Convenient Location
Situated in Desaru, the hotel is just 75 km away from Senai International Airport, making travel a breeze.

Book Amansari Hotel Desaru now for a comfortable and convenient stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that there are electricity interruption from 10am to 4pm on 08th November 2022.

Dear valued guests,
Kindly be informed that we have No Water supply due to Water Tank Cleaning Project schedule as per below.
Date : 07th February 2023 (Tuesday)
Location: Level 12 and Level 13.
Time: 9.00 am to 4.00 pm

Date : 08th February 2023 (Wednesday)
Location: Level LG to Level 11.
Time: 12.00 pm to 7.00 pm

Sorry for any inconvenience caused.

The Management
Fives Hotel Desaru.

There will be a temporary cessation/ interruption of electricity supply at Fives Hotel Desaru.
The interruption will be causing no electricity at all hotel room as per below schedules:
Date : 13th March 2023 (Monday)
Time : 10.00am – 3.00pm

Dear Amansari Hotel Guest's,
Kindly be informed that our swimming pool at Desaru Utama Clubhouse will be closed from 9/9/2023 to 14/9/2023 due to Private Wedding and under Maintenance Work. Swimming Pool will resume back operation on 15/9/2023.

Sorry for the inconvenience caused.

Swimming pool is under maintenance until further notice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

8.2
Based on 1204 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.31
R
rosedalalin • couple • my
8
kemudahan yang disediakan memuaskan
2026-09-19 • via Nuitee
H
Hairul • family_with_children • my
10
Pros:

So comfy for my family.

2026-09-18 • via Nuitee
H
Hanah • extended_group • my
9
2026-09-14 • via Nuitee
A
Afiza • extended_group • my
6
Pros:

Breakfast can be more choice and variety. Coffee machine is good.

2026-09-11 • via Nuitee
I
Irusa Paandiyan • couple • my
8
2026-09-11 • via Nuitee
R
Raja • couple • sg
7
Fair
Pros:

Good location, lots of eateries nearby in walking distance.

Cons:

No breakfast options provided as hotel is still new .

2026-09-09 • via Nuitee
F
Faisal Zaman • couple • pk
10
2026-09-09 • via Nuitee
I
intan • couple • my
9
2026-09-07 • via Nuitee
S
Seven • solo_traveller • my
10
2026-09-07 • via Nuitee
L
LAW • solo_traveller • my
8
Worth the price. I will visit this hotel again for sure. See you next time.
Pros:

There is a convenient shop (KK mart) nearby the hotel. Also, there are many car park lot. Room is very clean and tidy. Aircond is cold enough. Staff is friendly and helpful.

Cons:

Wifi connection is not stable. Disconnect all of sudden. Perhaps my room is quite far away from the wifi modem.

2026-09-07 • via Nuitee
H
Hamdan • solo_traveller • my
10
Pros:

Cleanliness, facilities,

Cons:

No grill window

2026-09-07 • via Nuitee
E
Eng • couple • my
10
Excellent
Pros:

Comfort n clean

Cons:

A bit noisy of the roadside

2026-09-06 • via Nuitee
K
Kok Yun • solo_traveller • sg
9
Pros:

The chk on chk out process was very effective and pleasant. The rooms are new and clean. Beds are comfy. Central Aircon was effective and the ambient temp was even.

2026-09-04 • via Nuitee
N
Nur • solo_traveller • my
8
2026-09-02 • via Nuitee
W
Wanie Rosly • solo_traveller • my
10
Pros:

The place is perfect.. easy to find food and all thing because it just near by to the shop

2026-09-02 • via Nuitee
W
Wan anita haida bt • family_with_children • my
8
2026-09-02 • via Nuitee
Z
Zety • solo_traveller • my
9
2026-08-31 • via Nuitee
M
Muzzamir • solo_traveller • sg
7
Pros:

Very CLEAN

Cons:

No Room Service

2026-08-31 • via Nuitee
Z
Zamri • solo_traveller • my
9
2026-08-31 • via Nuitee
T
Tay • solo_traveller • sg
9
Pros:

I like the staff reception, because they change room for us when air-cond breaks down.

Cons:

First night ok , but second night air-cond breaks down

2026-08-30 • via Nuitee