Holiday Inn Kolkata Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.6 (1280 reviews)
Biswa Bangla Road, Rajarhat, Near City Centre 2 , Kolkata , IN
+91 33 6699 6699

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful, polite and friendly staff (many mentions)
Convenient location / near airport
Clean and spacious rooms reported by several guests
Good food quality noted
Upgrades and warm welcome gestures for some guests
Pleasant ambience
Cons:
Ageing property and deteriorating fittings; needs renovation
AC/temperature problems (too cold, slow cooling)
Smoky smell/dampness and ventilation issues in some rooms
Limited restaurant menu and breakfast communication problems
Room service delays and payment/booking charge issues (double charges, unwanted deductions)
Occasional inattentive staff behavior and tipping expectation reports
Swimming pool mentioned as a negative by some guests
Toilet/bathroom maintenance issues (flush, doors)

Categories

Cleanliness
7
Mixed sentiment: several guests praised cleanliness and neat rooms, but others reported smoky smells, dampness, blurred mirrors after bathing and older towels.
Service
8.8
Generally strong: many reviews call staff helpful, polite, friendly, responsive (upgrades, prompt repairs). A few reports of inattentive behaviour and an instance of staff expecting tips.
Location
8.5
Consistently positive: described as convenient and near the airport; multiple guests highlighted the good location.
Room Quality
6.5
Below average: several mentions of an ageing property, deteriorating fittings, AC problems (too cold/slow), bathroom door/flush issues and other maintenance concerns.
Amenities
7
Mixed: basic amenities present but some negatives — limited restaurant menu, issues with the swimming pool mentioned and occasional room service delays.
Value for Money
7.2
Mixed impressions: some guests called it good value, while others reported double charges, unexpected card deductions and negative payment interactions.
Food and Beverage
7.8
Generally positive food quality noted and helpful restaurant staff (including assistance with child meals), but complaints about limited menu options and breakfast communication.
Overall Experience
8
Overall mostly comfortable stays with friendly staff and a good location, but experiences are occasionally marred by ageing rooms, AC/maintenance issues and payment/booking problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Accommodation and Convenient Location

Unwind easily at Holiday Inn Kolkata Airport. The property offers 137 well-appointed spacious rooms equipped with free Wi-Fi, just 10 minutes away from Kolkata International Airport. Enjoy proximity to famous sights like Eco Park and Biswa Bangla Convention Centre.

Culinary Delights and Fitness Amenities

Relish worldwide cuisines at Social Kitchen and Urban Kitchen & Bar. Re-energize at the fitness center or take a dip in the rooftop pool overlooking Kolkata.

Versatile Event Spaces

With up to 17000sqft in event spaces, the hotel is perfect for both business and social functions. Make the most of your stay, whether for business or pleasure, at Holiday Inn Kolkata Airport!

Important information:

Please note that the hotel would be charging a pre- authorization of INR 1 to all the reservations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CCU

Location

Guest Reviews

7.6
Based on 1280 reviews
Cleanliness: 7
Service: 8.8
Location: 8.5
Room Quality: 6.5
Amenities: 7
Value for Money: 7.2
Food and Beverage: 7.8
Overall Experience: 8
S
Sandeep Nath • family_with_children • in
8
Convininent & Value for Money
Pros:

Good Ambience

Cons:

Breakfast have lot of variety to offer but staff didn't help us to understand the complete menu. While check out staff was expecting tips after hauling the luggage in taxi and recognizing from our baggage tags with international destination. Expecting fat tip.

2026-10-31 • via Nuitee
M
Mehta • extended_group • in
9
2026-10-28 • via Nuitee
T
Tapan • solo_traveller • in
9
My stay was good except for 2 things
Pros:

The cleaniness, and staff behaviour

Cons:

1. Very limited menu of restuarant
2. The temperature of AC couldnot be increased beyond 25 degrees due to which the rooms were very cold and uncomfortable

2026-10-27 • via Nuitee
K
Kushagra • family_with_children • in
7
Pros:

Convenient location. Helpful staff in the restaurant. Courteous receptionists. Forgot the name of the lady at the entry of the restaurant who helped us get khichdi for my 2 year nephew. She also said that we can get the baby’s food anytime in the room.

Cons:

The non smoking rooms had a smokey smell. Felt like some ventilation leakage. Not just in 1 but in 2 out of the 3 rooms. AC was running very slowly. There was a dampness in the room. The bathroom had lesser towels and that too weren’t that new and fresh. The bathing part’s door was not insulated from the top. The mirror got all blurry after a bath.

2026-10-27 • via Nuitee
L
Lohana • family_with_children • ae
8
2026-10-24 • via Nuitee
A
Aphi • family_with_children • qa
10
Had a wonderful short stay, the staffs were very helpful
Pros:

Spacious and neat

Cons:

None

2026-10-15 • via Nuitee
J
jawed • couple • in
1
2026-10-11 • via Nuitee
V
Vishal • couple • in
7
2026-09-16 • via Nuitee
S
Sunilkumar • extended_group • sa
6
Old property having problems related to deterioration the fillings..etc
Pros:

Near to airport

Cons:

Very old property due for restoration .

2026-09-16 • via Nuitee
Y
YOGESH • solo_traveller • in
4
Does not match the holiday Inn standard and image.
Pros:

The property is too old and does not live to the expectations of Image of Holiday Inn. Needs upgradation on priority.

Cons:

AC, Room conditions due to ageing , facilities etc

2026-09-13 • via Nuitee
D
DEBASISH • family_with_children • in
9
2026-09-03 • via Nuitee
S
Sangeeta • solo_traveller • in
9
2026-09-01 • via Nuitee
J
Jatin • solo_traveller • in
10
Stay was very comfortable and Rittika and swapan Roy with whom I went out for sight seeing was very friendly
Pros:

Location

Cons:

None

2026-08-29 • via Nuitee
P
Patwari • solo_traveller • in
9
Pros:

Ambience, cleanliness and food

Cons:

My booking was thru booking.com. pmt was to be done at the reception bt before I reached pmt for the 1st day was deducted from my card. I informed the reception tht do not deduct the amount for 2nd day from my card, I will pay in cash. Inspite of the assurance amount got deducted from my card. This was not liked.......

Room service was late. We hd to call again n again.

2026-08-29 • via Nuitee
K
Kikon • couple • in
9
2026-08-27 • via Nuitee
S
Somenath • solo_traveller • gb
9
Pros:

Staff very helpful. I was upgraded.

Cons:

Had little issue with toilet flush, was repaired promptly though.

2026-08-26 • via Nuitee
R
Roy • extended_group • in
9
2026-08-22 • via Nuitee
A
Anoop Sharma • extended_group • in
9
Room and everything was good
Pros:

Good

Cons:

Location and swimming pool

2026-08-17 • via Nuitee
K
Kumar • solo_traveller • nl
4
2026-08-08 • via Nuitee
S
Sulabh • solo_traveller • in
4
2026-08-02 • via Nuitee