The Queensburry City Hotel

Hotels
7.2 (314 reviews)
Chapel St No 16 , Nuwara Eliya , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Proximity to town
Friendly staff
Cons:
Poor cleanliness
Uncomfortable room quality

Categories

Cleanliness
5.6
Room cleanliness was not good, there was drainage water leakage, and the washroom's walls are very dirty.
Service
8.56
Standard quality for this hotel tier, staff was supportive but inexperienced.
Location
8.6
Location is close to Nuwara Eliya Main Town but not ideal for comfort.
Room Quality
6.56
Room quality was acceptable but issues included uncomfortable bed and unprepared room.
Amenities
7.59
Adequate facilities but basic options available.
Value for Money
5.55
Not worth the money given the overall experience.
Food and Beverage
7.6
Food was limited and only catered well for Indian guests.
Overall Experience
7.57
Mixed experiences; a blend of good service but disappointing room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:32

Property Description

Mountain Views and Modern Comforts
The Queensburry Hotel in Nuwara Eliya combines stunning mountain views with modern amenities. Each room features a flat screen TV, a cozy seating area, and a private bathroom with a refreshing shower.

Convenient Services
Guests can take advantage of free WiFi, a 24-hour front desk, and options for bike and car hire. The hotel's restaurant offers delicious meals for a satisfying dining experience.

Explore the Surroundings
Located near Gregory Lake and Hakgala Botanical Garden, and a short distance from Horton Plains, The Queensburry Hotel is the perfect base for exploring the natural beauty of Nuwara Eliya.

Experience comfort and convenience at The Queensburry Hotel. Book your stay now for a memorable getaway.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.2
Based on 314 reviews
Cleanliness: 5.6
Service: 8.56
Location: 8.6
Room Quality: 6.56
Amenities: 7.59
Value for Money: 5.55
Food and Beverage: 7.6
Overall Experience: 7.57
R
Rodolfo • solo_traveller • es
4
Si puedes dormir en la calle, no vayas
Pros:

Solo la amabilidad del personal

Cons:

Hotel viejo y nada cuidado. Sucio y mal mantenido, daba grima meterse en la cama. Desaconsejable en todos los aspectos. Caro aunque fuera gratis

2026-09-16 • via Nuitee
G
Giorgio • family_with_children • it
8
Pros:

Tutto bene

2026-09-03 • via Nuitee
8
8405 • solo_traveller • lk
8
2026-09-01 • via Nuitee
V
vani • family_with_children • lk
3
Overall we loved the staff
Pros:

Staff were nice and helpful

Cons:

Water supply problems
Commode had rusty stains
Washroom accessories were very stale

2026-09-01 • via Nuitee
8
8405 • solo_traveller • lk
8
Cons:

Hot water shower not working well

2026-09-01 • via Nuitee
M
mohamed thowfeek • family_with_children • lk
8
Pros:

Breakfast Limited, but very good delicious

2026-08-30 • via Nuitee
B
B. M. Jaliya tennakoon • family_with_children • lk
8
Pros:

Breakfast is in good condition. Location also fine.

Cons:

Nothing.

2026-08-29 • via Nuitee
M
Moh’d Shifan • extended_group • lk
8
2026-08-27 • via Nuitee
T
Thilanka • family_with_children • lk
8
Had a pleasant stay at Queensbury Hotel, Nuwara Eliya. 🏨🌿 The central location was very convenient
Pros:

Had a pleasant stay at Queensbury Hotel, Nuwara Eliya. 🏨🌿 The central location was very convenient, and the staff were friendly and helpful. Overall, a comfortable stay and good value for a visit to the beautiful hill country! 😊⛰️

2026-08-27 • via Nuitee
K
Kothari • solo_traveller • ae
8
Pros:

Staff was kind. Sadu Prasad was very helpful.

2026-08-25 • via Nuitee
V
Vladimír • couple • sk
10
Pros:

Very good rooms.

Cons:

We enjoyed

2026-08-24 • via Nuitee
M
Mahmood • family_with_children • cy
8
Pros:

Good location. Good value for money. Staff was good

Cons:

Our door was difficult to close. 😊

2026-08-23 • via Nuitee
B
Bud • solo_traveller • lk
10
Pros:

The place is close perimeter of the heart of Nuwara Eliya town.

2026-08-16 • via Nuitee
S
Sasanka • couple • lk
10
2026-08-02 • via Nuitee
S
Shanaka • solo_traveller • lk
8
2026-07-25 • via Nuitee
R
ruwan • solo_traveller • lk
10
2026-07-25 • via Nuitee
H
Himali • solo_traveller • au
1
Cons:

Old hotel, everything is outdated. Smelly rooms. Not recommended to anyone.

2026-07-23 • via Nuitee
D
Degiri • family_with_children • us
10
Friendly staff
Pros:

The staff was very nice. Shakira and the housekeeping team was very helpful. Very nice breakfast and convenient location.

2026-07-23 • via Nuitee
S
Sampath • solo_traveller • lk
4
2026-07-22 • via Nuitee
D
Dinal • couple • lk
8
2026-07-20 • via Nuitee