Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Luggage storage
Bar
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Room quality could be improved
Cleanliness in need of refreshing

Categories

Cleanliness
7.33
The staircases and room needed refreshing; some mentioned it was clean enough.
Service
8.8
Staff were very helpful and friendly.
Location
8.84
Great location for Kew Gardens and easy access to the tube.
Room Quality
7.29
Rooms were described as a little dated and needing a refresh.
Amenities
7.82
Facilities were noted as good, but some amenities like Wi-Fi access could be improved.
Value for Money
7.78
Offers good value for the location despite high bar prices.
Food and Beverage
7.83
Good breakfast and nice food at the pub.
Overall Experience
8.3
Overall pleasant stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:34

Property Description

Boutique-style Rooms
Experience stylish decor, en suite bathrooms, Nespresso coffee maker, iPod docking station, and flat-screen TVs in every room for your comfort.

Gastro-pub and Restaurant
Indulge in modern, international cuisine at our restaurant with a menu that evolves with seasonal ingredients. Enjoy a wide selection of wines, beers, and spirits at the bar while being entertained with live music and events.

Prime Location
Located just steps away from Kew Gardens and a short walk from the Tube Station, explore the beauty of south-west London with ease. Don't miss out on nearby attractions like Richmond-upon-Thames and Wimbledon.

Book now to enjoy a memorable stay at The Kew Gardens Hotel.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Location

Guest Reviews

8
Based on 2319 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.3
B
Brenda • couple • au
8
Lee Gardens Hotel has a great atmosphere
Pros:

Good location. Friendly helpful staff

Cons:

Stairs to room. Getting luggage upstairs.

2026-09-19 • via Nuitee
T
Thomas • couple • gb
1
Absolutely terrible
Pros:

Nothing

Cons:

Room was dirty
Bathroom dirty
In need of decoration
Furniture worn and old some broken furniture
Bed very uncomfortable
Scaffolding outside window
Failed nonfunctional plumbing

2026-09-19 • via Nuitee
L
lisa • solo_traveller • gb
8
2026-09-18 • via Nuitee
Y
Yunfei • solo_traveller • cn
8
2026-09-18 • via Nuitee
A
Alejandra • solo_traveller • gb
8
2026-09-18 • via Nuitee
L
lynn • solo_traveller • nz
7
2026-09-17 • via Nuitee
S
Samantha • solo_traveller • gb
5
2026-09-17 • via Nuitee
P
Peter • couple • gb
8
2026-09-15 • via Nuitee
S
SBS • solo_traveller • se
9
Pros:

Ett trevligt värdshus, pub med trevligt renoverade rum "upstairs". Valde detta pga närheten till Kew Gardens. Nära tågstationen också. Rekommenderar varmt.

2026-09-15 • via Nuitee
K
Kevin • couple • gb
7
2026-09-14 • via Nuitee
L
Ludovica • couple • gb
4
The stay was barely passable and paying almost £200 felt like a rip off
Pros:

Location

Cons:

Cleanliness, soundproofing, services

2026-09-14 • via Nuitee
J
Jill • couple • gb
8
2026-09-13 • via Nuitee
E
Eric • solo_traveller • gb
5
Unfortunately to be avoided
Pros:

The bed is comfortable and the shower is good enough - perfect place for a bed and a shower.
Hotel at walking distance from tube station.

Cons:

Staff are nowhere to be seen at check-in and check-out.
Hotel is right under the Heathrow Airport landing path, so a plane every minute from 5:50am and this is none stop - no window sound proof.
Curtains hardly shut the windows.

2026-09-13 • via Nuitee
J
Jill • solo_traveller • gb
7
2026-09-13 • via Nuitee
W
William • couple • gb
8
A good stay and would come back in the future.
Pros:

Hotel was in an ideal location for our visit. The hotel was slightly tired, but in keeping of the age of the building. It was very clean and tidy. The restaurant menu at first glance looked limited, however the food we had was very good. The staff were very friendly and helpful. We would book this hotel again.

Cons:

There was nothing that we didn’t like.

2026-09-09 • via Nuitee
P
Paula • couple • gb
9
Excellent accommodation and food
Pros:

Wasn’t get into London, very close to the tube. Lovely bar, friendly staff and good atmosphere. Food excellent, plenty of choice. Would stay again

2026-09-08 • via Nuitee
T
Torfinn • solo_traveller • no
7
Fint opphold i botanikerens eldorado
Pros:

Beliggenheten var fantastisk i forhold til Kew garde og bydelen Kew.

Cons:

Rommet var litt trangt, og det var et par ting som burde vært ordnet. Ei lampe og en krok på badet.

2026-09-08 • via Nuitee
A
Adrian • couple • gb
6
Hotel staff helpful and friendly. Food good. Rooms bit tired and needed a repaint but adequate for a one night stay.
Pros:

Close to Kew Gardens and railway links

Cons:

Under flight path for Heathrow.

2026-09-08 • via Nuitee
C
Ceri • couple • gb
6
Pros:

Good location. Nice pub.

Cons:

Too hot! No air con and window was hard to open.

2026-09-07 • via Nuitee
M
María Ignacia • family_with_children • cl
10
Hotel comodo
Pros:

El personal muy amable, el hotel es pequeño pero realmente acogedor. Volveré

Cons:

todo me gusto

2026-09-07 • via Nuitee