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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Board games/puzzles
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Concierge service
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Kid meals
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Snack bar
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Lockers
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Indoor pool
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Steam room
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Fitness/spa locker rooms
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Personal trainer
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
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Bike tours
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Happy hour
Review Highlights
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Property Description
Luxurious Amenities and Services
Indulge in the ultimate relaxation experience at Bristol Harbour Hotel with access to the award-winning restaurant, bar, and free WiFi. Unwind in the en suite rooms equipped with Monsoon showers, plush bathrobes, and complimentary gin and sherry decanters.
Exquisite Dining and Social Spaces
Savor delectable seasonal dishes made from locally sourced ingredients at the Harbour Kitchen or enjoy a delightful afternoon tea at The Gold Bar.
Harbour Spa Retreat
Pamper yourself at the Harbour Spa with a range of treatments, indoor pool, hydrotherapy pool, steam room, and sauna. Book directly with the spa for a rejuvenating experience.
Experience luxury and convenience in the heart of Bristol. Book your stay at Bristol Harbour Hotel for an unforgettable getaway.
When booking more than 5 rooms, a non-refundable deposit is required at the time of booking. The deposit requested is 50% of the total stay, the balance payment is required 28 days prior to arrival.
Please note that use of the spa will incur an additional charge of GBP 10 per person per hour. Please contact the property in advance to arrange this.
All room rates, which include a breakfast, will be a continental breakfast.
Children under the age of 18 are not permitted to use the spa facilities.
A deposit may be required at the property.
Location
Guest Reviews
Location and historical building are the only two positive things.
The staff was very formal and cold, doing all correctly as per instructions but without a tiny bit of additional effort. Offered me a charge of £15 for 1 hour later check out - are you serious? Their so much advertised bar in a former cabinet of a bank manager is open… only two days a week. Finally this is by far the only hotel of over 60 countries I’ve travelled for the past 25 years where you have to pay in addition for an in-house (!) spa, swimming pool and the gym of the hotel - and all that for over 300 quid a night.
The noise. We had to leave and have demanded our money back. There was a disco in the hotel playing music that was so loud we were unable to sleep. The music was due to continue until midnight.
Bed was comfy. Shower good
Clean
Felt claustrophobic in a room with no windows
Noise was terrible
I see old have enjoyed coffee facilities on room and although not expensive. I think the gym could have been included on the room rate.
All
Breakfast buffet was to much expensive for what was offered.
The room and decor was stunning and beds were very comfortable.
We were disappointed with our stay, particularly given the standard we would expect from a hotel of this level.
The air conditioning in our room was extremely noisy, so at around 11:30pm we contacted reception. A gentleman came up to the room and agreed that the noise was excessive, which was particularly frustrating given how warm it was outside and that we needed the air conditioning to be able to sleep comfortably. He provided us with earplugs to help with the noise and said he would request a late checkout for us the following morning. We were told that somebody would contact us in the morning to confirm whether a complimentary late checkout could be arranged due to the disruption.
Unfortunately, nobody contacted us. We waited until 11am, and as we still hadn't heard anything, we decided to pack our belongings and check out. When we mentioned this at reception, the lady told us that she had in fact been intending to call us to let us know that we could have a late checkout. However, by this point it was too late, as we had already waited until 11am and had packed up ready to leave.
To make matters worse, there were also large fans or extraction units outside our room, presumably serving the kitchen, which started up at around 5:30am and woke us again.
Overall, the lack of sleep significantly affected our stay. We appreciate that occasional issues can arise, but what was particularly disappointing was that the hotel acknowledged the problem at the time, promised to follow up with us in the morning, and then failed to do so. For a hotel of this standard, we would have expected the issue to have been handled much more proactively and with better communication.
The hotel was very clean and our room was spacious and comfortable. Excellent location to explore Bristol.
Spa
Lifts and noisy
Beautiful, interesting and lovely spa
Windows do not open and air con was a little warm
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