Rum Resort Phu Quoc

Hotels
139 Tran Hung Dao , Phu Quoc , VN

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Internet access
Housekeeping on request
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good amenities
Clean pool
Cons:
Cleanliness issues
Service cancellation problems
Maintenance needed
Poor breakfast quality

Categories

Cleanliness
3.75
Lack of cleanliness noted in multiple reviews, with specific mention of unclean bathrooms and insufficient linen changes.
Service
7.75
Generally described as friendly and helpful, although a negative experience related to cancellation was mentioned.
Location
8.25
Multiple reviews praised the central yet quiet location of the hotel.
Room Quality
5.75
Some complaints about maintenance issues were mentioned, balanced against positive descriptions of certain accommodations.
Amenities
6.75
Amenities are generally well-received, particularly a great swimming pool, although some described a lack of basic items.
Value for Money
5.25
Value perception diminished due to negative experiences and pricing discrepancies.
Food and Beverage
4.75
Breakfast and dining options received criticism, specifically for lack of quality.
Overall Experience
5.75
Overall sentiment is mixed, with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 08:59

Property Description

Luxurious Accommodation
Rum Resort in Duong Dong offers modern rooms with garden views, flat-screen TVs, and solar-heated showers. Enjoy complimentary WiFi and free toiletries during your stay.

Convenient Location
Situated just 2 km from Fish Sauce Factory, our resort is adjacent to the vibrant night market and supermarket. Explore the city with ease and indulge in local delicacies steps away from your room.

Exceptional Services
Relax at the sun terrace, book day trips at the tour desk, or rent a bike to discover the surroundings. With a 24-hour front desk, daily housekeeping, and additional services like airport transfers, we ensure a seamless and memorable experience for our guests.

Book your stay at Rum Resort for a delightful and unforgettable vacation experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PQC

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 200,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 3.75
Service: 7.75
Location: 8.25
Room Quality: 5.75
Amenities: 6.75
Value for Money: 5.25
Food and Beverage: 4.75
Overall Experience: 5.75
C
Cornelis Johannes • extended_group • nl
5
Vreselijk
Pros:

Niets, zeer matig, en duur voor de geleverde kwaliteit

Cons:

Was een soort Russische enclave, kwaliteit kamers matig, geen waterdruk, toilet kapot etc

2026-04-06 • via Nuitee
E
Edivan • family_with_children • ch
1
Objet : Annulation de réservation - Expérience décevante au Rum Resort Bonjour, Je suis extrêmement déçu de mon expéri
2026-03-09 • via Nuitee
V
victor • family_with_children • be
1
Pros:

//

Cons:

No reply, I lost 80 USD because they can't provide an invoice

2026-03-09 • via Nuitee
Лесной • couple • ru
8
Pros:

Отель на 1-2 дня.

2026-03-07 • via Nuitee
O
Oanh • couple • vn
10
Pros:

Reasonable prices, comfortable space, and a hotel located right in the city center, near the international airport and ferry terminal, next to Kingkong Mart supermarket, making it very convenient for dining, entertainment, and shopping. The staff are friendly and attentive, always ready to help if you encounter any difficulties. Rooms are cleaned daily, breakfast is served, there are many green plants and a clean, beautiful swimming pool that isn't too deep, suitable for both adults and children. What I liked most is that in the evening you can stroll around the hotel to shop, eat, and enjoy entertainment without worrying about traffic. You should try staying here! Excellent.

2026-03-02 • via Nuitee
J
Jinhyoung • family_with_children • kr
10
최고의 숙소
Pros:

푸꾸옥섬 남쪽과 북쪽 관광지를 연결해주는 가운데 위치하고 공항에서 가까워서 아주좋았습니다! 주변에 킹콩마트와 다양한한 음식점들이 있었어요! 숙소도 깔끔하고 수영장에서 잠시 쉬면서 시간을 보내도 좋아요!

Cons:

하루만 예약해서 긴 시간을 머물지 못해서 아쉬웠다 다음 푸꾸옥숙박을 한다면 더 긴 시간을 머물고 싶다!

2026-02-28 • via Nuitee
T
Tine • family_with_children • dk
3
Pros:

Ikke særligt meget

Cons:

Værelset levede ikke op til beskrivelsen. Det lå ved siden af en karaoke bar med larm til kl 1 om natten, morgenmaden var ikke noget at prale af og der var om eftermiddagen ingen eller kun kogende vand i bruseren. Sidstnævnte blev ikke lavet ved påtale. Alt for dyrt i forhold til hvad man fik.

2026-02-25 • via Nuitee
C
Chit su • couple • gb
2
2026-02-22 • via Nuitee
B
Badariah • solo_traveller • gb
10
Fabulous thank you
Pros:

Near to everything but still away from the bustle nice and quite lovely pool
Had a lovely stay here
The receptionist Duyen was very welcoming,helpful and considerate to all our needs
All the staff here where friendly always smiling happy to help

Cons:

Nothing loved everything

2026-02-11 • via Nuitee
G
Gogi • extended_group • si
6
Pros:

The place is really nice

Cons:

I booked bungalow but they did not have it anymore. I got a normal room but no apologies or get some money back or something

2026-02-10 • via Nuitee
F
FantasticMB • family_with_children • si
7
generally good with some drawbacks
Pros:

very good location. nice apartments with access to a nice pool. a big minus is the staff. first they promise to clean the rooms, then nothing of that. even when you come to warn them after three days and ask them to at least clean the trash and give you fresh towels, nothing happens, although they promise you. after 4 days the room was finally cleaned. another problem is that there is a person working at the bar by the pool who does not understand English. otherwise really nice apartments, good location and it's a shame to lose plus points because of the staff. still recommend

Cons:

staff. very lazy. at the pool bar they don't know English

2026-02-09 • via Nuitee
D
Daniel • family_with_children • gb
1
Be careful
Pros:

Nothing

Cons:

The hotel accepted the booking and then on the day said they didn't have availability.

2026-02-09 • via Nuitee
P
Pennetzdorfer • solo_traveller • at
4
Schöne ☀️Ferieninsel …Unterkunft und Ort genau wählen! 😉☀️👍
Pros:

Zentrale und doch ruhige Lage im Zentrum!

Cons:

Aus meinem Versehen 1 Tag zu spät angereist …daher verlor (jedoch ohne Stornokosten) die Buchung bis 26.1. zum gebuchten Preis ihre Gültigkeit!?! Zahlte für 14 Tage cash dieselbe Summe!?! Und habe nach diesen 2 Wochen in ein schönes herrliches Bungalowdomizil gewechselt! 👍☀️

2026-01-31 • via Nuitee
A
Arturo Febrero • family_with_children • pl
10
Pros:

Bardzo pomocna i przyjazna obsługa. Super miejsce do odpoczynku.

2026-01-31 • via Nuitee
S
SEONGSIK • extended_group • kr
8
2026-01-30 • via Nuitee
B
Barna • solo_traveller • hu
8
2026-01-29 • via Nuitee
K
Kathlyn • couple • fr
10
2026-01-29 • via Nuitee
G
gerard • family_with_children • fr
6
Pros:

Proximité du centre

Cons:

Salle de bains et petit déjeuner.

2026-01-29 • via Nuitee
D
Daniel • family_with_children • de
1
Pros:

Reservation was cancelled from the hotel 30 minutes before my check-in. I had to stop the taxi and look for an alternative, everything was sold out cost me a lot of time, nerves and extra money.

2026-01-29 • via Nuitee
K
Karin • extended_group • se
7
2026-01-28 • via Nuitee