Swiss-Belsuites Victoria Park Auckland

Hotels
8.3 (1608 reviews)
Victoria Street 206 Western Auckland , Auckland , NZ

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Professional staff
Cons:
Cleanliness issues
Limited amenities
Subpar food options

Categories

Cleanliness
7.76
Multiple complaints about cleanliness issues in rooms.
Service
9.23
Generally praised as professional and helpful.
Location
9.27
Consistently praised as great and close to attractions.
Room Quality
8.72
Spacious rooms with good quality and comfort.
Amenities
7.75
Amenities were limited and certain facilities were lacking.
Value for Money
7.71
Concerns raised about cleanliness not matching costs.
Food and Beverage
7.26
Breakfast and dining options were below expectations.
Overall Experience
8.73
Strong location and service overshadowed some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:28

Property Description

Luxurious Suites with Fully Equipped Kitchen

Swiss-Belsuites Victoria Park Auckland offers 40 luxury suites starting from 52 square meters, providing a stylish and spacious retreat for guests. Each suite features a fully equipped kitchen, ideal for guests looking for a convenient and comfortable stay.

Exceptional Comfort and Convenience

The suite interiors are designed to offer natural spaciousness and exceptional standards of comfort and style. With air-conditioning, a lounge area with a flat-screen TV, and satellite channels, guests can relax and unwind in a cozy environment tailored to meet their needs.

Premium Amenities and Services

Enjoy free premium unlimited WiFi and the convenience of a 24-hour front desk at your disposal. Additionally, guests have the option to access the off-site fitness centre for a small additional charge, ensuring a well-rounded and enjoyable stay experience.

Experience luxury and convenience at Swiss-Belsuites Victoria Park Auckland - book your stay now for an unforgettable Auckland experience.

Important information:

Please note that there is a 3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 4% charge when you pay with an American Express or JCB credit card. When booking more than 4 rooms, additional policies and supplements may apply.
Kids Definition.Defined as 12 and under. 12 years and 364 days is 12 and under. 13 years and 1 day is an adult.
Kids Stay Free. Kids stay free in existing bedding. There is no charge for any child 12 and under using existing bedding and linen. if anyone needs extra bedding ie a rollaway, we charge for it. It doesnt matter if they are 12 or 50 years old, extra bedding is charged, the policy is 12 and under using existing bedding is free.

Kids eat free. Kids eat free with a paying adult. One adult means one child eats free. Any other child is charged at the child menu rate or if no childrens menu then a la carte rate. Children who eat free must order off a childs menu (so you need a childs menu to have this in place. Buffet breakfast kids eat off the buffet same as adults).
Pet Policy. $150 per stay, maximum weight of pets is 20 kilograms. Its standardized to $150 a pet per stay. Maximum 2 pets per stay, charge is $150 a pet. Standardized across our hotels because thats a brand.
$100 room cleaning deposit per stay. All cash/credit card stays are charged on arrival preauthorisation for their accommodations plus $100 per stay cleaning/mini-bar fee. The $100 is refunded at the end of the stay if not required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

8.3
Based on 1608 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 7.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
A
Alan • family_with_children • au
7
Spectacular city views
Pros:

Great studio with a fabulous city view, staff excellent, friendly and helpful

Cons:

Room 601 -Nasty stain on the carpet, side light broken, no apps available on the television so poor entertainment.The Fan in the bathroom is not working so the back of the bathroom door is starting to suffer from moisture.

2026-10-16 • via Nuitee
C
Colleen • couple • au
9
Great short stay accommodation
Pros:

Very comfortable, self contained accommodation. Great location and beautiful window outlook. Staff very helpful and friendly

Cons:

Parking was a little pricey

2026-10-14 • via Nuitee
B
Buck • family_with_children • nz
9
Country meets city
Pros:

Great location.
Beautiful sweeping views of the city.
Everything you could want was in our apartment, nice and roomy, could stay easily for a week.

Cons:

The breakfast was not appetizing and having it in the foyer was uncomfortable.
Beds not very comfortable.

2026-10-13 • via Nuitee
P
Petra • couple • de
9
Sehr guter Ausgangspunkt, um die Stadt zu erkunden.
Pros:

Lage,Ausstattung, Personal, Waschmaschine und Trockner im Apartment

Cons:

Das Frühstück hat nur eine eng begrenzte Auswahl.

2026-10-11 • via Nuitee
G
George • family_with_children • nz
9
2026-10-09 • via Nuitee
V
Vika • solo_traveller • nz
7
It was good but could've been better
Pros:

It had a good city view and the balcony was very cute

Cons:

I had to drive all the way to level 5 for parking. But the elevator was good way to go faster to our room.
Also TV didn't work, I wish it could already have access to YouTube etc but we had to connect to wifi to get in but only worked once and TV stayed off
And bond money was $200.. and ended up getting only $86 back?? when there was no mess and everything was clean. And that $200 seperate from the hotel payment is annoying

2026-10-08 • via Nuitee
S
Samara • couple • au
8
2026-10-08 • via Nuitee
M
Mortensen • couple • au
8
Good value for cbd hotel. We appreciated an upgrade. Friendly staff.
Pros:

Location - easy walk to waterfront

2026-09-19 • via Nuitee
J
Jessica • extended_group • nz
10
Amazing - will be back soon
Pros:

Friendly staff, convenience.

Cons:

The bond was a bit over the top.

2026-09-19 • via Nuitee
K
Kris • solo_traveller • nz
9
Pros:

Great location. Great rooms.

2026-09-15 • via Nuitee
K
Keni • couple • nz
9
2026-09-12 • via Nuitee
S
Scotty • couple • nz
10
2026-09-09 • via Nuitee
S
Scotty • family_with_children • nz
10
2026-09-09 • via Nuitee
L
Luafalealii • couple • nz
10
2026-09-03 • via Nuitee
G
Gregory • couple • nz
10
2026-09-03 • via Nuitee
T
Tarani • couple • nz
1
Won't book here again
Pros:

The space of the room was good, size was perfect. Our dog had a good sleep

Cons:

Extra cost need to be stated clearly on the booking.com page BEFORE you book. Not in hidden drop boxes, wasn't very happy with payment for bond was told it would be refunded at check out only to check out and than told 10-14 business days. Make sure to read everything before booking.

2026-09-02 • via Nuitee
D
Deborah • couple • gb
10
Excellent place to stay and staff are very helpful
Pros:

Staff and the size of the suite.

2026-09-02 • via Nuitee
H
Harris Ver • family_with_children • nz
10
2026-09-02 • via Nuitee
A
aditya khurana • solo_traveller • in
10
Pros:

A thoroughly pleasant experience. The property is well-maintained, but what truly stood out was the exceptional customer service. In particular, Raghu, the manager at reception, provided exemplary hospitality. His attentiveness, professionalism, and courteous attitude made a huge positive impression on our stay. Thank you, Raghu, and the team!

Cons:

The breakfast options provided were good and enjoyable overall. One area that could make the offering even better would be to include more protein-rich options, providing greater variety and a more balanced breakfast.

2026-08-29 • via Nuitee
S
Sam • couple • nz
7
2026-08-28 • via Nuitee