Montcalm Royal London House, London City

Hotels
London Premier
9.6 (11554 reviews)
22-25 Finsbury Square, City , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Beautiful hotel
Fantastic amenities
Cons:
Cleanliness issues
Relocated without consultation
Loud music disturbances

Categories

Cleanliness
8.59
The bathroom was not clean and they didn't clean it properly even the next day.
Service
10
Fantastic service from Dhwani and Myroslava; staff were helpful and attentive.
Location
10
Great location mentioned in multiple reviews, quiet area.
Room Quality
9.06
Rooms were spacious and comfortable, but some issues with cleanliness noted.
Amenities
10
Rooftop terrace, spa, and rich breakfast were highlighted positively.
Value for Money
9.6
General sentiment seems to indicate value but there were complaints about pricing.
Food and Beverage
9.55
Breakfast was praised but issues with the bar service.
Overall Experience
10
Overall experience was great for most, except those with relocation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:29

Property Description

Luxurious Amenities and Rooftop Bar
Montcalm Royal London House offers an array of luxurious amenities seamlessly integrated throughout the property. Guests can enjoy the breathtaking views of the city from the rooftop bar, adding a touch of glamour to their stay.

Spa, Fitness Centre, and On-Site Brewery
Indulge in relaxation at the spa, keep up with your fitness routine at the fitness centre, and savor unique brews at the on-site brewery. Whether guests seek wellness or entertainment, this hotel has it all.

Central Location and Convenient Access
Located in the bustling heart of London, adjacent to Finsbury Square Garden and a short stroll from Liverpool Street, Montcalm Royal London House provides easy access to major attractions. With public transport nearby, exploring the city is a breeze.

Experience luxury and convenience at Montcalm Royal London House. Book now for an unforgettable stay in London!

Important information:

Children access timings are between 07:00 to 09:00 and 15:00 to 17:00 this must be reserved in advance.

The minimum age for a spa treatment or to access the gym is 16 years.

Unlimited access to our Wellness facilities which includes the gym, sauna, steam room, swimming pool, Jacuzzi, spa treatments.

For nonrefundable bookings, guests are required to present the same card that was used to make the reservation on check-in.

Guests are required to show a photo identification and credit card upon check-in.

Please note that a physical credit or debit card must be presented upon arrival for verification and payment purposes. We are unable to accept Apple Pay, Google Pay, or other contactless payment methods at check-in or check-out. Kindly be advised that our hotels operate on a cashless policy, and all transactions must be settled using a valid physical card.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit in case of any incidentals, GBP 50 per night up to GBP 250 total is required on arrival. This will be collected by credit or debit card and will be released back to you.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

9.6
Based on 11554 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.06
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.55
Overall Experience: 10
H
Harrison couple gb
8
Very pleasant comfortable hotel, that I would visit again.
Pros:

Good location, good friendly reception people including front door men.Spa facilities were good. Comfortable bed, quiet nights sleep. Breakfast was excellent with nice outside dinning area.

Cons:

Despite an upgraded room, it was still smaller than expected.

2026-07-25 via Nuitee
S
Simon couple gb
9
I great place to stay in the city!
Pros:

Very comfortable room and very clean. Staff were all friendly and professional. Great position, close to the city.

Cons:

Nothing

2026-07-25 via Nuitee
L
Lesley couple gb
8
Comfortable hotel with helpful staff in an excellent central location.
Pros:

Excellent central location on a quiet green area, Finsbury Square. Staff were helpful and friendly.

Cons:

1. hotel insisted on taking £150 deposit from my credit card, even though I had paid in full when I booked and I told them I did not want to sign any extras to the room but would pay as needed. This amount then takes up to 2 weeks to be refunded to the credit card. It is an unnecessary inconvenience for guests, with no clear justification from the hotel as to why they do it.
2. the room was comfortable except for one very poor design feature - the wardrobe/cupboard, with outward opening doors is situated in the narrow passage which leads to the exit door and has access to the bathroom. Each time one of us used the cupboard (frequently for clothes, tea, fridge etc.) the exit passage and access to the bathroom was completely blocked. Unnecessary inconvenience for guests. Clearly moving the cupboard is not practical unless the rooms are reconfigured but one solution is to put sliding doors instead of outward opening doors.

2026-07-24 via Nuitee
D
deborah couple gb
8
Pros:

The room was immaculate and recently refurbished. Lovely staff, and the rooftop bar is stunning. Great pool and gym too.

Cons:

Nothing really, it delivered!!! My brother stayed here last year and was equally impressed.

2026-07-24 via Nuitee
S
Steven couple gb
10
Staff were top notch and the hotel itself is beautiful
Pros:

The room and the staff were amazing so helpful and friendly it’s a good location with a beautiful view from the rooftop terrace

2026-07-24 via Nuitee
U
Ufoeze solo_traveller gb
9
2026-07-23 via Nuitee
L
Laura couple gb
9
2026-07-23 via Nuitee
J
Jasmin Ahmed couple dk
10
2026-07-23 via Nuitee
R
Rachael extended_group gb
10
Pros:

Stunning property!
Great location.
Beautifully clean rooms.
Great breakfast and lovely spa.
But if you want to use the roof top bar, you must book, which were not told about and couldn’t go on our 1st night.

Cons:

Rooms weren’t ready until after 4:30pm

2026-07-23 via Nuitee
J
Joanne couple gb
8
2026-07-22 via Nuitee
A
Alexandre couple gb
10
2026-07-22 via Nuitee
L
Lekan solo_traveller gb
9
great facility always my choice
Pros:

yes

Cons:

the lift wasn't working

2026-07-21 via Nuitee
D
Diogo couple gb
10
2026-07-20 via Nuitee
S
Simone solo_traveller gb
8
Pros:

Customer service, and food

Cons:

Room not modern

2026-07-20 via Nuitee
R
Rob Jones family_with_children gb
3
A series of poor errors. No communication between bar and reception.
Pros:

Breakfast was very good.

Cons:

Having previously confirmed we wanted a double and a twin room a week prior to arriving as booked, we arrived 11AM and given a room that was made up as a double with a bathroom for disabled people. We went out to a wedding having confirmed the arrangements at the reception desk. Returning about 10PM the other room, the twin room was in fact made as a double bed. So, at this late hour, my wife and I had to move our luggage to this double room which left us with no twin room. This meant our two adult children had no room and by which time 11PM we were all very tired. Initially we were told there was no twin room but one was eventually found. The reception desk had also informed us that the roof top bar was open until 12AM so we came back from the wedding specifically to have a drink but in fact the bar was closed. Then the next afternoon I went to have a drink at the roof top bar and despite their being empty seats was told there was no availability outside. There was a private function that accounted for half the empty seats but not the remaining ones. Additionally, I came to use the gym to be told it was closed and the hotel had one which i could go to 10 minutes away! The manager did their best to apologise and most staff were friendly but it was an awful experience.

2026-07-20 via Nuitee
J
Jacqueline solo_traveller ie
10
2026-07-20 via Nuitee
G
Gill couple gb
9
Lovely!
Pros:

Lovely breakfast, very comfortable room, great roof top bar.

Cons:

Roof top bar service a bit lacking. Tables needed clearing and had to ask a couple of times before we got served.

2026-07-20 via Nuitee
R
Rob couple gb
10
2026-07-20 via Nuitee
L
Lisa solo_traveller gb
9
Pros:

Great location, friendly staff a lovely hotel.

2026-07-19 via Nuitee
K
Kaniya couple ir
10
Pros:

I stayed at this hotel for one night with my friend to celebrate my birthday, and we absolutely loved every moment of our stay.

From the reception team to the rooftop and restaurant staff, everyone was incredibly polite, friendly, kind, and helpful. They made us feel so welcome from the moment we arrived.

I booked this hotel to enjoy my birthday with drinks on the rooftop and brunch in the restaurant, and it exceeded all my expectations. The biggest surprise was opening the door to my room and seeing the beautiful birthday decoration. I wasn’t expecting it at all, and it truly made my day. A very special thank you to Iman for arranging the wonderful birthday decoration in my room, it made my celebration even more memorable.

A special thank you also to Giulio, who managed to find us a table on the rooftop with a beautiful view for taking birthday photos, even though all the tables were fully booked. We really appreciated the extra effort he made for us.

The breakfast was delicious, and we also had dinner on the rooftop, where there was a DJ creating a fantastic atmosphere. We had such an amazing time.

The location is another huge advantage. It’s only about a 10-minute walk from Liverpool Street Station, the bus stop is right outside the hotel, and many famous attractions are within around a 20-minute walk.

I honestly can’t say a single negative thing about this hotel. Everything was perfect, and I’m so grateful to all the staff for making my birthday so special. I will definitely come back and highly recommend this hotel to anyone looking for a memorable stay in London.

2026-07-19 via Nuitee