Best Western Plus Hotel Montreal

Hotels
Best Western Plus
8.2 (4352 reviews)
161 Rue Sainte-Catherine E , Montréal , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noise issues
Limited breakfast options
Cleanliness concerns

Categories

Cleanliness
7.51
Several reviews mentioned cleanliness positively, but issues such as hair in the shower were noted.
Service
8.98
Most reviews appreciated the friendly service from the staff, although some felt more warmth could have been shown.
Location
9.02
The hotel is in a prime location for exploring Montreal, which guests consistently praised.
Room Quality
7.97
Rooms were generally comfortable and spacious, with some complaints about noise and heating.
Amenities
8
Amenities such as free coffee and parking were highlighted, but the absence of breakfast was noted.
Value for Money
8.46
Guests felt they received good value for their stay considering the room quality and location.
Food and Beverage
7.51
Breakfast options were lacking and did not meet some guests' expectations.
Overall Experience
8.18
While there were some issues, guests generally left satisfied with their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Enjoy air-conditioned rooms with flat-screen TVs, coffee machines, and free toiletries. Valet parking and free WiFi make your stay hassle-free.

Prime Location
Situated in Quartier des Spectacles, we are steps away from Place des Arts and the Museum of Contemporary Art. With the airport just 16 km away, your travels are made easy.

Experience the perfect blend of luxury and convenience at Best Western Plus Hotel Montreal.

Important information:

A disability accessible room is available upon request and availability at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 30 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4352 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.18
M
Melissa family_with_children ca
9
Pros:

Super location, close to the quartier des spectacles and shoet walk to the quai. Motel is easy to access and the valet parking is a bonus!

2026-07-04 via Nuitee
R
Rosa couple ch
8
Bien situé tres propre
Pros:

Près du centre-ville

2026-07-04 via Nuitee
K
Klaus solo_traveller ch
7
Pros:

Lage war sehr gut vor allem bzgl. dem Jazzfestival

Cons:

Das Frühstück entspricht nicht meinen Erwartungen.

2026-07-04 via Nuitee
B
Babak solo_traveller ca
1
Cons:

Very disappointing stay. I would not recommend this hotel.
The air conditioning wasn't working in the lobby, and it wasn't working in our room either. After calling the front desk three times, we were finally moved to another room.
Unfortunately, the room, hallway, and bathroom were not clean, and there was a strong damp, musty carpet smell throughout the hotel. The overall condition of the hotel did not match my expectations for a Best Western Plus.
The lack of cleanliness, poor maintenance, and the inconvenience of having to change rooms made this a very frustrating experience. I definitely would not stay here again.

2026-07-04 via Nuitee
A
Anna extended_group gb
6
Good location with parking
Pros:

Friendly helpful staff on check in. Valet parking was perfect for our needs. Comfortable bed with good shower. Drinks available in the lobby. Good location. Clean room.

Cons:

Everything was dark decor and a little run down however all clean and functional.

2026-07-04 via Nuitee
A
Anderson extended_group gb
10
2026-07-04 via Nuitee
U
Ulrich couple at
9
2026-07-03 via Nuitee
P
Peter couple us
7
Pros:

It’s ok

2026-07-02 via Nuitee
J
Jocelyne couple ca
8
Nous aimons cet hôtel
Pros:

L'accueil, l'emplacement et le hall d'entrée avec café

Cons:

Le pome de douche trop haut et la toilette trop basse

2026-07-02 via Nuitee
A
Annie couple ca
10
2026-07-02 via Nuitee
4
445vincep Couples Edmonton, Alberta
10
Great Stay!
Pros:

Our visit to this hotel was great. The room was comfortable, clean and very bright due to the floor to roof windows. No issues with anything in the room. Staff were helpful. Location is excellent, close to all the popular sites and activities with numerous restaurants close by.

2026-07-01 via Tripadvisor
M
Mark couple us
5
2026-07-01 via Nuitee
P
Peter solo_traveller de
7
Pros:

Die zentrale Lage.

Cons:

Der soziale Brennpunkt sieht man deutlich in den ganzen Nebenstraßen, wobei das Hotel nichts dafür kann! Viele Drogenabhängige.

2026-06-30 via Nuitee
V
Vanessa extended_group ec
9
2026-06-30 via Nuitee
A
Ariel extended_group ar
9
2026-06-29 via Nuitee
A
Anthony couple ca
6
Cons:

J’ai avisé le personnel que la température de la douche était extrêmement difficile à ajuster. Aussi, le tuyau de la douche téléphone fuyait de partout. Le personnel n’a pas eu l’air à prendre de notes ou intéressé à régler le problème.

2026-06-29 via Nuitee
A
Agshin solo_traveller ca
8
2026-06-28 via Nuitee
H
Henning solo_traveller de
4
Das Preisleistungsverhältnis war nicht ok
Pros:

Die gossen betten

Cons:

Die Lage. Im Umfeld waren sehr viele Obdachlose, die betteltet und Drogen konsumierten. Die frühstücksauswahl bestand auch Toast, Muffins und Ähnlichem „Fastfood“, was auch Pappgeschirr serviert wird.

2026-06-28 via Nuitee
B
Bernard solo_traveller fr
10
Pros:

Proximité centre ville et du vieux Montréal

2026-06-28 via Nuitee
P
Paola Inés couple it
8
2026-06-27 via Nuitee