Twangale Resort & Spa

Hotels
7.4 (67 reviews)
plot no.pp mukwa drive Eureka park,lilayi , Lusaka , ZM

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location and surroundings
Cons:
Poor service
No air conditioning
Low quality dinner
Noisy maintenance workers

Categories

Cleanliness
6.6
There were complaints about the maintenance workers creating noise while trying to sleep.
Service
8.6
General service was recognized as poor, but standard for this hotel tier.
Location
9.1
The location and surroundings were positively noted.
Room Quality
5.6
There was no air conditioning, which was unexpected and led to dissatisfaction.
Amenities
7.6
Inferred from the lack of air conditioning and overall standard.
Value for Money
8.1
Considering the service and amenities, it may not provide good value.
Food and Beverage
5.6
Dinner was not up to standard.
Overall Experience
8
Overall experience felt unsatisfactory due to multiple issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:20

Property Description

Outdoor Swimming Pool and Relaxing Garden
Twangale Park Hotel in Lusaka boasts an inviting outdoor swimming pool, perfect for a refreshing dip under the African sun. Surrounded by lush greenery, the hotel's garden and terrace offer a serene escape for guests looking to unwind and enjoy the peaceful ambiance.

Diverse Dining Options
Indulge in a culinary journey at Twangale Park Hotel with a restaurant that serves a variety of cuisines including African, American, and British dishes. For those with dietary preferences, a vegetarian menu is also available upon request, ensuring a satisfying dining experience for all guests.

Family-Friendly Amenities
Families staying at Twangale Park Hotel can take advantage of the children's playground, providing entertainment and fun for the little ones. With thoughtful amenities such as kitchenettes in some rooms and free WiFi throughout the property, the hotel caters to the needs of both adults and children alike.

Experience comfort, convenience, and relaxation at Twangale Park Hotel - your ideal choice in Lusaka.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.4
Based on 67 reviews
Cleanliness: 6.6
Service: 8.6
Location: 9.1
Room Quality: 5.6
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 5.6
Overall Experience: 8
J
Jose • extended_group • za
9
Great.
Pros:

All good. Thanks

Cons:

The lights outside the room were kept on all night which, with glass doors, was a bit bright for sleeping. They should really go off after a certain time or we should be afforded a curtain on the door.

2026-09-16 • via Nuitee
M
Muhammad Yaaseen • family_with_children • za
8
2026-09-03 • via Nuitee
M
Matauka • couple • zm
9
2026-08-31 • via Nuitee
C
Chisha • solo_traveller • zm
8
2026-07-10 • via Nuitee
M
Mannasseh • couple • zm
7
2026-07-06 • via Nuitee
K
KRESTAH • solo_traveller • zm
4
2026-06-29 • via Nuitee
C
Chasi • solo_traveller • zm
10
Pros:

Cleanness is top notch

Cons:

Nothing

2026-06-21 • via Nuitee
M
muchemwa • solo_traveller • zm
10
Pros:

Everything about the place

Cons:

Not answering thr reception phone

2026-06-16 • via Nuitee
S
Samuel • couple • zm
9
Pros:

The breakfast was excellent and enjoyed

2026-05-27 • via Nuitee
V
Vikwato Kamanga • solo_traveller • zm
8
2026-05-09 • via Nuitee
S
senzeni • couple • zm
9
Lovely and peaceful
Pros:

Clean room

2026-05-08 • via Nuitee
X
Xamuel • solo_traveller • zm
8
Pros:

The facility, stuff and break fast on point

Cons:

Less air ventilation in the rooms and the bed was making noise with any for of movement.

2026-04-22 • via Nuitee
M
Manda • solo_traveller • zm
8
Comfortable and clean environment
Pros:

The breakfast was fresh and facilities clean

Cons:

Nothing i can point to, everything was ok

2025-12-08 • via Nuitee
G
Gambura • solo_traveller • rw
1
Pros:

Nothing! Absolutely stupid payment system, they made us wait at their reception because they would not deduct funds from the card I put! They ask me to pay cash, asking me to make a bank transfer...such an inconvenient system when I booked via booking.com

2025-10-26 • via Nuitee
I
Ian • review category business travellers • za
3
Terrible
Pros:

The location and surroundings

Cons:

1. I expected an air conditioned room - NO AIR CONDITIONING, on reporting, there are tons of excuses and no action
2. Dinner was not up to standard
3. There were noisy maintenance workers working in the passage, painting when I am trying to sleep
4. Your service goes from bad to worse, i reported the dinner service, nothing has changed

2025-06-25 • via Nuitee
N
Nontokozo • family with young children • sz
9
I enjoyed it
Pros:

Lovely, clean, good value for money. Good food. Friendly staff

Cons:

Slow service.

2024-12-26 • via Nuitee
M
Mohamed • family with young children • za
7
Good
2024-12-22 • via Nuitee
N
Nicholas • review category business travellers • za
8
Very good
Pros:

Very luxurious and the staff very friendly

Cons:

No hot water

2024-12-19 • via Nuitee
C
Chewe • young couple • zm
8
Lovely stay. Would do it again
Pros:

Overall stay was lovely.
Got to go to the spa which was amazing.
The food portions were huge so we loved that.
Despite the power crisis they have really managed the place well

Cons:

Breakfast could be better but it was alright.

2024-12-09 • via Nuitee
I
Ian • review category business travellers • za
4
Not certain if I will ever return.
Pros:

First night food was fantastic!

Cons:

Second night, same meal, the food was disgusting! Initially, TV and telephone did not work, soap dispense in the shower was empty.

2024-12-08 • via Nuitee