Hyatt House Jersey City

Hotels
•
Hyatt House
8.4 (2996 reviews)
1 Exchange Place , Jersey City , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location (close to PATH/subway, great Manhattan views)
Friendly/helpful staff
Good breakfast with rooftop views
Clean rooms reported by many guests
Rooftop/terrace and coin laundry available
Cons:
Noisy rooms / thin walls, especially on lower floors
Uncomfortable sofa bed / second bed
Long wait times at check-in / elevator problems
Limited breakfast variety noted by some
Rooftop sometimes closed or reservation confusion
Occasional housekeeping inconsistencies
Perceived price-performance could be better

Categories

Cleanliness
8.2
Generally reported as clean in multiple reviews (mentions of 'clean' and 'room was clean'), but a few guests noted incomplete housekeeping and issues with worn sofa/couch that affected perceived cleanliness.
Service
8.6
Staff frequently praised (several mentions of helpful/front desk staff and specific staff called out by name), though there are isolated negative reports about long check-in queues and a front desk/manager language issue.
Location
9.3
Consistently highlighted as a major strength: excellent location by the PATH/subway, great viewpoint of Manhattan, convenient for exploring Manhattan—repeatedly described as 'top location'.
Room Quality
7.5
Mixed feedback: some rooms described as spacious and comfortable, but multiple complaints about noisy rooms, thin walls, uncomfortable sofa/second bed and 'tired' rooms.
Amenities
8.6
Amenities such as rooftop breakfast area, coin laundry and general hotel facilities were noted positively; however, there are occasional issues (elevators out of service, rooftop closed for events or reservation confusion).
Value for Money
7.6
Several guests felt the price did not fully match expectations (comments about breakfast offering vs. rate and price-performance concerns), lowering perceived value despite the strong location.
Food and Beverage
8.8
Breakfast is frequently praised (good breakfast, great views from breakfast area), though some guests wanted more variety and there were occasional reservation/availability issues for rooftop dining.
Overall Experience
8.6
Overall positive sentiment: many guests would stay again, citing location, staff and rooftop/breakfast as highlights, tempered by noise, occasional service delays and some room comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:05

Property Description

Convenient Location
Located in Jersey City's Exchange Place district, Hyatt House Jersey City offers easy access to NYC with the PATH train station and NY Waterway ferry just steps away.

Comfortable Suites
The residential-style suites feature full kitchens, a seating area, flat-screen TVs, and private bathrooms, providing guests with all the comforts of home.

Great Amenities
Guests can enjoy complimentary WiFi, a 24-hour front desk, a 24-hour Guest Market, and evening cocktails at the rooftop lounge, H Bar.

Book your stay at Hyatt House Jersey City for a convenient and comfortable experience just minutes away from popular NYC attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Location

Guest Reviews

8.4
Based on 2996 reviews
Cleanliness: 8.2
Service: 8.6
Location: 9.3
Room Quality: 7.5
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 8.8
Overall Experience: 8.6
H
Hamid • extended_group • us
6
Pros:

Everything averages

2026-08-29 • via Nuitee
K
Karolina • solo_traveller • pl
10
Polecam, super stosunek jakości do ceny
Pros:

Lokalizacja (1 min. od Path i 4 min. Path na Manhattan do WTC). Bezpieczna, spokojna, czysta okolica z ładnym widokiem na Manhattan. Widok podczas śniadania na ostatnim piętrze hotelu wart "milon dolarów" Śniadania mogą być. Pokój czysty, duży z aneksem kuchennym, łóżka wygodne. Miły personel.

Cons:

Wykładziny i krzesła na częściach wspólnych mogłyby być trochę czystsze.
Byliśmy w 4 hotelach podczas tego wyjazdu i ten był najlepszy

2026-08-28 • via Nuitee
M
Murren • couple • us
9
it was very good overall.
Pros:

the sight outside of the breakfast area was very nice to wake up to. the rooms were very clean when we arrived and we felt comfortable there.

Cons:

the breakfast could have been a tiny bit better, but we were there during a busier time so it is understandable.

2026-08-28 • via Nuitee
W
Wissam • family_with_children • fr
10
Pros:

Tout surtout la terasse qui donne sur le manhattan au petit dej le matin

2026-08-28 • via Nuitee
R
Robert • couple • us
9
Overall outstanding property.
Pros:

Nice property. Great use of a tight space. The view was incredible and the shower enormous. Only downside was parking was not on the property.

Cons:

Parking

2026-08-27 • via Nuitee
L
Loubna • solo_traveller • fr
8
2026-08-27 • via Nuitee
V
Vanessa • family_with_children • us
8
Great location and views
Pros:

Location! Price! Views all 11/10

Cons:

The second pull out bed was very uncomfortable, had to remind staff about the crib when we arrived 11:30 pm, certain waitstaff at the roof top hotel were not very speedy or friendly or accommodating to us presumably because we had kids. Some of them were

2026-08-27 • via Nuitee
K
Karla Marcela • couple • us
10
Muy agradable!
Pros:

El roof top EXPECTACULAR, las habitaciones cómodas y la zona muy linda !

2026-08-26 • via Nuitee
F
Fernando • extended_group • es
9
Muy recomendable para visitar Nueva York y no estar en medio del bullicio
Pros:

Ubicación excelente, a una sola parada desde Exchange al World Trade Center. Vistas magníficas, con todo el skyline de Nueva York. Muy recomendable.

Cons:

Deberían tener mejor información de como ir a Nueva York y cosas que hacer en la zona, incluidos supermercados al ser un apartahotel.

2026-08-25 • via Nuitee
D
David • family_with_children • es
9
2026-08-25 • via Nuitee
F
Federico • solo_traveller • it
8
Strategic position
Pros:

The position is strategic
Very close to Path and the ferry
Not far from Newark airport

Cons:

Some confusion outside the hotel
Breakfast was good but could be better
In some periods prices are too high

2026-08-25 • via Nuitee
D
Danny • family_with_children • il
9
2026-08-24 • via Nuitee
K
Kyle • family_with_children • us
6
Expensive but great alternative close to downtown
Pros:

Staff working the breakfast was great. Quiet and good room size

Cons:

Checking in was chaotic with no covered drop off in a rain storm. Expensive for city view room which felt more like a partial city view with othe building obstruction No rooftop or view of downtown NYC that wasn't thru glass.

2026-08-24 • via Nuitee
A
Anne sophie • family_with_children • fr
10
Pros:

Tout, la vue, l emplacement, le confort et le personnel ! Attention particulière pour le personnel qui a tout mis en œuvre pour retrouver le doudou que ma fille avait perdu! Il nous a été ramené 10 minutes avant le départ un immense merci pour elle , ils ont cherché et n’ont pas fait semblant! la vue du petit déjeuner est incroyable, la Skyline et la Statue de la Liberté!

Cons:

Rien !

2026-08-24 • via Nuitee
P
Paul • family_with_children • fr
7
Not great value for the price
Pros:

Location

Cons:

The cleaninness was not great, not many amenities, did not look as good as expected.

2026-08-24 • via Nuitee
J
Joel • couple • be
8
2026-08-23 • via Nuitee
S
SEBASTIEN • solo_traveller • fr
10
Pros:

La localisation. Idéal pour observer New York !

Cons:

Rien

2026-08-22 • via Nuitee
M
Martin • family_with_children • us
10
I enjoyed the attractions that were within walking distance
Pros:

The staff was knowledgeable about the area and very friendly

Cons:

There was no room service during my stay i

2026-08-22 • via Nuitee
C
Cheryl • couple • us
8
Pros:

Location
Hudson River
Starbucks
Train station

2026-08-21 • via Nuitee
A
Alessandro • couple • it
9
2026-08-19 • via Nuitee