Hyatt House Jersey City

Hotels
•
Hyatt House
8.4 (2996 reviews)
1 Exchange Place , Jersey City , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location (close to PATH/subway, great Manhattan views)
Friendly/helpful staff
Good breakfast with rooftop views
Clean rooms reported by many guests
Rooftop/terrace and coin laundry available
Cons:
Noisy rooms / thin walls, especially on lower floors
Uncomfortable sofa bed / second bed
Long wait times at check-in / elevator problems
Limited breakfast variety noted by some
Rooftop sometimes closed or reservation confusion
Occasional housekeeping inconsistencies
Perceived price-performance could be better

Categories

Cleanliness
8.2
Generally reported as clean in multiple reviews (mentions of 'clean' and 'room was clean'), but a few guests noted incomplete housekeeping and issues with worn sofa/couch that affected perceived cleanliness.
Service
8.6
Staff frequently praised (several mentions of helpful/front desk staff and specific staff called out by name), though there are isolated negative reports about long check-in queues and a front desk/manager language issue.
Location
9.3
Consistently highlighted as a major strength: excellent location by the PATH/subway, great viewpoint of Manhattan, convenient for exploring Manhattan—repeatedly described as 'top location'.
Room Quality
7.5
Mixed feedback: some rooms described as spacious and comfortable, but multiple complaints about noisy rooms, thin walls, uncomfortable sofa/second bed and 'tired' rooms.
Amenities
8.6
Amenities such as rooftop breakfast area, coin laundry and general hotel facilities were noted positively; however, there are occasional issues (elevators out of service, rooftop closed for events or reservation confusion).
Value for Money
7.6
Several guests felt the price did not fully match expectations (comments about breakfast offering vs. rate and price-performance concerns), lowering perceived value despite the strong location.
Food and Beverage
8.8
Breakfast is frequently praised (good breakfast, great views from breakfast area), though some guests wanted more variety and there were occasional reservation/availability issues for rooftop dining.
Overall Experience
8.6
Overall positive sentiment: many guests would stay again, citing location, staff and rooftop/breakfast as highlights, tempered by noise, occasional service delays and some room comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:05

Property Description

Convenient Location
Located in Jersey City's Exchange Place district, Hyatt House Jersey City offers easy access to NYC with the PATH train station and NY Waterway ferry just steps away.

Comfortable Suites
The residential-style suites feature full kitchens, a seating area, flat-screen TVs, and private bathrooms, providing guests with all the comforts of home.

Great Amenities
Guests can enjoy complimentary WiFi, a 24-hour front desk, a 24-hour Guest Market, and evening cocktails at the rooftop lounge, H Bar.

Book your stay at Hyatt House Jersey City for a convenient and comfortable experience just minutes away from popular NYC attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Location

Guest Reviews

8.4
Based on 2996 reviews
Cleanliness: 8.2
Service: 8.6
Location: 9.3
Room Quality: 7.5
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 8.8
Overall Experience: 8.6
G
GV • solo_traveller • ae
7
2026-10-31 • via Nuitee
M
Maria • couple • us
8
2026-10-31 • via Nuitee
F
Filip • family_with_children • cz
9
2026-10-31 • via Nuitee
D
Diane • family_with_children • gb
9
Stunning views & convenient location
Pros:

Superb location for access to Jersey City & Manhattan. The Path train just over the road gives an excellent service. Large, clean room with very comfortable bed. Bonus to have breakfast included with amazing views of Lower Manhattan. Love the rooftop bar/restaurant

Cons:

Nothing!

2026-10-30 • via Nuitee
A
anthony • family_with_children • gb
10
2026-10-30 • via Nuitee
A
Audrey • couple • ca
7
2026-10-30 • via Nuitee
A
Andrew • couple • us
10
2026-10-30 • via Nuitee
R
René • family_with_children • cz
9
Pros:

Místo bylo úžasné, výhled sice z pokoje žádný, ale jen jsme vylezli ven a fantazie , lokalita hotelu úžasná, jen bych vytknul snídaně, na to jaký byl z jídelny nádherný výhled na Manhattan, tak jídlo nestálo za nic.

Cons:

Nelíbila se mi snídaně, jidlo každý den stejné, žádná zelenina, nic pestrého, v Evropě jsou snídaně na daleko lepší úrovni

2026-10-29 • via Nuitee
J
Julie • family_with_children • fr
10
Pros:

Personnel accueillant. Emplacement idéal en famille pour des vacances à New York. Un peu. À l'écart du bruit quand on rentre le soir très facile d'accès avec les transport quartier secure. Hotel confortable. Juste le petit déj qui n'est pas incroyable.

2026-10-29 • via Nuitee
K
Kendra • couple • us
10
perfect night to stay before we left for our cruise!
Pros:

the location was absolutely perfect! the view from our room was phenomenal! the staff were so amazing and even gave my husband and I a complimentary bottle of wine when we told them we were on our honeymoon!

2026-10-29 • via Nuitee
T
Tobias • couple • ch
10
2026-10-29 • via Nuitee
A
André • family_with_children • de
8
Pros:

Toplage

2026-10-28 • via Nuitee
L
Luka • family_with_children • hr
8
Pros:

Hotel je smješten na prekrasnoj lokaciji u blizini stanice metroa nedaleko od Manhattana. Soba je prostrana, uredna i dobro opremljena.

Cons:

Soba se čisti svaki drugi dan. Prvi dan smo potrošili plastične čaše koje smo dobili, a treći dan ih osoblje prilikom čišćenja sobe nije nadopunilo. Osoblje za doručkom ne čisti stolove nego to gosti moraju sami učiniti što uslugu čini distanciranom i nezainteresiranom. Za tu cijenu usluga bi trebala biti bolja. Parking je nešto skuplji.

2026-10-27 • via Nuitee
J
Javier • couple • gb
10
2026-10-26 • via Nuitee
S
Sarah • couple • gb
9
2026-10-26 • via Nuitee
C
Christoph • family_with_children • de
10
Tolles Personal, sehr freundlich. Mega Blick auf NYC.
Pros:

Dass man auf unsere Wünsche eingegangen ist.

Cons:

Da gibt es eigentlich nichts.

2026-10-26 • via Nuitee
D
Dennett • solo_traveller • us
6
2026-10-24 • via Nuitee
R
Ricardo • family_with_children • fr
8
Vaut le détour !
Pros:

La vue assez impressionnante

Cons:

Le petit dej assez bon mais je m’attendais à un peu plus étoffé avec plus de choix sinon assez bon

2026-10-23 • via Nuitee
A
Andrew • family_with_children • de
10
2026-10-22 • via Nuitee
R
rob • family_with_children • nz
8
exactly what we had hoped for, clean and comfortable 👌
Pros:

we received a warm welcome from the desk (Emily) checking in at midnight. lovely service and loved the stay. breakfast was as expected and the staff were attentive. Thank you.

the property was a little tired but buzzing. apartment was great

2026-10-22 • via Nuitee