Hatherley Manor Hotel & Spa

Hotels
Classic British Hotels
8 (2142 reviews)
Down Hatherley Lane, , Gloucester , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Availability of activities
Friendly staff
Cons:
Insufficient staffing
Poor food service

Categories

Cleanliness
7.21
The spa had dirty puddles, indicating a lack of cleanliness in certain areas.
Service
8.18
Staff were described as lovely, but service was slow and poor at times.
Location
8.72
Standard quality for this hotel tier.
Room Quality
8.17
Room was spotlessly clean but described as tired and small.
Amenities
8.7
Facilities were good and staff were lovely.
Value for Money
6.66
Poor service and food quality led to a feeling of poor value for money.
Food and Beverage
7.71
Quality of food was good, but service was disappointing.
Overall Experience
8.68
A mix of positives and negatives, with a desire to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:31

Property Description

Luxurious Accommodations
The newly redecorated bedrooms at Hatherley Manor Hotel & Spa offer a blend of elegance and comfort, equipped with modern amenities to ensure a relaxing stay.

Pampering Spa Experience
Indulge in ultimate relaxation at the luxury spa, featuring a variety of facilities including swimming pool, thermal suite, and a range of rejuvenating treatments to unwind and rejuvenate.

Fine Dining and Dog-Friendly Atmosphere
Savor delicious local cuisine at the Dewinton Restaurant, unwind with fine wines at the bar, and bring along your furry friend to enjoy the dog-friendly amenities and services offered at the hotel.

Experience luxury, relaxation, and pet-friendly hospitality at Hatherley Manor Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

Standard Classic Bedrooms will include complimentary flip flops for guests. Robes can be hired for an additional GBP 5 per person. All other room types will include complimentary robe hire and flip flops for guests.

There is a children's swimming pool charge for GBP 10 per child for any room type booked. Children will be able to swim daily between 09:00 - 10:30 and 16:30 - 18:00.

Spa access, including the swimming pool & gym, is restricted to a certain number of hours per guest, depending upon the room type booked.

Superior Spa bedrooms with balconies are subject to availability. Requests are required to be made in advance.

Please note that pets are not allowed in the following room types: (Deluxe Bedrooms).

As a courtesy, we would like to inform guests that the hotel hosts weddings and other functions, which may take place during your stay. Some events include musical entertainment and may cause noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 2142 reviews
Cleanliness: 7.21
Service: 8.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 6.66
Food and Beverage: 7.71
Overall Experience: 8.68
S
Seph couple gb
6
Was a lovely place but things could be better
Pros:

The spa, the staff were really good and friendly

Cons:

The bed was uncomfortable the bathroom smelt off mould the WiFi was very slow the plug sockets unexpectedly turned off in the morning for a couple hours and the balcony was uncleaned with dead bugs, cob webs and cigarettes ash all over the window sill and the floor

2026-08-29 via Nuitee
L
Laura couple gb
10
2026-08-29 via Nuitee
D
Deborah solo_traveller gb
8
Will return again
Pros:

Spa was amazing

Cons:

Lumpy bed and hard pillows, no GF options for breakfast

2026-08-29 via Nuitee
A
Aliedge1216 Friends getaway
2
Very disappointing!
Pros:

Rooms in the old part are dated and not maintained. This hotel ignores all reviews. There has been things mentioned in previous reviews about stains on carpets and grout missing on floor tiles and nothing has been done about it. Very disappointing. Also they have a resident cat not great if you are allergic.

2026-08-28 via Tripadvisor
K
Keith couple gb
9
Pros:

Beautiful setting lovely facilities

2026-08-27 via Nuitee
C
columm495 Couples London, England
8
Very pleasant stay with excellent spa
Pros:

Good value for money, recommend for a spa getaway.

We had a lovely ‘superior spa’ room which was very clean and comfortable with a great bed. The balconies overlook the outside spa area/event garden so don’t have much privacy. The option to pay for early check in / late check out is good value especially for maximising time in the spa.

The spa is excellent. Feels clean and well kept, with a very nice pool, jacuzzi, sauna & steam room facilities. The big pressure jets in jacuzzi weren’t working on our stay but still a great well-sized tub. Had an excellent massage treatment but make sure you book far in advance.

We had a lovely dinner with tasty food. Breakfast is a bit disappointing - good continental (though missing a granola option) but a small menu with a supplement for dishes you would expect included when paying for B&B.

All the staff we encountered were really nice and helpful, also very professional when we saw them having to deal with some difficult guests.

2026-08-26 via Tripadvisor
R
rh0drin Couples
4
Overpriced and dissapointing!
Pros:

Overall, a disappointing stay. The hotel is visually appealing from the outside and is set in a beautiful location, but unfortunately, the experience goes downhill once you step inside.

The reception staff were friendly and welcoming, and the room initially looked pleasant enough. However, there were several holes in the duvet, which is not something you would expect from a hotel at this price point.

The room was also extremely warm at night. When I went to switch the fan on, the protective casing fell off, which could potentially have caused an injury. Thankfully, it was me who switched it on rather than a child. Leaving the window open wasn’t really an option either, as there was what I assume were generators running nearby throughout the night, making it difficult to sleep.

The spa was definitely the highlight of the stay. The facilities, including the pool, jacuzzi and sauna, were lovely and provided a much more relaxing experience. The treatment was also enjoyable and was one of the few aspects of the stay that I would genuinely recommend.

Breakfast was another disappointment. A full English came at an additional charge, which seemed excessive given the room rate. We also had to wait quite a while for an Eggs Benedict to arrive.

Overall, while the hotel has a lot of potential due to its beautiful setting and the spa facilities, the standard of the room and the overall experience didn’t match the price. Unfortunately, I wouldn’t recommend staying here and would not return.

2026-08-26 via Tripadvisor
J
Jayden solo_traveller gb
10
peaceful
Pros:

very nice and calming

2026-08-25 via Nuitee
A
Amelia couple gb
10
2026-08-25 via Nuitee
D
D400QVlisam Friends getaway
10
Spa Day
Pros:

Very relaxing spa day…. Just what was needed after a busy few days! Had a facial and back massage treatment which was delightful. Would definitely go again x

2026-08-24 via Tripadvisor
1
194kimberleyg Friends getaway
10
Lovely spa day!
Pros:

Had a gorgeous day at the spa yesterday!
Lovely treatment from Emily, which I would highly recommend. Robes, slippers and towels provided. Was clean, smelt amazing and felt a nice relaxing place to be! Staff were professional and overall atmosphere was lovely.
Get something booked! Treat yourself!

2026-08-24 via Tripadvisor
A
Anya couple gb
8
Lovely overnight stay, very relaxing!
Pros:

Lovely Spa facilities, very relaxing. Nice touch having a robe and flip flops. Beautiful grounds. Staff were accommodating.

Cons:

Food was OK. Cocktails we ordered were not very good.

2026-08-24 via Nuitee
M
Michaela couple gb
10
2026-08-23 via Nuitee
C
Comazzi family_with_children it
7
Pros:

edificio e contesto

Cons:

Stanza piccola, calda senza aria condizionata

2026-08-19 via Nuitee
A
Aleksandra couple nl
8
2026-08-18 via Nuitee
L
Laura solo_traveller gb
10
2026-08-17 via Nuitee
Y
Yvette couple gb
5
Perfect loud wedding venue.. just a shame for all other guests.
2026-08-17 via Nuitee
L
Lynne couple gb
8
Lovely staff & venue, good value for the services.
Pros:

Loved the accommodation, really peaceful surroundings. Breakfast was great, the staff are all awesome.

Cons:

We couldn’t get a lounger, which was a real shame as my husband had a super massage and wanted to relax afterwards, unfortunately no loungers available so we went back to our room.

2026-08-16 via Nuitee
P
paulajL567IM Couples
10
Spotlessly clean and lovely spa.
Pros:

Booked a one night stay for my birthday. The room was spotless and the fan that was in the wardrobe was greatly appreciated. The spa was very well appointed and the changing rooms had great showers with Elemis products, a costume dryer, hair dryers and straighteners on request.
We booked an evening meal in the restaurant which was very nice although as it was 30°+, it would have been nice to have some nice salad options. Unfortunately our drinks order didn't go through so they arrived when we were halfway through our main course. There was a good choice for breakfast and all hot food was freshly cooked.
Would definitely stay again.

2026-08-14 via Tripadvisor
E
emmawS4036VT Business
10
A wonderful charitable drinks, dinner and stay with spa treatments.
Pros:

Thank you so much to all the staff at Hatherly Manor. You did the most wonderful job for our Style for Soldiers Summer Dinner for the 10th year running and as ever created such a happy , relaxed and supportive environment for our deserving injured service men , women and their partners. Dinner was delicious as was the champagne reception in the lovely garden with views of the Cotswolds all around. Thank you all, we had a truly special evening with exceptionally friendly and helpful service.

2026-08-14 via Tripadvisor