Hatherley Manor Hotel & Spa

Hotels
•
Classic British Hotels
8 (2173 reviews)
Down Hatherley Lane, , Gloucester , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Availability of activities
Friendly staff
Cons:
Insufficient staffing
Poor food service

Categories

Cleanliness
7.21
The spa had dirty puddles, indicating a lack of cleanliness in certain areas.
Service
8.18
Staff were described as lovely, but service was slow and poor at times.
Location
8.72
Standard quality for this hotel tier.
Room Quality
8.17
Room was spotlessly clean but described as tired and small.
Amenities
8.7
Facilities were good and staff were lovely.
Value for Money
6.66
Poor service and food quality led to a feeling of poor value for money.
Food and Beverage
7.71
Quality of food was good, but service was disappointing.
Overall Experience
8.68
A mix of positives and negatives, with a desire to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:31

Property Description

Luxurious Accommodations
The newly redecorated bedrooms at Hatherley Manor Hotel & Spa offer a blend of elegance and comfort, equipped with modern amenities to ensure a relaxing stay.

Pampering Spa Experience
Indulge in ultimate relaxation at the luxury spa, featuring a variety of facilities including swimming pool, thermal suite, and a range of rejuvenating treatments to unwind and rejuvenate.

Fine Dining and Dog-Friendly Atmosphere
Savor delicious local cuisine at the Dewinton Restaurant, unwind with fine wines at the bar, and bring along your furry friend to enjoy the dog-friendly amenities and services offered at the hotel.

Experience luxury, relaxation, and pet-friendly hospitality at Hatherley Manor Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

Standard Classic Bedrooms will include complimentary flip flops for guests. Robes can be hired for an additional GBP 5 per person. All other room types will include complimentary robe hire and flip flops for guests.

There is a children's swimming pool charge for GBP 10 per child for any room type booked. Children will be able to swim daily between 09:00 - 10:30 and 16:30 - 18:00.

Spa access, including the swimming pool & gym, is restricted to a certain number of hours per guest, depending upon the room type booked.

Superior Spa bedrooms with balconies are subject to availability. Requests are required to be made in advance.

Please note that pets are not allowed in the following room types: (Deluxe Bedrooms).

As a courtesy, we would like to inform guests that the hotel hosts weddings and other functions, which may take place during your stay. Some events include musical entertainment and may cause noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 2173 reviews
Cleanliness: 7.21
Service: 8.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 6.66
Food and Beverage: 7.71
Overall Experience: 8.68
A
Andrew • couple • gb
4
Disappointing
Pros:

Great spa facilities

Cons:

Extremely noisy bedroom from kitchen fans / ac units. Complained immediately but couldn’t swap rooms. Was told the fans would stop when the kitchen closed, but they did not. Slept approx 3 hours. Woke to the same noise. Having paid for breakfast as part of my higher cost room rate I was then told full English was a £5 supplement. All in a horrible experience. I’ve been promised a partial refund which I am still waiting for a week later.

2026-10-23 • via Nuitee
E
eleanor • family_with_children • gb
6
Friendly
Pros:

Staff were very friendly!

Cons:

The pool had a problem during our stay and it was extremely hot, we were only able to use the pool for 10 minutes as it was too hot

2026-10-20 • via Nuitee
J
Jacqueline • couple • gb
9
Very comfortable. Convenient for our need that weekend.
Pros:

Lovely room and bathroom.
Very comfortable.
Lovely old style building and room with beams.
Excellent restaurant.
Convenient parking.
Welcoming staff.

Cons:

Room was cold in the evening and we couldn’t turn on the radiator.
Spa was really nice but the steam room was exceptionally hot!

2026-10-14 • via Nuitee
R
Ravinder • solo_traveller • gb
7
Very pleasant hotel spa with lovely staff
Pros:

The hotel was nicely decorated and had all the facilities I needed. An EV charger! The restaurant food was excellent and there was a Spa too

Cons:

The bed was not the most comfortable which disturbed my sleep as the mattress was far too hard for me

2026-10-13 • via Nuitee
R
Rosie • couple • gb
7
Lovely location
Pros:

Lovely grounds and easy to find! We had the braised beef for dinner which was incredible!

Cons:

When we first arrived, the receptionist was chatting with another member of staff, we had to interrupt to get checked in.
Although the dinner was lovely, the dessert let it down. I had the brownie which tasted as though it had been defrosted in the microwave and was more of a cake. My partner has the cheese cake which was slightly warm and looked as though it had been cut in half from another piece. Our room seemed very basic in comparison to the pictures and there were nail/screw holes on the bathroom & room door frames which let the appearance down.

2026-10-12 • via Nuitee
E
Elizabeth • couple • gb
7
Good reasonably priced spa break with a good friend
Pros:

Good soundproofing! A wedding was on over the same weekend and as guests of the hotel you wouldn’t have known, very quiet in the rooms

Cons:

Staff in the restaurant were generally helpful but service standards were a bit mixed.

2026-10-11 • via Nuitee
N
Niresh • couple • gb
5
Pros:

Breakfast was nice, staff were busy you could tell they were short staff but still were very friendly and welcoming

Cons:

Hot water issues
Overall cleanness around the hotel was not good and specially in the pool areas.

2026-10-10 • via Nuitee
A
Antony • couple • gb
9
2026-10-10 • via Nuitee
J
Judith • family_with_children • au
10
2026-10-07 • via Nuitee
K
Karen • solo_traveller • gb
5
Disappointing
Pros:

Staff were lovely. Location great. Parking good. Spa amazing!!!

Cons:

Towels were dirty in our room, hair left in the bath, had to clean it before use

2026-09-19 • via Nuitee
S
Sinead • solo_traveller • gb
9
2026-09-19 • via Nuitee
C
Catherine • couple • ae
10
Perfect for a short stay, especially if you have children at Hartpury College. Location is great!
Pros:

Lovely building and location.

2026-09-14 • via Nuitee
L
Lyse • couple • gb
9
2026-09-14 • via Nuitee
J
Joseph • couple • gb
10
2026-09-13 • via Nuitee
C
Caroline • solo_traveller • gb
4
Very disappointed
Pros:

Old and stately

Cons:

Our bedroom. Definitely not cozy as your advertising states with supposedly finishing touches. Our bedroom just had white sheets/duvet, no colourful over blanket, couldn’t see out of any windows due to privacy screening. The money we paid for the room was very excessive. Also there needs to be warning that the water runs excessively hot.

2026-09-13 • via Nuitee
P
Pj • solo_traveller • gb
8
Pros:

The location , the spa , the food , the staff all great .

Cons:

Finding out an included breakfast only includes some things and others including full English was extra.
Not getting a robe with the classic room when using the spa even when paid for treatments.
Also finding out on a 2 night spa break you are only entitled to 1 hour spa per day when in a classic room.

2026-09-13 • via Nuitee
C
Caroline • couple • gb
4
2026-09-13 • via Nuitee
D
Donna • solo_traveller • gb
4
Pros:

Food was good. Staff friendly

Cons:

Room was. Disappointing. Extract on roof right outside room ran all night couldn't sleep.

2026-09-13 • via Nuitee
J
John • couple • gb
8
Very relaxed weekend..
Pros:

Staff were very helpful and pleasent. Cleanliness of room and excellent spa facilities..staff even brought sausages for our dog at breakfast time..

Cons:

Room was a little small with a pet. Only one disabled parking spot in carpark ... There was an extra payment needed if you wanted a full English breakfast after we had booked with breakfast included..

2026-09-13 • via Nuitee
R
Rachel • couple • gb
9
Friendly staff, clean and great food
Pros:

Beautiful semi rural setting

Cons:

No spa treatment availability

2026-09-13 • via Nuitee