Home2 Suites by Hilton Eugene Downtown University Area

Hotels
•
Home2 Suites by Hilton
8.8 (459 reviews)
102 W 11th Avenue , Eugene , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
8.3
Several reviews indicate issues with cleanliness, including dirty rooms and inadequate cleaning.
Service
9.8
Staff received positive comments, noted for being friendly and accommodating.
Location
9.3
Location is generally favorable, though parking issues were mentioned.
Room Quality
8.3
Mixed reviews on room quality; some amenities were appreciated, but others were reported as dirty and poorly maintained.
Amenities
9.3
Amenities such as the pool and gym were mentioned positively, but issues with the pool being closed affected overall satisfaction.
Value for Money
8.8
Value perceived as decent but affected by unsatisfactory breakfast options.
Food and Beverage
7.8
Breakfast received negative feedback, particularly regarding food quality.
Overall Experience
8.8
The overall experience was mixed; satisfaction was noted, but significant issues impacted guests' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:34

Property Description

Modern Amenities
Home2 Suites by Hilton Eugene Downtown University Area offers air-conditioned rooms with free WiFi, ensuring a comfortable stay for guests. The property also features laundry facilities, free private parking, and a business center, catering to the needs of both leisure and business travelers.

Convenient Location
Conveniently located just 2.7 km from the University of Oregon and the Matthew Knight Arena, and 3.2 km from Autzen Stadium, this 3-star hotel is the perfect choice for visitors looking to explore the vibrant city of Eugene, Oregon.

Exceptional Service
With a shared lounge and a 24-hour front desk, guests can expect exceptional service throughout their stay at Home2 Suites. Book now and experience the best of Eugene at our non-smoking hotel near Eugene Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EUG

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 459 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 8.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 8.8
K
Karen • couple • us
10
Pros:

Perfect location! Staff super friendly and facility was clean.

Cons:

Paying extra for parking

2026-06-16 • via Nuitee
K
Kate • solo_traveller • us
9
2026-06-14 • via Nuitee
J
Jennie • couple • us
10
2026-06-01 • via Nuitee
F
Felicia • solo_traveller • us
10
2026-05-28 • via Nuitee
L
laynie • family_with_children • us
10
2026-05-28 • via Nuitee
N
nedguy • Family • Louisville, Colorado
6
Not a great neighborhood
Pros:

The hotel itself was average. The carpets were stained, and there were odd smells throughout the property. Our room was missing sheets for the sofa bed, only had three pillows, and we were only given two towels even though the reservation was for three people. The kitchen sink also had not been cleaned properly before we arrived.

The neighborhood is probably one of the least desirable parts of downtown. On our first night, we walked north from the hotel to get dinner and were hassled by someone clearly going through a rough time. Unfortunately, that kind of thing seems difficult to avoid in the area. When we returned later that evening, there was a guy smoking weed in the garage directly in front of the main entrance. It is not somewhere I would feel comfortable leaving valuables in my car.

The hotel itself is on full-time lockdown. You need a key card to access every entrance, including the main doors, at all hours of the day. I’ve stayed at hotels that lock down overnight, but never 24/7. That says a lot about the area.

On a map, the location looks ideal because it is close to downtown and the university area. The lower price compared to nearby hotels probably should have been a warning sign. I would not stay here again, but if you go in with realistic expectations, it is manageable.

2026-05-27 • via Tripadvisor
D
David • couple • us
10
Pros:

The location was very peace and quiet. Of course the room was very organize and clean.

Cons:

The hotel seems to attract a lot of college students due to its location near the campus. Unfortunately, this resulted in significant noise disturbances, which continued well past midnight during our stay.

2026-05-26 • via Nuitee
J
Jesus • family_with_children • us
9
Great affordable option
2026-05-21 • via Nuitee
K
Kowit • couple • th
8
คุ้มค่า
Pros:

ทำเลอยู่ใกล้เมือง

Cons:

อาหารเช้าขาดโปรตีนจากเนื้อสัตว์

2026-05-20 • via Nuitee
Q
Qi • family_with_children • us
8
2026-05-17 • via Nuitee
D
Debra • couple • us
8
We will stay again when the rates are affordable
Pros:

It was a great location

Cons:

Having to pay for parking

2026-05-09 • via Nuitee
M
Maria • solo_traveller • us
8
2026-05-09 • via Nuitee
C
Chi-Ching • extended_group • us
10
2026-05-08 • via Nuitee
L
Loveita • solo_traveller • us
10
2026-05-04 • via Nuitee
M
Maryann • couple • us
10
Excellent and the staff was super friendly.
Pros:

With in walking distance of great restaurants, breweries, cafes and of course Voodoo Donuts.

Cons:

No complaints

2026-05-01 • via Nuitee
C
Cheryl • extended_group • us
10
2026-04-27 • via Nuitee
E
Earlene • extended_group • us
10
2026-04-24 • via Nuitee
L
Luna • family_with_children • us
8
Pros:

Breakfast included with a decent variety of food (although not the greatest quality)
Good gym and pool
Rooms included a nice couch/living room area which is great for a family of 4

Cons:

The location of the hotel itself is terrible. Right next to the town’s bus station therefore there is a significant amount of homeless people around the area (although we never felt unsafe in the hotel)

Parking was not included and we had to pay separately

Staff was not overly welcoming

2026-04-23 • via Nuitee
T
Taylee • solo_traveller • us
8
2026-04-21 • via Nuitee
K
Kari • couple • us
10
Pros:

The room was very nice and clean. The beds were comfortable.

Cons:

There was only 1 staff person at the front desk checking people in and there was a line of people waiting. The elevators took a while to go up and down the building, so we had to wait longer than usual.

2026-04-16 • via Nuitee