Shirakabako Hotel Paipuno Kemuri

Hotels
7 (54 reviews)
Kitayama 3418-1 , Chino , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Laundry
Private parking

Review Highlights

Pros:
Very good value / reasonable price
Free alcohol / drink package included
Helpful and warm staff (early check-in, greetings, transport help)
Spacious, comfortable rooms and bedding
Nice onsen / baths and lake views
Good breakfast croissant and some tasty meals
Family-friendly atmosphere and memorable service
Cons:
Food inconsistency – missing sashimi/steak and some frozen-style dinner items
Facilities are older
Some cleanliness issues (room odor, floating debris in bath) and missing toiletries
Narrow, difficult access road
Onsen/indoor bath temperatures inconsistent (sometimes lukewarm)
Shower temperature instability reported

Categories

Cleanliness
6
Mixed reports: several guests said rooms, futons and wash areas were clean and comfortable, but others noted room odors and an unclean female bath (floating debris) and missing toiletries.
Service
8.5
Strong positive: staff frequently praised for helpfulness (early check-in, greeting guests, offering snacks/drinks, assisting with transport and directions), described as warm and attentive.
Location
7.5
Generally good location and scenic lake views (white birch lake, fireworks), but multiple mentions that the access road is very narrow and difficult to navigate.
Room Quality
7
Rooms described as relatively spacious and comfortable with good bedding; one report of room odor but overall acceptable room quality for the price.
Amenities
6.5
Some positives (free alcohol/drink plan, enjoyable baths), but facilities feel older, some amusements omitted, onsen temperature inconsistent and some amenities (razors) were missing.
Value for Money
8
Consistently noted as very affordable and good value (reasonable price, free-drinks package made checkout easy), guests accept trade-offs for the lower price.
Food and Beverage
6
Mixed impressions: several guests praised meals and especially the morning croissants, while others missed expected items (sashimi/steak) and felt dinners included many frozen/prepared items.
Overall Experience
6.5
Generally positive memorable stays due to staff warmth, family-friendly atmosphere and scenery, tempered by issues with food variety, some cleanliness and older facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-03 10:47

Property Description

Scenic Mountain Views
Nestled in Chino, Shirakabako Hotel Paipuno Kemuri offers stunning mountain views from select rooms, providing a picturesque backdrop for your stay.

Convenient Amenities
Enjoy the convenience of free WiFi, on-site dining at the restaurant, and complimentary private parking for guests with vehicles. Relax in air-conditioned rooms equipped with flat-screen TVs, ensuring a comfortable and enjoyable experience.

Explore Nearby Attractions
With key landmarks like Shirakaba-Lake and Takato Joshi Park just a short distance away, immerse yourself in the beauty and culture of the region. Venture out to Suwa-Lake and Matsumoto Castle for more unforgettable experiences.

Experience the beauty of Chino at Shirakabako Hotel Paipuno Kemuri. Book your stay now for a memorable getaway.

Important information:

Please note that child rates are applicable to children between 3-11 years of age, and adult rates are applicable to children 12 years of age and older. Please contact the property for more details.

Please note that children 2 years and under can use an existing bed free of charge. Please contact the property directly for more details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location