The Stone House Hotel

Hotels
6.4 (738 reviews)
26 - 28 Vance Road, , Blackpool , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Affordable rates
Cons:
Dirty rooms
Poor service
Lack of amenities

Categories

Cleanliness
3.76
Numerous reviews highlight the property as dirty, with issues like mould, dirty bedding, and insufficient cleaning.
Service
7.73
Service experiences varied, with some complaints about staff rudeness, but there were few mentions of helpfulness.
Location
10
Multiple reviews cite the location as a positive aspect, noting its convenience to local attractions.
Room Quality
4.77
There are significant complaints about the room quality, including issues like broken facilities and uncomfortable conditions.
Amenities
3.72
Lack of basic amenities noted, such as no heating, no coffee provided, and poorly functioning facilities.
Value for Money
8.25
While the low price is appealing, the overall experience indicates poor value for the quality provided.
Food and Beverage
6.71
Mentioned lack of breakfast services and amenities, suggesting limited food and beverage offerings.
Overall Experience
6.26
The overall sentiment was largely negative, with several guests expressing they would not return due to poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:20

Property Description

Charming Accommodation: The Stone House Hotel in Blackpool offers a cozy stay just steps away from Coral Island and Winter Gardens Conference Centre.

Modern Amenities: Enjoy free WiFi in public areas and unwind in rooms equipped with a flat-screen TV and DVD player.

Convenient Location: With Blackpool Tower and Winter Gardens Theatre within walking distance, The Stone House Hotel is the perfect base to explore the city.

Ready to experience comfort and convenience in Blackpool? Book your stay at The Stone House Hotel now!

Important information:

Please note that this property does not accept cash payments.

Housekeeping is provided every two days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 738 reviews
Cleanliness: 3.76
Service: 7.73
Location: 10
Room Quality: 4.77
Amenities: 3.72
Value for Money: 8.25
Food and Beverage: 6.71
Overall Experience: 6.26
P
Pauline solo_traveller gb
4
Pros:

Did not was disapointed

Cons:

Everything i wrote in an email

2026-05-30 via Nuitee
B
Barlow extended_group gb
5
2026-05-30 via Nuitee
B
Becky solo_traveller gb
1
2026-05-29 via Nuitee
P
Philippa solo_traveller gb
2
2026-05-29 via Nuitee
R
Rebecca solo_traveller gb
1
Pros:

Very close to the town.

Cons:

Dirty cups in the room, mold in the shower, hugh damp patch on the ceiling, curtains hanging off, the carpet was sticky and dirty, the fire alarm went off at midnight and again at 3am.

2026-05-29 via Nuitee
H
Hughes solo_traveller gb
1
Pros:

Nothing stay was that bad 👎

Cons:

Room bed tv no Internet service smell cold damp

2026-05-29 via Nuitee
R
Richard couple gb
1
2026-05-28 via Nuitee
L
Lee family_with_children gb
1
Garbage
Pros:

Nothing

Cons:

Toilet didn’t work shower didn’t work. No toilet roll. Dirty flies in the room. Looks like it had never been cleaned. No towels kettle didn’t work.

2026-05-27 via Nuitee
L
Leona solo_traveller gb
6
Pros:

The price was great for what we needed!

Cons:

The fire alarms and the tv not working but we just used our phones instead.

2026-05-26 via Nuitee
L
Lily family_with_children gb
1
terrible. never. again.
Pros:

nothing

Cons:

receptionist was rude, room was disgusting. hair in beds, mould in bathroom, shower and all up walls. denied refund, couldn’t stay and had to travel home at 11pm with 11 week old and 8 year old.

2026-05-26 via Nuitee
D
Delilah solo_traveller gb
1
2026-05-26 via Nuitee
C
Connie couple gb
1
Terrible
Pros:

Absolute dive, smells of damp, dirty bedrooms and bathrooms , we checked out after half a hour along with a few other guests staff very rude

2026-05-25 via Nuitee
B
Ben solo_traveller gb
1
Cons:

From the moment we walked in through the front door, you could smell the mould. The stair carpet stank and looked like it hadn't been cleaned in over 20 years. The room was filthy and untidy. Bed sheets smelt terrible like a mix between mould and body odour. The kettle was disgusting as were the broken cups provided. The mattresses were abysmal and then bathroom stank of sewage.
I didnt do my due diligence with this booking but safe to say I shall never come back again.

2026-05-25 via Nuitee
J
John solo_traveller gb
6
Would stay again if room refreshed!
Pros:

Great central location, great weather!

Cons:

Room needed a refresh!

2026-05-25 via Nuitee
A
Aura solo_traveller gb
1
Cons:

Dirty, windows don't closing, in night was fire alarm didn't let sleep,worst experience ever

2026-05-25 via Nuitee
S
Shane solo_traveller gb
4
Pros:

Close to town

Cons:

Small rooms not very clean no hot water shower didn't work properly

2026-05-25 via Nuitee
S
Shannon family_with_children gb
1
2026-05-25 via Nuitee
L
Lisa couple gb
1
Pros:

Poo on the shower door an wall fag butts on the floor in bedroom area rubbish under the bed .stayed at this hotel a few times last year an it was spotless its been taken over . Its now somewere i will never book again its dirty . Very disappointed seeing a lovely hotel gone ao down hill .

Cons:

The place needs a refurbishment

2026-05-24 via Nuitee
J
Julie Walsh solo_traveller gb
1
Pros:

Nothing

Cons:

It had a musty smell

2026-05-24 via Nuitee
L
Laura family_with_children gb
1
2026-05-23 via Nuitee