Courtyard by Marriott Santa Monica

Hotels
Courtyard by Marriott
8 (512 reviews)
425 Colorado Avenue , Los Angeles , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Parking fees
Service inconsistencies at café
Rooms not made daily

Categories

Cleanliness
7.5
While there are mentions of cleanliness, there were complaints about missed orders and beds not made daily.
Service
8.5
Numerous positive comments about the staff going above and beyond, particularly America and the front desk.
Location
8.5
Consistently praised for its convenience and accessibility to local attractions.
Room Quality
8
Generally good feedback about room size and comfort, though there were some issues noted.
Amenities
8
Facilities like the pool and coffee shop received positive mentions but had some mixed feedback.
Value for Money
7.5
Some concerns regarding the pricing were mentioned, particularly about the parking fees.
Food and Beverage
7.5
Mixed reviews about the café and Starbucks service, affecting overall satisfaction.
Overall Experience
8.5
Overall feedback was very positive, especially related to special occasions and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:44

Property Description

Modern Comforts and Convenience

Luxurious Amenities
The Courtyard by Marriott Santa Monica offers rooms equipped with Smart TVs, mini-fridges, ironing facilities, and spacious work desks. The outdoor swimming pool and 24-hour front desk ensure guests' relaxation and assistance round the clock.

Culinary Delights and Fitness
Indulge in American cuisine at the hotel's restaurant or stay active at the on-site fitness centre. Whether you're looking to unwind with a delicious meal or keep up with your workout routine, this hotel has you covered.

Prime Location
Situated in the vibrant Santa Monica district, the hotel is conveniently located near popular attractions such as Getty Center and Los Angeles County Museum Of Art. With free WiFi and proximity to Los Angeles International Airport, the Courtyard by Marriott Santa Monica is the perfect choice for your stay.

Important information:

In the event of an early departure, the property will charge you 1 night's room rate and tax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8
Based on 512 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8.5
W
Wendy solo_traveller us
10
2026-07-25 via Nuitee
A
Ahmed family_with_children eg
8
Good experience
Pros:

Location and clean

Cons:

Staff are not friendly at all especially the new appointed manager and reception girls

2026-07-25 via Nuitee
L
Ledezma solo_traveller us
9
2026-07-25 via Nuitee
B
Bjoern family_with_children de
9
nice hotel centrally placed
Pros:

The location is in walking distance to the pier, beach, restaurants and shops

Cons:

Due to central location nights can be a bit noisy outside

2026-07-24 via Nuitee
A
Azeena family_with_children us
9
Decent location and walking distance from the Santa Monica Pier
Pros:

The staff were friendly and helpful. I don’t remember the front desk lady’s name but she was so friendly and helpful. We checked in Sunday afternoon and check in was super quick and easy. The hotel is located 10 mins walk from the pier and maybe around 15-20 mins walk to good restaurants, they also have target and Trader Joe’s within 5 mins of walk from the hotel.

Cons:

The one thing that we didn’t like was the guests that were above us. I guess they had kids and the kids constantly were jumping and stomping the floor which we could hear as early as 7am and when we would come back from a long day of adventure we would hear that noise until 11pm. We didn’t complain about it to the front desk since we didn’t want to spoil anyone else’s vacation.

2026-07-22 via Nuitee
C
Carola15 family_with_children ar
1
Sin solución ante una reserva confirmada
Cons:

Reservé este hotel por Booking con pago en el alojamiento y llegué con mi familia por la noche. A pesar de tener la confirmación de la reserva, nos informaron que el hotel estaba completo y que no tenían ninguna reserva a mi nombre.

El personal afirmó que el problema era de Booking. Me comuniqué con Booking, que intentó contactar al hotel sin obtener respuesta. Tras casi dos horas de espera, un cambio de turno en recepción y sin que nadie ofreciera una solución, tuve que buscar otro alojamiento por mi cuenta.

Una experiencia muy frustrante. Más allá del origen del problema, nadie se hizo cargo y nos dejaron sin hospedaje a altas horas de la noche.

2026-07-20 via Nuitee
B
bsanford552 Family
10
Prime Location
Pros:

The location of this courtyard is amazing. You have access the Santa Monica Pier and so many shops and restaurants. Great family hotel. Staff is so nice and so accommodating. Highly recommend. The kids had a blast being there during the FIFA World Cup 2026 . #fifa2026

2026-07-19 via Tripadvisor
P
Passenger16802046642 Family Natick, Massachusetts
10
Great Santa Monica Hotel!
Pros:

FIFA2026 - I can’t say enough good things about this Courtyard. The staff is fantastic (especially Rosa in the cafe!), rooms are cleans, amazing location, and more. My wife and I had a great stay and will definitely be coming back!

2026-07-15 via Tripadvisor
L
Lee couple gb
8
Nice central location with polite staff
Pros:

Polite staff and good location

Cons:

N/A

2026-07-14 via Nuitee
K
Kimberly solo_traveller us
7
Would stay again but would request a new room if the water pressure was as bad as this room and get a room with two norm
Pros:

The location from the beach and pier was great. Around plenty of restaurants.

Cons:

The pullout bed in the room was very uncomfortable. It sloped down so your lower body wasn’t at the same level with the rest of your body. The water pressure in the shower was horrible. The shower is so big and the pressure was so bad you freeze.

2026-07-13 via Nuitee
E
Emina family_with_children ch
9
2026-07-13 via Nuitee
G
gilbefour Family Janesville, Wisconsin
10
Great location
Pros:

FIFA26 This hotel is ideally located in the heart of Santa Monica, just a short walk from the beach, shopping and restaurants. The staff are consistently professional, friendly, and attentive, providing excellent customer service. The property is well maintained, clean, and thoughtfully designed, making it easy to navigate. Overall, it is an excellent choice for anyone looking to experience all that Santa Monica has to offer.

2026-07-11 via Tripadvisor
R
robertrD5380ZY Couples Aiken, South Carolina
10
Anniversary Trip
Pros:

My wife and I were celebrating our anniversary and we were given a complimentary upgrade to our room - the staff has been incredibly nice!

2026-07-11 via Tripadvisor
M
Monika family_with_children cz
6
2026-07-11 via Nuitee
X
X9196VSahmede Family
10
Great team
Pros:

I m so happy with my experience
The team was very helpful
Specially Aaron and Valarie

2026-07-10 via Tripadvisor
E
erincH2831JI Business
10
Best staff, great location, huge rooms!
Pros:

Stayed two nights for work and had the best stay!! Great location, spacious clean rooms, and friendly staff. Aaron at the front desk was so warm and friendly and went above and beyond to get me the best room. (And he also has the best name). America at valet was also incredibly helpful and so sweet!! Hope to be back soon!

2026-07-10 via Tripadvisor
Ágnes solo_traveller hu
5
2026-07-04 via Nuitee
M
markbE3452OQ Family
10
Highly Recommended Experience
Pros:

FIFA26
This hotel is strategically located in Santa Monica near the ocean, shopping, restaurants and the Metro Train. The staff are extremely helpful and professional. The facility is well maintained and easy to navigate.

We are seasoned, discerning travelers who found the negative reviews unfounded. Yes, parking is expensive - as is all the parking in LA and the surrounding areas. And no, there is not an on-site restaurant other than the Starbucks bistro - which is more than enough for our wake up coffee and quick snack. There is an abundance of restaurants within short walking distance.

What a wonderful stay! We certainly would stay here again when in the area.

2026-07-03 via Tripadvisor
W
williamjF9298PJ Family
10
Stayed during the FIFA World Cup period and the 250th USA Birthday
Pros:

Excellent! Valerie and Ruth are excellent Marriott associates and received us with warmth and a good sense of humor.

2026-07-03 via Tripadvisor
F
francisk740 Solo travel
10
Five star hotel
Pros:

This hotel is in downtown Santa Monica and right next to the metro rail as well as several shops and restaurants. The lobby and guest lounge looks immaculate and features a restaurant, snack pantry, business center, guest lounge with flat screen TVs, wooden shelf with decorative sculptures, artwork and books. Amenities at this hotel include gym, swimming pool, hot tub/jacuzzi, guest laundry, meeting rooms and ice dispenser. In the rooms you get a flat screen smart TV to stream Netflix, work desk with office chair, telephone, refrigerator, coffee maker, lounge chair with tiny round table, coffee maker, refrigerator, safe deposit box, ironing amenities, clothing rack, full length camera and complimentary toiletries in the bathroom.
My only gripe with this place is that they don’t have microwaves in the room

2026-07-02 via Tripadvisor