Courtyard by Marriott Santa Monica

Hotels
•
Courtyard by Marriott
8 (538 reviews)
425 Colorado Avenue , Santa Monica , US
+1 310-394-1700

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Parking fees
Service inconsistencies at café
Rooms not made daily

Categories

Cleanliness
7.5
While there are mentions of cleanliness, there were complaints about missed orders and beds not made daily.
Service
8.5
Numerous positive comments about the staff going above and beyond, particularly America and the front desk.
Location
8.5
Consistently praised for its convenience and accessibility to local attractions.
Room Quality
8
Generally good feedback about room size and comfort, though there were some issues noted.
Amenities
8
Facilities like the pool and coffee shop received positive mentions but had some mixed feedback.
Value for Money
7.5
Some concerns regarding the pricing were mentioned, particularly about the parking fees.
Food and Beverage
7.5
Mixed reviews about the café and Starbucks service, affecting overall satisfaction.
Overall Experience
8.5
Overall feedback was very positive, especially related to special occasions and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:44

Property Description

Modern Comforts and Convenience

Luxurious Amenities
The Courtyard by Marriott Santa Monica offers rooms equipped with Smart TVs, mini-fridges, ironing facilities, and spacious work desks. The outdoor swimming pool and 24-hour front desk ensure guests' relaxation and assistance round the clock.

Culinary Delights and Fitness
Indulge in American cuisine at the hotel's restaurant or stay active at the on-site fitness centre. Whether you're looking to unwind with a delicious meal or keep up with your workout routine, this hotel has you covered.

Prime Location
Situated in the vibrant Santa Monica district, the hotel is conveniently located near popular attractions such as Getty Center and Los Angeles County Museum Of Art. With free WiFi and proximity to Los Angeles International Airport, the Courtyard by Marriott Santa Monica is the perfect choice for your stay.

Important information:

In the event of an early departure, the property will charge you 1 night's room rate and tax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

8
Based on 538 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8.5
O
Omari • family_with_children • us
10
👍
Pros:

👍

Cons:

👍

2026-09-14 • via Nuitee
F
Faisal • couple • es
4
2026-09-13 • via Nuitee
K
Kristan • extended_group • us
10
Clean, quite close to food.
Pros:

Clean and quiet. Close to the Santa Monica pier

Cons:

The $65 valet parking. No choice for self parking.

2026-09-10 • via Nuitee
E
Elizabeth • family_with_children • us
2
Location is great, staff was friendly helpful but hotel needs to improve cleanliness.
Pros:

I liked that the hotel is near the pier and close to shops and restaurants.

Cons:

For the amount of money that we paid, the cleanliness of the hotel needs improvement. In the swimming pool area, there are couches and cabanas with cushions that are dirty and ripped. There were no towels so we had to use our room towels. There was puddling near a drain, and left over food that someone left on a table.

2026-09-07 • via Nuitee
J
Jean-François • couple • fr
9
Pros:

Séjour de passage. Belle chambre à 10 minutes de la jetée et du Pacifique.

Cons:

Rien.

2026-09-05 • via Nuitee
A
antonio • family_with_children • it
1
Arrivati all hotel non risultava la prenotazione (di cui avevamo avuto conferma il giorno prima e avevano anche saldato)
Pros:

Nulla

Cons:

La nostra prenotazione non risultava pur avendo già avuto conferma da Booking e avendo già pagato tutto il soggiorno. Booking non ha risposto fino al giorno successivo abbiamo dovuto cercare da soli e ripagare un ulteriore sistemazione. Il direttore dell hotel non ci ha minimamente aiutati ha saputo solo dirci che la stanza non c era. Pessima esperienza.

2026-08-31 • via Nuitee
U
Ute • family_with_children • de
8
Gutes Hotel in super Lage.
Pros:

Die Lage ist sensationell, Einen Block herunterlaufen und man ist am Santa Monica Pier. Die Metrostation ist direkt vor der Tür. Geschäfte, Restaurants, Strand sind super zu Fuß erreichbar.
Zimmer und Bad waren groß und geräumig. Es gibt einen Starbucks im Hotel für ein kleines Frühstück, das ist sehr praktisch. Der Außenpool liegt im 2. Stock und ist sehr einladend.

Cons:

Leider konnte man die Fenster im Zimmer nicht öffnen.

2026-08-26 • via Nuitee
M
Melissa • family_with_children • us
6
Pros:

Overall comfortable stay.

Cons:

Location - there was an attempted robbery and shooting on the pier on one of the evenings. Big unhoused population in the area; someone got into the lobby despite closed doors and was yelling obscenities.
Water pressure in shower and sink were very low.
Asked for a microwave when I booked more than a month in advance; never got one.

2026-08-26 • via Nuitee
R
Rishi • family_with_children • th
8
a good stay
Pros:

clean the glasses more often.

Cons:

I felt the price was to high for the product

2026-08-25 • via Nuitee
A
Anna • family_with_children • tr
7
Pros:

The location is excellent, very close to Santa Monica Pier. There’s also a small Target and Trader Joe’s right on the same street as the hotel, which is very convenient. Having a small Starbucks in the lobby is another nice touch.

Cons:

The valet service was quite slow, as there was only one person working, which resulted in long waiting times. Check-in at the front desk also took much longer than expected. There was no bell service, so we had to handle our own luggage and take it to and from the room ourselves.

2026-08-14 • via Nuitee
I
Inka • family_with_children • de
9
2026-08-12 • via Nuitee
A
assayag • family_with_children • fr
5
Moyen
Pros:

La situation géographique
Le personnel à l accueil

Cons:

- manque de propreté dans l ensemble de l hôtel
- manque de disponibilité pour les serviettes en chambre et à la piscine
- les clochards qui rentrent dans le lobby
- propreté au niveau de la piscine

2026-08-10 • via Nuitee
R
Rachel • family_with_children • us
5
Pros:

Location

Cons:

Loud sounds at night kept us up from clicking and knocking in vents.

2026-08-08 • via Nuitee
J
Jamie • couple • gb
10
2026-08-04 • via Nuitee
W
Wendy • solo_traveller • us
10
2026-07-25 • via Nuitee
A
Ahmed • family_with_children • eg
8
Good experience
Pros:

Location and clean

Cons:

Staff are not friendly at all especially the new appointed manager and reception girls

2026-07-25 • via Nuitee
L
Ledezma • solo_traveller • us
9
2026-07-25 • via Nuitee
B
Bjoern • family_with_children • de
9
nice hotel centrally placed
Pros:

The location is in walking distance to the pier, beach, restaurants and shops

Cons:

Due to central location nights can be a bit noisy outside

2026-07-24 • via Nuitee
A
Azeena • family_with_children • us
9
Decent location and walking distance from the Santa Monica Pier
Pros:

The staff were friendly and helpful. I don’t remember the front desk lady’s name but she was so friendly and helpful. We checked in Sunday afternoon and check in was super quick and easy. The hotel is located 10 mins walk from the pier and maybe around 15-20 mins walk to good restaurants, they also have target and Trader Joe’s within 5 mins of walk from the hotel.

Cons:

The one thing that we didn’t like was the guests that were above us. I guess they had kids and the kids constantly were jumping and stomping the floor which we could hear as early as 7am and when we would come back from a long day of adventure we would hear that noise until 11pm. We didn’t complain about it to the front desk since we didn’t want to spoil anyone else’s vacation.

2026-07-22 • via Nuitee
C
Carola15 • family_with_children • ar
1
Sin solución ante una reserva confirmada
Cons:

Reservé este hotel por Booking con pago en el alojamiento y llegué con mi familia por la noche. A pesar de tener la confirmación de la reserva, nos informaron que el hotel estaba completo y que no tenían ninguna reserva a mi nombre.

El personal afirmó que el problema era de Booking. Me comuniqué con Booking, que intentó contactar al hotel sin obtener respuesta. Tras casi dos horas de espera, un cambio de turno en recepción y sin que nadie ofreciera una solución, tuve que buscar otro alojamiento por mi cuenta.

Una experiencia muy frustrante. Más allá del origen del problema, nadie se hizo cargo y nos dejaron sin hospedaje a altas horas de la noche.

2026-07-20 • via Nuitee