Motto by Hilton Washington DC City Center

Hotels
Motto
9.2 (2836 reviews)
627-631 H Street Northwest , Washington , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Accessibility
Cleanliness
Location
Great service
Cons:
Limited amenities like ice machines
Some negative service experiences

Categories

Cleanliness
9.24
The property was exceptional, it was spotlessly clean and modern, everything was perfect.
Service
9.21
Front desk staff were extremely kind and attentive, very welcoming and friendly.
Location
9.75
Perfectly located across from the subway station and within walking distance to major attractions.
Room Quality
8.9
Though the room was small, it had great features for storage and organization.
Amenities
8.93
Facilities were amazing, including a coffee machine, dishwasher, and smart TVs.
Value for Money
9.39
Unbelievable value for the location, especially during a holiday.
Food and Beverage
8.74
Standard quality for this hotel tier.
Overall Experience
9.41
Overall, an amazing experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:24

Property Description

Modern Micro-Hotel Experience

Smart and Efficient Rooms
Experience comfort and convenience with 50-inch flat-screen TVs, in-room safes, and private bathrooms with custom bath amenities.

Prime Downtown Location
Located in Penn Quarter, steps away from the Gallery Place/Chinatown Metro, and within walking distance to Washington's iconic landmarks.

Ready to immerse yourself in the heart of DC? Book your stay at Motto by Hilton Washington DC City Center now!

Important information:

Please note that any damage to the property must be reported promptly. If the guest is found to be at fault for the damages, a charge will be applied to their chosen payment method.

Damages will be charged to the debit/credit card provided at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2836 reviews
Cleanliness: 9.24
Service: 9.21
Location: 9.75
Room Quality: 8.9
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 8.74
Overall Experience: 9.41
Z
Zlata family_with_children rs
10
2026-08-05 via Nuitee
R
Robert solo_traveller us
1
Lousy!
Pros:

Tiny rooms. Difficult to navigate, especially if you have mobility issues like I have.

Cons:

Mostly everything. I told the lady at the front desk that I was a 100% disabled veteran with walking and balance issues. Apparently, she didn't care. I was given a room far from the elevators and the end of the hall on the 7th floor. Ice and vending services are in the basement. The room is tiny, no closet, no dresser, one small table and a chair, which is almost impossible to access, and a small bathroom. It was very difficult for me to navigate around the bed.

2026-08-03 via Nuitee
A
Adrian couple us
10
2026-08-03 via Nuitee
A
alexanderc749 Solo travel Olga, Orcas Island, San Juan Islands, Washington
10
Solo biz traveler and I’ll choose this property again.
Pros:

Terrific hotel for a business trip with easy access to DCA via Metro across the street. Outstanding staff were professional and helpful in every interaction. Rooms are small but clean and comfortable; the white noise machine was a nice feature given the in city environment. Outstanding location for walking to sights and museums allowed me to maximize the free time that I had.

2026-07-31 via Tripadvisor
J
jacobwZ1316DE Solo travel
10
Wonderful Stay Thanks to Whit!
Pros:

Lovely stay, Whit was so wonderful! She made me smile right away and was so kind and helpful and fun!

2026-07-31 via Tripadvisor
C
Compass35148737211 Solo travel
10
Marcus did a great job
Pros:

Always a great experience at the DC Motto. Desk Agent, Marcus, did a wonderful job greeting & making me feel comfortable. The other negative experience is the parking situation - valet expensive for on night.

2026-07-29 via Tripadvisor
J
jazmyncherie Business Lawrenceville, Georgia
10
Prime location
Pros:

Great stay! Awesome location! Earic was awesome!

2026-07-29 via Tripadvisor
Y
Y9380GOjillianm Family
10
Lizeth is the best!
Pros:

We had a great time! Perfect location close to major attractions and rooms were nice. I cannot recommend Lizeth form the front desk enough! She was very informative of the surrounding areas and was a great help to us. She truly made the experience wonderful.

2026-07-28 via Tripadvisor
_
_P4185SW Solo travel
10
Great location, nice room, helpful staff
Pros:

Great location, close to metro and bus stop, and within walking distance to major attractions.

Room is very clean and comfortable, convenient and everything in good condition.

Staffs are super friendly and helpful (big thank you to Lizeth!), helped me with the membership sign-up, early check-in and everything.

2026-07-27 via Tripadvisor
T
tinakI126GB Business
10
Great experience— accommodating staff
Pros:

What a great welcome to DC. After a quick but VERY warm walk from the metro; Marcus and front desk team greeted me warmly. My efficient accommodations were clean and well maintained.

2026-07-26 via Tripadvisor
P
Pamela solo_traveller us
6
Great location! Small, but comfortable room for one.
Pros:

Great location, good staff, comfortable beds.

Cons:

The cost was quite high for a hotel that was cutting back on amenities. I hated not having a kettle or coffee pot in the room. The roof bar looked great, but wasn't open the times I wanted to go there.

2026-07-25 via Nuitee
由樹子 solo_traveller jp
9
2026-07-25 via Nuitee
I
Irina couple ru
6
Только при выезде увидели , что дают воду всем проживающим , но нам не выдали
Pros:

Расположение отеля очень удобное , центр , чистота

Cons:

Слишком тесный номер , для двоих очень мало места, воды не дали

2026-07-25 via Nuitee
D
de Wit solo_traveller nl
10
TOP
Pros:

Het personeel was het beste vooral Richard

Cons:

Eigenlijk beviel alles geen negatieve punten

2026-07-23 via Nuitee
N
Nick solo_traveller us
10
Great place to stay and friendly staff!
Pros:

Very nice place to stay - great location for the price.

2026-07-23 via Nuitee
Q
que6886 Family
10
Thumbs up
Pros:

Nice and clean. Restaurants were an excellent experience. Staff was very helpful especially Marcus while we were checking out. We will be back.

2026-07-21 via Tripadvisor
C
Carina couple at
9
2026-07-20 via Nuitee
A
Adrian couple us
10
2026-07-20 via Nuitee
M
mary solo_traveller us
2
Pros:

The rooms are super small which I knew that they don't have any light coffee pots or anything in here. You can make your own coffee and they do charge $100 a night for incidentals so I mean they said I would get it back tomorrow but really for such a small room with nothing in the room. It's kind of ridiculous for them to make you pay an extra $100 per night for incidentals because what incidentals could there be?.

Cons:

The rooms are super small which I knew that they don't have any light coffee pots or anything in here. You can make your own coffee and they do charge $100 a night for incidentals. they said I would get it back tomorrow but really for such a small room with nothing in the room. It's kind of ridiculous for them to put a hold on an extra $100 per night for incidentals.
So like if you stay for two nights and your room is $289 be prepared to give them $489 at check-in and then after you check out within 24 hours you'll get that money back but just plan because I did not and it did kind of mess up my time with my niece and I'm really not happy about it and I probably will not come back. It's in a it's close to everything, but it's really not a great location. If you're not used to seeing people sleeping on the streets, I mean literally sleeping on the streets. I would not stay at this location.

2026-07-19 via Nuitee
L
LAKSHMANAN solo_traveller in
9
Cons:

Hot water kettle to be provided

2026-07-19 via Nuitee