Balcony Hotel & Suites

Hotels
•
Independent
7.4 (5 reviews)
55 Yajouz St., Jbeyha, 141, Amman, 11941 , Amman , JO
962-6-5338555

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Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
ATM/banking
Safe-deposit box at front desk
Free newspapers in lobby
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Very hospitable, helpful staff (named staff praised: Ibrahim, Nimer, Abood, Mohammad)
Central location near restaurants, shops and money exchange
Clean rooms and attentive reception
Cons:
No breakfast offered (negative for Food and Beverage)
Some room maintenance issues reported (broken shower, door handle, wardrobe)

Categories

Cleanliness
7.6
Multiple reviewers explicitly praised room cleanliness ('الغرف جدا نظيفه', 'النظافة') though one guest noted general room maintenance issues; overall cleanliness is good but not flawless.
Service
8.4
Strongly positive sentiment — many mentions of highly hospitable, helpful and responsive staff by name (Ibrahim, Nimer, Abood, Mohammad), repeated thanks and recommendations.
Location
8.2
Frequently mentioned as central and convenient (close to restaurants, money exchange, services); reviewers highlight location as a clear strength.
Room Quality
6.5
Generally acceptable rooms and praise for cleanliness, but at least one reviewer reported broken items (shower, door handle, wardrobe), lowering the room-quality score.
Amenities
7.4
Standard quality for this hotel tier (not explicitly discussed in reviews).
Value for Money
7.9
Positive mentions about price and value ('المكان مقابل السعر والنظافة', recommendations to others), indicating good perceived value.
Food and Beverage
5.5
Negative mention regarding lack of breakfast ('لا يوجد فطور') and no other F&B positives reported, so this is a weak area.
Overall Experience
7.7
Overall sentiment is positive with many recommendations and repeat stays promised; occasional maintenance issues and missing breakfast temper the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 06:41

Property Description

Introducing the Balcony Hotel & Suites, a serene oasis in the heart of Amman, where comfort meets convenience.

Stunning Views & Relaxation
Take in breathtaking views from our inviting terrace, the perfect spot to unwind and connect with your surroundings.

Modern Comforts
Each of our 41 rooms features plush pillowtop beds adorned with down comforters, ensuring every night is a restful one. Stay connected with complimentary wireless internet access and enjoy entertainment with satellite programming.

Dining & Social Spaces
Indulge in delicious meals at our on-site restaurant or grab a quick snack at the café. Join fellow guests at our complimentary daily reception, creating a welcoming atmosphere for mingling and relaxation.

Don't miss out on the opportunity to experience all that Balcony Hotel & Suites has to offer – book your stay today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served or permitted at this property.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Pets

    Pets not allowed

  • Food & Beverage

    No alcohol served onsite

  • Food & Beverage

    No alcohol allowed onsite

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

7.4
Based on 5 reviews
Cleanliness: 7.6
Service: 8.4
Location: 8.2
Room Quality: 6.5
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 5.5
Overall Experience: 7.7
M
Mohammad • family_with_children • sa
10
Extremely hospitable
Pros:

It is in the middle of the city

Cons:

Nothing

2026-05-28 • via Nuitee
M
Mohammed • solo_traveller • jo
10
2026-05-20 • via Nuitee
M
Mostafa • solo_traveller • eg
9
Wonderful
Pros:

Staff

Cons:

Nothing

2026-05-02 • via Nuitee
E
Esraa • solo_traveller • jo
8
2026-04-17 • via Nuitee
A
AHMED • solo_traveller • sa
8
Pros:

اشكر الأستاذ إبراهيم. على حسن الاستقبال

2026-04-08 • via Nuitee
A
ahmad • couple • sa
10
اقامة ممتعة
Pros:

مدير الفندق وموظفو الاستقبال رائعين ومهتمين باي ملاحظة
كل الشكر

2026-04-07 • via Nuitee
علي • couple • sa
7
2026-04-03 • via Nuitee
A
AHMED • solo_traveller • sa
9
Pros:

أحب أن أخص بالشكر الموظف إبراهيم، الذي كان مثالاً يُحتذى به في حسن التعامل والاهتمام بالتفاصيل. كان متعاوناً لأبعد حد، سريع الاستجابة، ويحرص على تقديم أفضل خدمة ممكنة بكل احترام وابتسامة. بصراحة، وجوده أضاف قيمة كبيرة لتجربتي وجعل الإقامة أكثر تميزاً.
فندق يستحق الزيارة والتجربة، وأنصح به بشدة، خصوصاً لمن يبحث عن الراحة وجودة الخدمة

2026-04-02 • via Nuitee
A
AHMED • solo_traveller • sa
10
Pros:

النظافة و الاستقبال وقربه من الخدمات

2026-03-27 • via Nuitee
R
Radi • solo_traveller • il
10
2026-03-13 • via Nuitee
فهد • couple • sa
10
2026-03-09 • via Nuitee
F
Fahad • couple • sa
10
سوفى تكون وجهتي القادمة
Pros:

سرعة اجراءات التسجيل نظافة المكان الموظفين محترمين بالخصوص للأستاذ نمر ماقصر باي شي، موقع قريب من الخدمات

Cons:

لا شيء

2026-03-02 • via Nuitee
M
Mohammed • couple • sa
9
Pros:

تعامل الموظفين وبالخصوص الاستقبال

2026-02-13 • via Nuitee
S
Szymon • extended_group • gb
8
Pros:

Staff were amazing especially Abood, he helped me a lot when I had an important meeting online. He helped to sort out a stable Internet connection. I really appreciate his help.

Cons:

Some broken things on the room, shower, door handle, wardrobe.

2026-02-12 • via Nuitee
T
Turki • extended_group • sa
4
2026-01-24 • via Nuitee
S
Shadi • solo_traveller • ps
9
2026-01-20 • via Nuitee
R
Rima • couple • gb
10
ممتازه
Pros:

لا يوجد فطور

2026-01-20 • via Nuitee
Y
yousef • solo_traveller • jo
10
الغرف جدا نظيفه و الموظفين جدا متعاونين و شكر خاص للموظف محمد امجد على تعاونه معنا و نظافة الغرفه وا
Pros:

الغرف جدا نظيفه و الموظفين جدا متعاونين و شكر خاص للموظف محمد امجد على تعاونه معنا و نظافة الغرفه والرائحه

2026-01-19 • via Nuitee
K
Khalid • solo_traveller • sa
10
اقامة جميلة تستحق التكرار
Pros:

كان الفندق هادي، تجاوب الموظفين، وموظف الاستقبال

Cons:

-

2026-01-19 • via Nuitee
B
BANDAR • extended_group • sa
10
Pros:

حسن الضيافة والتعامل الراقي وبالخصوص الاستاذ محمد مدير الفندق رجل يعكس كرم الأشقاء في المملكة الأردنية بالإضافة للإخوان في الاستقبال الأخ نمر والاخ إبراهيم يعجز اللسان عن شكركم أول زيارة للأردن ولن تكون الأخيره بلد جميلة بأهلها

Cons:

لا يوجد

2026-01-16 • via Nuitee