Embassy Suites By Hilton Berkeley Heights

Hotels
Embassy Suites Hotels
8.7 (521 reviews)
250 Connell Drive , Berkeley Heights , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent breakfast
Helpful front desk staff
Great coffee and tea selection
Cons:
Coordination issues with bookings
Bathroom door inadequacies
Dusty areas in room

Categories

Cleanliness
7.78
Dusty box springs and concerns for allergies noted; general cleanliness needs improvement.
Service
9.25
Staff at front desk were praised for A+ customer service; breakfast staff also highlighted.
Location
8.79
Convenient shuttle access and easy boarding for events like weddings.
Room Quality
7.74
Room had issues with barn door and discomfort with couch pull-out.
Amenities
9.27
The breakfast and coffee quality were noted as exceptional; great selection of tea.
Value for Money
8.73
Overall value seemed reasonable given the positive aspects of the stay.
Food and Beverage
9.28
Breakfast was highlighted as very good; coffee exceeded typical hotel standards.
Overall Experience
8.75
Despite some issues, the positive aspects of service and food left a good impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:37

Property Description

Luxurious Accommodation
Embassy Suites By Hilton Berkeley Heights offers elegant rooms equipped with modern amenities including flat-screen TVs, plush bedding, and air conditioning. Guests can also enjoy the convenience of room service and a safety deposit box during their stay.

Dining and Recreation
Indulge in delicious cuisine at the hotel's restaurant or unwind with a drink at the bar. Take a refreshing dip in the indoor pool for relaxation after a busy day of exploring nearby attractions like the Statue of Liberty and Ellis Island.

Convenience and Service
Benefit from a 24-hour front desk and proximity to Morristown Municipal Airport, making your travel experience seamless. Book your stay at Embassy Suites By Hilton Berkeley Heights for a memorable and comfortable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.7
Based on 521 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
J
Joana couple us
10
2026-08-27 via Nuitee
L
Luz family_with_children us
10
2026-08-26 via Nuitee
R
Richard couple us
10
2026-08-22 via Nuitee
Z
Zeeshan family_with_children sa
1
Disappointed
Pros:

Nothing very unfriendly people not problem solvers

Cons:

Nothing very unfriendly people not problem solvers

2026-08-20 via Nuitee
S
Steve solo_traveller ca
10
Pros:

Great suite and staff were great.

2026-08-20 via Nuitee
M
mmgohoos Family
10
Great Hotel not too far from Jersey City and NYC
Pros:

This is a great hotel in a business park about 25 miles outside of NYC. While we only stayed for one night on our way to NYC, this would be a great place to stay with fairly quick and easy drive to NYC. It is in a business park, so it's quiet around the hotel. It was not the normal Embassy Suites, where the rooms are built around a common area that they overlook, but that wasn't a bad thing, just different.
I will say the one draw back was that I did not find the bed overly comfortable. The "fitted sheet" was not fitted and would stay stay on the bed. Room was quiet, the shower was wonderful and overall, it was a great place to stay. I'd recommend and I would stay again.

2026-08-17 via Tripadvisor
P
pam couple us
8
It was a good stay
Pros:

Room was clean and spacious but had no fan in the bathroom!

Cons:

The breakfast wasn’t up to expectations! Nice to have an egg chef but fruit options weren’t very good, and pastries looked to be commercial vs from a bakery.

No fan in the bathroom

2026-08-16 via Nuitee
P
Penny couple us
1
Cons:

We were chased out by the staff name, Myesha. It was an awful and unpleasant. I wanna write an official complaint on the staff, Myesha. She was rude, unprofessional, and bullied us.

2026-08-12 via Nuitee
J
Jean solo_traveller us
10
2026-08-10 via Nuitee
N
Nicole couple us
7
2026-07-25 via Nuitee
J
Jeneane couple us
8
Pros:

The room was clean and a good size. Although I didn't utilize the facilities, I applied the fact that they were available. The location was ideal. It was close to Rt 78 and 22.

Cons:

Everything was good during my stay.

2026-07-24 via Nuitee
T
TedS288 Business Hatboro, Pennsylvania
2
Good with Bad Service
Pros:

Hotel is clean and nice. Room was nice and clean. Do NOT expect any daily refills to your room essentials and features. I stayed for 3 nights and my coffee and additions were never refilled. When I reach out to the front desk - I get “you can come get it yourself” reply. NO THANK YOU! Diamond status with Hilton is like no Status with Hilton!

2026-07-23 via Tripadvisor
M
Marieta family_with_children ca
10
Great stay
Pros:

Breakfast, room and staff were great.

Cons:

Not applicable

2026-07-21 via Nuitee
P
pauline solo_traveller us
10
2026-07-18 via Nuitee
C
Carmen extended_group us
9
But overall, it was a good day
Pros:

The rooms were clean. The staff was friendly and helpful. The rest of them was good food.

Cons:

The pool was a little neglected

2026-07-17 via Nuitee
A
Aleš family_with_children cz
8
Byli jsme moc spokojeni. Děkujeme.
Pros:

Velmi krásný hotel na vysoké úrovni, personál příjemně profesionální. Dobré snídaně, velké fitness, bazén.

Cons:

Vše v pořádku.

2026-07-11 via Nuitee
V
Valentin family_with_children us
10
2026-07-10 via Nuitee
L
Logan couple us
10
2026-07-06 via Nuitee
J
James family_with_children gb
9
Spacious. Convenient. Great facilities. Great food and drink. Customer facing staff are great.
Pros:

The breakfast buffet is great. We had free drinks on arrival. The location is good for reaching Watchung, Newark/wider New Jersey, and the City, although you will need to make transport arrangements. The rooms were spacious and very well equipped. The restaurant (Grain & Cane) and café (Starbucks) attached to the hotel made the overall package extremely good. The hotel has a gym (not used) and a pool, which was totally fine. It seems most suited to business stop-offs, but using it as a holiday hotel for visiting and events worked very well for us. It delivered all we could have hoped for. This hotel was a perfect complement to our trip.

Cons:

Not much to complain about. The sofa bed in our suite had seen better days, but it was comfortable. I did not have any cause to complain to staff at the hotel.

2026-07-01 via Nuitee
K
Kurt solo_traveller us
10
2026-06-29 via Nuitee