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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Face masks for guests available
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Delivered food - securely covered
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Mobile app for room service
Review Highlights
Categories
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Property Description
Beautiful Landscaped Gardens and Woodland
Nestled in 26 acres of stunning gardens and woodland, Barnett Hill offers a tranquil escape just minutes from Guildford. Guests can explore the mature gardens, complete with a charming giant chess board, and relax in the ample outdoor seating areas.
Luxurious Rooms and Dining
Indulge in the classic charm of Barnett Hill's rooms, adorned with elegant decor and modern amenities. Enjoy complimentary biscuits, mineral water, and hot drinks, along with free Wi-Fi and flat-screen TVs. The oak-panelled dining room and various beautiful dining spaces provide a delightful culinary experience.
Convenient Location and Nearby Attractions
Conveniently located near Dorking and Guildford Railway Station, Barnett Hill Hotel offers easy access to central London. Golf enthusiasts can tee off at Bramley Golf Course or Guildford Golf Club, both just a short drive away.
Experience the serenity and luxury of Barnett Hill - book your stay now!
When booking 4 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.
Location
Guest Reviews
It looked lovely from the outside but shabby & rather ran down on the inside. We checked in asked if we could book a table for dinner as it wasn’t busy to be told there were no tables available so had to find somewhere else to dine, disappointed to be honest after a long day horse racing at Goodwood, such a shame as the venue could be lovely
Shabby
Nothing. The worst hotel experience of my life.
35 degrees, no air con, just a small fan that did nothing. There were approximately 20/30 max people staying at the hotel. Staff took room numbers for food then couldnt remember who ordered what rather than calling the room number. One had a panic attack when I asked to order a beer like they had never served a pint despite working behind the bar. Every time you ordered it took 30 minutes to get a drink with no queue. Midway through one order the guy walked off to do something else rather than finish my order of 3 drinks. They were unhelpful and unqualified to work in a bar/restaurant that was not busy. The rooms are dated. The only nice thing is thr grounds. I would never reccomend anyone to stay here and any weddings which is seems to cater for based on the wedding show that was on one of the days of our stay I would firmly reccomend not to stay. The above is the lived experience of not just two guests but around 20+. I saw people getting very upset at staff because of 2hour plus waits for food etc. I would have demanded a refund but expected that it would have been the worst experience of my life.
Impressive Manor House
No maid / cleaner turned my room between nights 1 and 2 - room not cleaned / bed not made / empty glasses not cleared
Bad breakfasts - very low grade
I was sent to the wrong room at check in and had to walk back to reception to get the right key / room number
Impressive Manor House
Breakfasts were 3 star quality - the buffet breakfast on my second morning we low grade
I was sent to the wrong room at check in
My room was not cleaned or turned by a maid on between nights 1 and 2 . Bed was left un made and glasses were not cleared
The courtyard room I was in was very basic
Breakfast and the garden!
Lovely location and good interior decoration
It was not clean. The first 2 rooms we were given, one had no aircon and the bathroom had not been properly cleaned. My room had a used nappy in the bathroom bin, a dog bed (although I had requested it to be removed) and a door that was wedged open. We then were given an upgrade and 2 new rooms. Both had a/c , however, neither rooms had been properly cleaned, and the back of the key card door entry was uncovered and broken in my room. The staff were helpful but quite young and inexperienced. Had a nightmare trying to pay the dinner bill and split between two debit cards which I really don’t think is that complicated or unusual a request.
Room building gardens
limited lunch being served
The layout and immaculate gardens in a superb quiet setting. Very peaceful and secluded in a very busy area. The manager and staff were very friendly and informative.
Eine sehr nette Wohnung mit allem, was wir brauchten. Carol ist eine sehr nette und diskrete Gastgeberin. Sie ist sehr korrekt und erwartet das auch von ihren Gästen. Man sollte ihre Hinweise deshalb auch beachten, damit nichts unnötig beschädigt wird, z.B. die Dachfenster. Es gibt eine Waschmaschine im Hof und hinter unserer Wohnung (Littoral) war ein kleiner gemütlicher Garten. Zum Meer (Palus Plage) sind es nur 10 min. Wir kommen gerne wieder.
Der Esstisch ist etwas eng, aber das geht räumlich auch nicht anders. Der Müll ist ein Problem, da nur alle 2 Wochen geleert wird. Das liegt aber nicht an der Gastgeberin, sondern an der Gemeinde.
Staff very friendly
Address insufficient for GPS users. Too much salt in omlette. Lack of a soap dish in the shower
The reception team kindly allowed us to check in earlier than expected, which we genuinely appreciated. The room itself was also a good size and provided sufficient space for our stay.
We chose Barnett Hill specifically because of the way it is marketed online. The hotel promotes itself as a luxury four-star destination and places considerable emphasis on its gardens, woodland surroundings and countryside setting, which was a major reason for our booking. The grounds and outdoor space appeared to be presented as a key part of the overall guest experience.
Unfortunately, the experience quickly fell short of the expectations created by the hotel's marketing and four-star positioning. Our room was situated next to a linen cupboard, the door to which was left wide open. From the room corridor, we could clearly see stacks of linen, with some items appearing to be falling off the shelves. While this may seem like a small detail, it created an untidy first impression and did not reflect the standards of presentation one would expect from a hotel describing itself as a luxury four-star property.
Inside the room, the toiletries provided were extremely small and appeared to be sufficient for only one person's use, despite the room being occupied by two guests. There was also a Nespresso machine, yet no coffee capsules were supplied, leaving only instant coffee sachets available. These details may appear minor in isolation, but together they significantly diminished what should have been a higher-quality guest experience.
More concerning was the condition of the fan supplied in the room. It was heavily coated in dust, which was disappointing from both a cleanliness and maintenance perspective.
The biggest issue, however, was the inability to get a comfortable night's sleep. The room was fitted with what appeared to be a heavy winter duvet despite the warm weather. Even with the window open and the fan running at full speed, the room remained unbearably hot throughout much of the night. By around 2am, after struggling to sleep for hours, we resorted to removing the duvet entirely from its cover and sleeping with only the sheets.
Location
Housekeeping was awful - dirty room on arrival (junior suite). Generally poor service - nice people but really inexperienced
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