Novotel Taiping

Hotels
•
Novotel
8.6 (3992 reviews)
No.1, Jalan Tupai , Taiping , MY
+60 5-820 8288

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent, central location (mall access, near lake and attractions)
Friendly, helpful and attentive staff
Strong breakfast offering (varied and high quality)
Comfortable and spacious rooms
Convenient mall connection and ample parking
Cons:
Housekeeping lapses (smelly bedsheets, unclean cups, toilet-paper shortages, bathroom odor)
Elevator problems: slow, limited number working and long waits
Pool sometimes closed and limited kids-club/amenities
Some food items inconsistent (too salty) and limited nearby dining options for some guests
Occasional late check-in and rooms distant from lifts (inconvenient for elderly)

Categories

Cleanliness
7.8
Mixed signals: several guests reported cleanliness issues (smelly bedsheet, unclean cups, bathroom odor, housekeeping lapses and toilet-paper shortages), while others described rooms as very clean.
Service
9.2
Consistently praised — staff are frequently described as friendly, helpful and attentive (including special accommodations like early breakfast for event runners).
Location
9.5
Repeatedly highlighted as excellent and very central: next to the mall, close to Taiping Lake Garden and street markets, making it an ideal base for exploring.
Room Quality
8.3
Generally comfortable, clean and spacious rooms noted; some guests mentioned dim lighting, rooms far from lifts and occasional missing amenities (e.g., no shower gel on arrival).
Amenities
7.9
Mixed: convenient mall connection and ample parking praised, but elevators often slow or partially out of service, pool closed at times, and limited kids-club amenities.
Value for Money
8
Mixed perceptions: some guests found good rates and value, while others felt certain offerings (e.g., breakfast) were not fully worth the price.
Food and Beverage
9
Breakfast is frequently complimented as excellent, varied and high quality; isolated comments note some salty items or limited dining options nearby.
Overall Experience
9.1
Generally a very positive overall stay with many recommendations and pleasant experiences, tempered by housekeeping and elevator/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Prime Location and Stunning Views
Situated in the heart of Taiping Town, Novotel Taiping offers scenic mountain views and is near popular attractions such as Taiping Night Safari and Taiping Lake Garden.

Modern Amenities
The elegant rooms feature flat-screen TVs, private bathrooms with luxurious bathrobes, and slippers.

Recreational Facilities
Guests can unwind at the outdoor pool or sun terrace, work out at the fitness center, or host events in the stylish ballroom or meeting rooms.

Experience luxury and convenience at Novotel Taiping. Book now for an unforgettable stay in Taiping!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.6
Based on 3992 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9.5
Room Quality: 8.3
Amenities: 7.9
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.1
R
Rodziah • family_with_children • my
9
Nice clean hotel with good location.
2026-10-30 • via Nuitee
K
Kumar • family_with_children • my
10
Pros:

Super location

Cons:

Non

2026-10-30 • via Nuitee
A
Ahmad • couple • my
10
2026-10-30 • via Nuitee
F
fyooi • family_with_children • my
4
Taiping quick Stay
Pros:

Location is strategic. I got it at cheap rate. Nothing special after that.

Cons:

only 2 out of 3 elevators are working. Elevators are very slow. Long waiting line. Buttons are not functioning well.

2026-10-29 • via Nuitee
H
Huck Lee • couple • my
8
Pros:

Great location

2026-10-26 • via Nuitee
M
Mohd fariz ezmir • family_with_children • my
8
2026-10-23 • via Nuitee
N
Novie • couple • my
6
2026-10-23 • via Nuitee
E
eygoh • family_with_children • my
9
2026-10-22 • via Nuitee
M
Muhd • couple • my
10
2026-10-21 • via Nuitee
S
Sivananthen • family_with_children • my
10
2026-10-19 • via Nuitee
S
Siti Naqiyah • family_with_children • my
10
2026-10-19 • via Nuitee
A
Andreas • couple • de
9
Great location, friendly staff and excellent breakfast.
Pros:

The hotel enjoys an excellent and very central location, with a street market just across the road and Taman Tasik Park and its beautiful lake within easy walking distance. This makes it an ideal base for exploring the area.
All the staff were exceptionally friendly, welcoming and attentive, always making us feel comfortable and well looked after. The breakfast was excellent, with a great selection and very good quality.
Overall, we had a very pleasant stay and would happily recommend this hotel to anyone looking for a comfortable stay in a convenient location.

Cons:

Although it was neither raining nor stormy, the pool area was closed.

2026-10-19 • via Nuitee
G
Gheethah • couple • my
5
With not much choices, this will be preferred hotel near taiping
Pros:

Near to malls and eateries . Breakfast was ok

Cons:

With the price I paid, no face towels, no hand towels, only 1 lift working.

2026-10-18 • via Nuitee
S
Sarimah • family_with_children • my
7
2026-10-18 • via Nuitee
R
Rafeah • family_with_children • my
10
2026-10-16 • via Nuitee
Z
Zarina • family_with_children • sg
9
Pros:

Friendly staff

Cons:

Nil for now

2026-10-16 • via Nuitee
K
Kalai • solo_traveller • my
10
Pros:

All

Cons:

Nothing

2026-10-15 • via Nuitee
M
Mohd sahril • couple • my
10
2026-10-14 • via Nuitee
D
Damiri • solo_traveller • my
8
2026-10-13 • via Nuitee
L
Lee • solo_traveller • my
8
2026-10-11 • via Nuitee