Novotel Taiping

Hotels
•
Novotel
8.6 (4016 reviews)
No.1, Jalan Tupai , Taiping , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
7.85
Some reviews mentioned cleanliness issues, particularly with the swimming pool and room dirtiness.
Service
8.35
Service aspects were generally positive, but there were notable delays and issues during check-in.
Location
9.05
Location is praised for its proximity to attractions and convenience.
Room Quality
8.85
Rooms were noted for being spacious and comfortable with good views.
Amenities
8.65
Amenities were satisfactory but could use improvement, particularly the swimming pool area.
Value for Money
8.85
Overall perceived as worth the price based on reviews.
Food and Beverage
8.35
Food was generally good but had specific recommendations for improvement.
Overall Experience
8.85
Overall experience was positive with some areas identified for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:40

Property Description

Prime Location and Stunning Views
Situated in the heart of Taiping Town, Novotel Taiping offers scenic mountain views and is near popular attractions such as Taiping Night Safari and Taiping Lake Garden.

Modern Amenities
The elegant rooms feature flat-screen TVs, private bathrooms with luxurious bathrobes, and slippers.

Recreational Facilities
Guests can unwind at the outdoor pool or sun terrace, work out at the fitness center, or host events in the stylish ballroom or meeting rooms.

Experience luxury and convenience at Novotel Taiping. Book now for an unforgettable stay in Taiping!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4016 reviews
Cleanliness: 7.85
Service: 8.35
Location: 9.05
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.85
H
hanim • family_with_children • my
8
2026-07-25 • via Nuitee
G
Goh • solo_traveller • my
10
2026-07-25 • via Nuitee
M
Markus • family_with_children • my
8
Its the best there is in Taiping.
Pros:

Its the best there is in Taiping.

Cons:

Someone left a toothbrush and toothpaste behind and the staff didn't notice it. The fridge has a glass door with a very bright light and there was no way to switch it off, so the room was too bright for me to sleep. Covering it up wasn't ideal either.

2026-07-24 • via Nuitee
D
Dato Mahzan • couple • my
9
2026-07-23 • via Nuitee
A
aline • couple • fr
10
Hotel with atmosphere in KL
Pros:

Hotel and rooms with a lot of charm and character in a touristic area of KL (not noisy in spite of the location!)
Large room, very pleasant bathroom, both with outdoor access.
Excellent staff, very helpful.
Kettle in the room and umbrellas available when needed.
Lots of restaurants, patisseries and cafés nearby (useful for breaksfasts).
Easy access from the airport or the train stations with public transport.

Cons:

NA

2026-07-22 • via Nuitee
M
Mohamad Sofian • extended_group • my
9
Wonderful.
2026-07-21 • via Nuitee
O
olivier • family_with_children • fr
9
Le staff est charmant, ils ont renettoyer la chambre à notre arrivée et accordé une heure de plus au Check out
Pros:

Central location

Cons:

Rien tout bon

2026-07-21 • via Nuitee
M
Manimk • solo_traveller • my
10
Pros:

Awesome service

2026-07-21 • via Nuitee
G
GEOK KIM • solo_traveller • my
9
2026-07-19 • via Nuitee
L
Lester • solo_traveller • nz
10
Pros:

Clean comfortable and roomy.

Cons:

Everything was perfect.

2026-07-19 • via Nuitee
J
Junaidaah • family_with_children • my
10
Good hospitality, breakfast
Pros:

Property is clean, tidy and amazing

Cons:

I would like to extend the time but unfortunally cant because fully booked. And the pool need polish

2026-07-18 • via Nuitee
C
Chee Wan • solo_traveller • my
8
2026-07-17 • via Nuitee
T
tracey • couple • gb
10
2026-07-16 • via Nuitee
A
Amna • solo_traveller • my
10
Nil
Pros:

Bersih..staff peramah & membantu..

Cons:

Xde plastik sampah dlm tong sampah..lampu siling tiada di bhgian bedroom..hanya ade di bhgian kabinet dpean toilet..jd nak buat apa2 dlm suasana malap sb hanya ade lampu dinding katil & lampu study meja..nk iron bju x nmpk..

2026-07-15 • via Nuitee
M
Mister Coffee • couple • my
10
2026-07-14 • via Nuitee
F
Françoise et Philippe VD • solo_traveller • fr
10
Excellent
Pros:

Accueil très sympathique
Emplacement parfait
Plein de restaurants autour
Entrée directe dans un shopping center
Proche, à pied, du magnifique parc de Taiping et de clock Tower
Piscine très appréciable
Magnifique vue de la chambre
Très calme et pourtant en plein centre
Petit déjeuner au top (buffet très bien fourni)

Cons:

Rien !

2026-07-13 • via Nuitee
D
DT • solo_traveller • my
9
2026-07-12 • via Nuitee
F
Franklin • solo_traveller • my
8
Pros:

Very friendly and helpful staff

Cons:

Need more facilities for kids

2026-07-11 • via Nuitee
B
BEE KOON • couple • my
8
2026-07-08 • via Nuitee
M
Mohd Hafiz Mohan • couple • my
7
Was good overall
Pros:

The bed was comfortable

Cons:

The toilet @ water trap smells bad-could be drain blocked smells
At 6 floor entrance from parking to the lift area smells bad too

2026-07-06 • via Nuitee