Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Spacious and modern rooms
Cons:
Lift cleanliness issues
Safety concerns in the area

Categories

Cleanliness
8.3
Some reviews mentioned cleanliness as satisfactory, but several notes on the lifts being dirty suggest some improvements are needed.
Service
9.3
Consistently highlighted as excellent, with multiple mentions of staff being friendly, professional, and helpful across reviews.
Location
8.8
The location was generally praised, although one review expressed concern about safety, impacting overall sentiment slightly.
Room Quality
8.8
Rooms described as spacious and modern, with no major issues reported aside from a need for additional mirrors.
Amenities
8.8
Good amenities mentioned, though with minimal mentions in some reviews, remaining a standard expectation.
Value for Money
8.8
Reviews suggest a fair experience with good service offsets by some minor complaints.
Food and Beverage
8.8
Breakfast and restaurant services were frequently praised for quality and variety.
Overall Experience
8.8
Overall experiences were very positive, with notable staff impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:22

Property Description

Stunning Roof Terrace with 360 Views

Experience breathtaking panoramic views of the London skyline from our roof terrace at Novotel London Canary Wharf. Enjoy the city's beauty from a unique vantage point, perfect for relaxation or socializing.

Modern Amenities and Dining Options

Indulge in our on-site gym, pool, and contemporary restaurant and bar. Each guest room is equipped with air conditioning, a flat-screen TV, and en-suite facilities. Savor artisanal dishes at the Bōkan Restaurant, Bar, and Roof Terrace, offering a fusion of local and European cuisines.

Convenient Services and Nearby Attractions

Benefit from free WiFi, 24-hour front desk, and room service with hot dishes and snacks. Explore Greenwich Park and Tower Bridge just a few kilometers away. Book your stay at Novotel London Canary Wharf for an unforgettable experience.

Important information:

Please note the property currently does not accept cash payments but only bank cards.

Should guests wish to eat at the restaurant or visit the bar they are advised to reserve a table in advance.

The credit card used for booking must be presented together with a valid photo ID at reception upon the client's arrival.
Please be advised that we do not accept contactless payments, Apple Pay or Google Pay.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note, for prepaid reservation, the full amount of the stay will be charged at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Guest Reviews

8.8
Based on 5569 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
L
Laura • couple • gb
10
Beautiful hotel, will definitely return
Pros:

Loved the room, the location and staff were friendly and welcoming too.

Cons:

I liked everything

2026-08-15 • via Nuitee
E
Eric • solo_traveller • be
9
2026-08-15 • via Nuitee
S
Sam • couple • gb
9
2026-08-15 • via Nuitee
O
Ojo • couple • gb
10
2026-08-15 • via Nuitee
V
Vicki • couple • gb
7
2026-08-15 • via Nuitee
K
kyle • couple • gb
10
2026-08-14 • via Nuitee
N
Nadine • couple • gb
10
Was a nice weekend break and felt relaxing
Pros:

Bed was nice and comfy nice shower

Cons:

The pool was too cold thought the room would have been a bit bigger

2026-08-14 • via Nuitee
A
afrin • couple • gb
10
2026-08-14 • via Nuitee
M
Manni • couple • gb
7
Great location good facilities but staff helpfulness needs improvement.
Pros:

Location and rooftop bar /restaurant

Cons:

Staff were not very helpful. Terrible attitude towards any issues we had. Felt they were bit rude and arrogant. That goes for at least 3-4 different personnel we dealt with

2026-08-13 • via Nuitee
N
nadege • family_with_children • fr
10
On reviendra !
Pros:

La vue sur Londres, l emplacement global
Le petit dejeuner, sous forme de buffet et la gentillesse du personnel chargé du petit dejeuner

2026-08-13 • via Nuitee
L
Laurence • couple • fr
10
C’était super
Pros:

L’emplacement , la vue

2026-08-13 • via Nuitee
A
Akash • solo_traveller • gb
10
2026-08-12 • via Nuitee
P
PRECIOUS • solo_traveller • us
10
2026-08-12 • via Nuitee
E
Esinu • couple • gb
7
2026-08-12 • via Nuitee
C
Catharina • solo_traveller • de
10
2026-08-12 • via Nuitee
Y
Yousef • family_with_children • sa
9
فندق راقي جداُ في منطقة راقية وآمنة (منطقة كناري وورف)
Pros:

الفندق راقي جدا والغرف على المواصفات الخليجية من ناحية النظافة والسعة
اللوبي 3 أدوار راقية
موقع الفندق بالقرب من جميع لخدمات والمولات في منطقة راقية وآمنة
الموظفين مدربين ومتعاونين جداً

Cons:

المسبح مكتوم بالرطوبة ورائحة الكلور القوية

2026-08-12 • via Nuitee
K
Kirti • couple • gb
9
2026-08-12 • via Nuitee
C
Chiara • solo_traveller • it
10
2026-08-12 • via Nuitee
K
Kamil • couple • pl
6
Przyjemny pobyt , z wspaniałym widokiem.
Pros:

Ładny widok na miasto.

Cons:

Brak czystości jak na obiekt 4 gwiazdkowy.

2026-08-11 • via Nuitee
L
Ledia • couple • gb
10
Amazing amazing amazing
Pros:

The views were amazing the rooms were modern and clean

Cons:

The only thing is the lift to top floor makes your ears pop a little haha

2026-08-11 • via Nuitee