Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Spacious and modern rooms
Cons:
Lift cleanliness issues
Safety concerns in the area

Categories

Cleanliness
8.3
Some reviews mentioned cleanliness as satisfactory, but several notes on the lifts being dirty suggest some improvements are needed.
Service
9.3
Consistently highlighted as excellent, with multiple mentions of staff being friendly, professional, and helpful across reviews.
Location
8.8
The location was generally praised, although one review expressed concern about safety, impacting overall sentiment slightly.
Room Quality
8.8
Rooms described as spacious and modern, with no major issues reported aside from a need for additional mirrors.
Amenities
8.8
Good amenities mentioned, though with minimal mentions in some reviews, remaining a standard expectation.
Value for Money
8.8
Reviews suggest a fair experience with good service offsets by some minor complaints.
Food and Beverage
8.8
Breakfast and restaurant services were frequently praised for quality and variety.
Overall Experience
8.8
Overall experiences were very positive, with notable staff impacting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:22

Property Description

Stunning Roof Terrace with 360 Views

Experience breathtaking panoramic views of the London skyline from our roof terrace at Novotel London Canary Wharf. Enjoy the city's beauty from a unique vantage point, perfect for relaxation or socializing.

Modern Amenities and Dining Options

Indulge in our on-site gym, pool, and contemporary restaurant and bar. Each guest room is equipped with air conditioning, a flat-screen TV, and en-suite facilities. Savor artisanal dishes at the Bōkan Restaurant, Bar, and Roof Terrace, offering a fusion of local and European cuisines.

Convenient Services and Nearby Attractions

Benefit from free WiFi, 24-hour front desk, and room service with hot dishes and snacks. Explore Greenwich Park and Tower Bridge just a few kilometers away. Book your stay at Novotel London Canary Wharf for an unforgettable experience.

Important information:

Please note the property currently does not accept cash payments but only bank cards.

Should guests wish to eat at the restaurant or visit the bar they are advised to reserve a table in advance.

The credit card used for booking must be presented together with a valid photo ID at reception upon the client's arrival.
Please be advised that we do not accept contactless payments, Apple Pay or Google Pay.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note, for prepaid reservation, the full amount of the stay will be charged at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Guest Reviews

8.8
Based on 5649 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
P
Pearson • family_with_children • gb
8
Cons:

Tv wasn't great

2026-10-13 • via Nuitee
J
Josh • couple • gb
10
2026-10-13 • via Nuitee
V
Vladislav • couple • cy
10
2026-10-13 • via Nuitee
M
Marco Francesco • couple • ch
10
I come back sure.
Pros:

Very good! I we liked everything.

Cons:

The shower glass features a system that lets you toggle its opacity with the push of a button. The problem is that, even when the glass is set to opaque, if someone enters the bathroom and turns on the light at night, the light still shines through and illuminates the room; this tends to disturb the sleep of anyone sensitive to light.

2026-10-12 • via Nuitee
T
Tutu • family_with_children • ro
10
2026-10-12 • via Nuitee
A
Arlinda • couple • gb
5
2026-10-12 • via Nuitee
R
Rochanne • couple • us
9
2026-10-12 • via Nuitee
J
Julian • couple • mt
7
Pros:

Central and good value for money

2026-10-12 • via Nuitee
D
Dionne • couple • gb
10
2026-10-11 • via Nuitee
P
Piotr_1991 • solo_traveller • gb
9
2026-10-11 • via Nuitee
J
Jayne • couple • gb
10
Amazing hotel amazing staff . The bed was soooooo comfortable I had the best nights sleep 😴 will definitely stay there a
Pros:

The lady at reception was so friendly and helpful when we checked in and even gave us a gift for our wedding anniversary. The room was so comfortable

Cons:

The only thing I would mention would be there was no mirror in the bedroom

2026-10-11 • via Nuitee
I
Inderbir • couple • gb
10
2026-10-11 • via Nuitee
L
Linoy • couple • gb
10
Pros:

Everything my friends and I had a blast! Best bday everrr!
Also we love Kevin

2026-10-11 • via Nuitee
B
butera • couple • gb
9
Absolutely wonderful
Pros:

We had a great time. Staff were amazing and treated us with such kindness, upgraded our room with a lively view and gave us a special surprise for our anniversary

Cons:

Nothing at all

2026-10-11 • via Nuitee
M
Marie • solo_traveller • gb
8
Love it !
Pros:

Pool and bedroom amenthies and also the breakfast .

Cons:

Everything was fine for me

2026-10-11 • via Nuitee
A
Alexandra • extended_group • gb
9
2026-10-10 • via Nuitee
P
Paul • couple • gb
6
2026-10-10 • via Nuitee
A
Adela • extended_group • gb
9
Comfortable stay
Pros:

It was clean

2026-10-09 • via Nuitee
T
Tom • solo_traveller • gb
3
Disappointing
Cons:

Dirty, smelly room. Stains on carpet. Gross.

2026-10-09 • via Nuitee
S
Samuel • solo_traveller • gb
10
2026-10-09 • via Nuitee