Zouk Hotel

Hotels
8.7 (3421 reviews)
Isaac Newton, 2 , Alcalá de Henares , ES
+34 918 77 18 20

listing image 1
Show all photos
Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness of suite
Friendly service
Quality of rooms
Amenities offered
Cons:
Maintenance issues
Quality of breakfast coffee
Location a bit away

Categories

Cleanliness
8.45
The cleanliness of the suite was praised, though there were mentions of needing better attention to some areas.
Service
9.05
Guests appreciated the service from the staff, with specific mentions of their friendliness and helpfulness.
Location
8.55
Location received some mixed reviews, noted as a bit away from center but with parking facilities.
Room Quality
8.75
Overall positive feedback on rooms, though some noted maintenance issues.
Amenities
8.65
Amenities like the pool and jacuzzi were well-received, but some items such as the hair dryer did not function correctly.
Value for Money
8.85
Most reviews felt that the experience justified the price, although some mentioned it could be improved.
Food and Beverage
8.35
Food was generally well-received but there were complaints regarding the quality of breakfast coffee.
Overall Experience
8.95
Overall guest satisfaction was high, and many expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:10

Property Description

Luxurious Rooms with Exclusive Amenities
Indulge in stylish rooms featuring flat-screen TVs, free Wi-Fi, and dining areas for private meals.

Convenient Services for Ultimate Comfort
Enjoy 24-hour room service, free private parking with a private entrance, and seamless check-in and check-out from your car.

Ideal Location for Exploration
Explore the UNESCO World Heritage Site of Alcalá de Henares and reach central Madrid in just 25 minutes from Hotel Zouk.

Book now for an unforgettable stay at Zouk Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 3421 reviews
Cleanliness: 8.45
Service: 9.05
Location: 8.55
Room Quality: 8.75
Amenities: 8.65
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 8.95
A
alberto • solo_traveller • es
8
2026-09-19 • via Nuitee
L
Laura • solo_traveller • es
10
Pros:

Cama muy cómoda,no hacía falta salir de la habitación para nada,amenities muy completos,cena deliciosa, desayuno muy rico.

Cons:

Todo estuvo muy bien

2026-09-19 • via Nuitee
R
Ruben • solo_traveller • es
8
Pros:

Per nosaltres era un hotel de pas, i ha sigut curios...
Te el parking junt amb la habitacio, tot tancat, per que no se sàpigui qui hi ha... Es com un hotel per tenir cites d'amagat.

2026-09-19 • via Nuitee
L
Laura • solo_traveller • es
10
2026-09-19 • via Nuitee
L
Laia • solo_traveller • gb
10
2026-09-19 • via Nuitee
M
marian • solo_traveller • es
8
Escapada romantica
Pros:

La terraza con la piscina

Cons:

Uno de los platos de la cena,
Solomillo de cerdo con demasiada salsa miel y mostaza

2026-09-18 • via Nuitee
C
Carlos • couple • es
10
2026-09-18 • via Nuitee
D
David • couple • es
8
2026-09-18 • via Nuitee
V
Vasile Liviu • solo_traveller • es
10
2026-09-18 • via Nuitee
R
Ruben Armendariz Utrilla • solo_traveller • es
8
2026-09-17 • via Nuitee
J
jose • couple • pt
9
Excelente soluçao qdo se viaja com viatura carregada
Pros:

Localização e limpeza

Cons:

A falta de carregamento electrico para a vistura

2026-09-17 • via Nuitee
L
Lopez Elez • solo_traveller • es
10
2026-09-15 • via Nuitee
E
Eduardo Garcia • solo_traveller • es
8
RESERVÉ POR PROBAR E IGUAL REPITO
Pros:

Lo que esperaba. Aún se mantiene en buen estado, pese a que tiene muchos años y eso, que debería ser normal, ya no lo es así que, un punto por eso.
El desayuno es continental pero está recién hecho así que, bien.

2026-09-15 • via Nuitee
J
Jose Ramon • couple • es
9
2026-09-14 • via Nuitee
B
BARTHELEMY • solo_traveller • fr
8
2026-09-14 • via Nuitee
L
Llerena Brito • solo_traveller • es
10
2026-09-14 • via Nuitee
M
Manuel • couple • es
9
2026-09-14 • via Nuitee
J
JAIME • couple • es
2
Ni aún cobrando vuelvo
Pros:

Mi mala experiencia lo estropeó todo, pero supongo que lo mejor es poder tener el coche guardado

Cons:

Cuando me fui a duchar por la mañana antes de irme en la ducha había algo blanco viscoso que me dio mucho asco y no pude ni ducharme

2026-09-13 • via Nuitee
Y
YOUSEF • couple • es
4
2026-09-12 • via Nuitee
G
Gema • couple • es
7
2026-09-12 • via Nuitee