1000 Islands Harbor Hotel

Hotels
9.2 (791 reviews)
200 Riverside Drive , Clayton , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Comfortable rooms
Cons:
High price
Average food quality

Categories

Cleanliness
9.25
Multiple reviews praised the cleanliness of the hotel.
Service
9.75
Reviews highlighted the friendly and efficient service provided by the staff.
Location
9.75
Many reviews emphasized the beautiful location and views.
Room Quality
9.25
Guests appreciated the comfort and size of the rooms.
Amenities
9.05
Hotel amenities, including free coffee bars and fire pits, were positively noted.
Value for Money
8.55
While some found it expensive, overall value was considered acceptable for quality.
Food and Beverage
8.25
Mixed sentiments expressed, with some stating food quality was average.
Overall Experience
9.75
Overall satisfaction and joy from guests about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:03

Property Description

Waterfront Location on St. Lawrence River
Situated on the picturesque waterfront of the St. Lawrence River, 1000 Islands Harbor Hotel in Clayton, New York, offers a serene escape for travelers looking to unwind and relax.

Luxurious Amenities and Services
Indulge in the comfort of well-appointed rooms featuring cable TV, in-room refrigerators, and elegant en suite bathrooms with premium bath products and bathrobes. Take advantage of the indoor pool, fitness center, and on-site restaurant during your stay.

Convenient Facilities and Nearby Attractions
Benefit from practical services like free WiFi, luggage storage, and dry cleaning. Explore nearby attractions such as Wellesley Island State Park and Thousand Islands Country Club for a memorable experience.

Book now for an unforgettable waterfront retreat at 1000 Islands Harbor Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ART

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 791 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.25
Overall Experience: 9.75
S
susanrW7620ME Family
10
Hotel Great ..Resturant SUCKED...
Pros:

This Hotel was so wonderful. The Views are amazing. The Room 2 queen beds were so comfortable and the bathroom was so spacious..
The RESTAURANT Seaway Grill....Sucked....It was NOT the Servers..It was the Management !!!! They actually said they could not seat our party of 10 (we Reserved in advance) until all parties were present...1 person was missing. REALLY....Then this is the best. The Manager said to a Couple who wanted to eat ....It will be 15 mins until i seat you because i have to seat this large Group. There was NO ONE IN THE RESTAURANT Except our table that was already set up. Our entire time of eating there was NO other Table occupied. Hmmmm I guess they knew something we did not.. Do Not go to the Seaway Grill...

2026-07-28 via Tripadvisor
B
Barbara couple us
8
Beautiful three day stay
Pros:

Location

Cons:

The multiple ants found in my room

2026-07-23 via Nuitee
B
Brenda solo_traveller us
10
2026-07-22 via Nuitee
S
Susan couple us
8
We would likely stay again due to location and views.
Pros:

Did not eat there,but the morning hot chocolate/coffee stations were a great idea and we did enjoy a cup on our way out. The firepit was enjoyable and the outdoor patio type area was beautiful. We were able to watch fireworks across the lake at night.
The pillows were nice and comfy and we had enough to sleep well. My husband also enjoyed the chocolates left for us- another nice touch you don't generally see.
Plenty of parking around the building.
Enjoyed the framed items and artwork running the walls. Nice visual.

Cons:

I felt the staff was a bit stiff and snooty at the front desk. Also there was a wedding or gathering going on and the band played quite late making it difficult to sleep.
The garden areas were unfinished edging the waterside . They were like open pits. Didn't match the meticulous grounds and setting. Would have made sitting in the adirondack chairs watching the waterway a bit nicer.
Hallway had a musty seawater like odor as you walked through.

2026-07-13 via Nuitee
M
Mikhail couple us
10
Beautiful location. Very friendly staff. Would highly recommend to everyone
Pros:

Excellent location very friendly staff. Great breakfast. Beautiful views of the river.

Cons:

Everything was great

2026-07-10 via Nuitee
S
Steven couple us
10
You get what you pay for and then some!
Pros:

The hotel was immaculate. Location breathtaking. Food at restaurant excellent and a good value. Staff were friendly. The hotel is so well maintained.

2026-07-10 via Nuitee
C
Charla couple us
8
Beautiful resort, would definitely stay again.
Pros:

We had a river view which was excellent. It overlooked the hotel courtyard which had the outdoor seating for the restaurant and also two firepits to gather around. The boardwalk is right outside the courtyard gate. The hotel itself is beautiful, clean and the staff is great. Location is right on the edge of Clayton, so walkable to everything.

Cons:

Couple things i thought were odd for a 4 Diamond Hotel: No in room safe for valuable; no fan in the bathroom to keep the steam down; when sitting in the courtyard, no one comes around to see if you would like a drink; and the elevators were the worst. One elevator would just stop working altogether (they only had two). Something about the hydraulics getting too hot due to number of people using them. Hydraulic elevators, according the maintenance man, are not that common and have lots of problems. On top of that they were very slow.

2026-07-07 via Nuitee
K
Ken couple us
8
Nice facility good customer service hotel front desk
Pros:

Very nice hotel staff

Cons:

Restaurant service was slow and awful on our last day pool was not available on day 2

2026-07-07 via Nuitee
G
gloria solo_traveller us
10
2026-07-06 via Nuitee
J
johnNY7102 Couples
8
Another Great Trip
Pros:

Our fourth trip here. Good location, clean, wonderful staff, good food but a little more variety would be nice. Love the self serve coffee bar they set on each floor, much better than machines in the rooms, wish other hotels did it. Could stand some room upgrading. Paint on walls showing chips etc. Saw one balcony screen taped together. 1 of 2 elevators down first day. Heard staff say several rooms had AC breakdowns that day.

2026-07-05 via Tripadvisor
L
laurahZ5417VM Couples Binghamton, New York
10
Beautiful view
Pros:

Beautiful location n hotel. Expensive but the views worth it. Close to everything in clayton.

2026-07-04 via Tripadvisor
J
Jeffrey couple us
10
Exceptional stay watching and experiencing the St Lawrence river in the summer.
Pros:

Had a room facing the river with a balcony. Outstanding experience to show my partner some aspects of river life. The sunsets were wonderful to watch from the balcony as well as drinking morning coffee.

2026-07-04 via Nuitee
J
John couple us
8
Very nice location to spend time by or on the water - we took the 5 hr boat tour to see islands and Boldt Castle
Pros:

Location on water and nice amenities!

Cons:

Restaurant a little pricey with few bargain offerings.

2026-07-02 via Nuitee
D
Dana couple us
10
It is a beautiful hotel with an amazing location. The grounds were beautiful and well maintained.
Pros:

We were in an inside room that faced the parking lot. Looking back now, I would have preferred a waterfront room.

Cons:

I thought the breakfast prices were high compared to some of the local eateries.

2026-07-01 via Nuitee
K
Kathleen couple us
10
2026-07-01 via Nuitee
K
Kaitlin family_with_children us
8
2026-06-30 via Nuitee
D
Discover10185851611 Friends getaway
4
Incredibly disappointed.
Pros:

This was our third stay at 1000 Islands harbor Hotel. First two stays were very enjoyable. Grounds are beautiful and staff is professional. Unfortunately, we were beyond disappointed. First and foremost air conditioning in our room did not work and after a few conversations with staff it was finally repaired. I firmly believe the tech that fixed our air conditioning used our bathroom. Additionally, two of four towels were in significantly poor condition as the entire width of the towels were falling apart. Housekeeping brought us new towels, but they never should have left towels in such disrepair in the first place. Lastly, we had dinner at the hotel restaurant. My friend ordered his tuna rare and it was served well done. Rather than a quick re-do it was smothered with extra glaze. His dinner was removed from our bill, but it should not have been served. Going forward we will stay in other areas in the 1000 Islands.

2026-06-28 via Tripadvisor
M
Marta family_with_children es
9
2026-06-26 via Nuitee
R
Robin couple us
10
Nice Staff! Beautiful rooms! Comfortable beds. River view room was perfect!
Pros:

Beautiful Property!

2026-06-24 via Nuitee
C
Cynthia couple us
10
Pros:

Perfect location!!

2026-06-23 via Nuitee