Sherwood Queenstown

Hotels
•
Independent Collection
8.1 (3389 reviews)
554 Frankton Road, Goldfield Heights , Queenstown , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent restaurant / Michelin-starred dining
Friendly, helpful staff and quick responses
Great location and views
Quality bedding and comfortable bed noted by some
Good breakfast and tasty meals
Well-considered eco/sustainability ethos
Amenities such as private sauna and streaming tablet
Cons:
Uncomfortable beds reported by multiple guests
Dated bathrooms; shower temperature control problems
Limited or tight rooms for families
Some noise and poor soundproofing
Parking can be limited
No in-room TV in some rooms; missing room utensils/decaf requests

Categories

Cleanliness
6.8
Mixed signals: generally acceptable housekeeping but specific issues reported (mould in a bathroom corner, extractor fan not working) lowered the score.
Service
9.2
Consistently praised: friendly, helpful reception and quick responses to issues; staff and service frequently described as excellent.
Location
9
Very positive: close to Queenstown centre/family, great views and convenient for activities; location repeatedly highlighted as a strength.
Room Quality
7
Mixed to below-expectation: some rooms comfortable with quality bedding, but multiple reports of uncomfortable beds, dated bathrooms, small/narrow family rooms, noise and poor soundproofing.
Amenities
8.3
Strong amenities overall (on-site Michelin-starred restaurant, private sauna, tablet streaming, good internet radio), though some practical gaps (no in-room TV in some rooms, limited parking).
Value for Money
8.4
Generally seen as good value by several guests; positive mentions of worth and quality dining enhance perceived value despite some room shortcomings.
Food and Beverage
9.5
A clear highlight: excellent restaurant (Michelin recognition), very tasty breakfast and dinner repeatedly praised.
Overall Experience
6.6
Varied: many repeat visitors and strong positives around dining and service, but meaningful disappointments for some (uncomfortable beds, dated bathrooms, noise and shower issues) brought the overall experience down for those guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:18

Property Description

Eco-Friendly Retreat Overlooking Lake Wakatipu

Tranquil Escape with Sustainable Features: Sherwood offers a serene getaway with a bicycle track and vegetable garden, perfect for eco-conscious travelers.

Artfully Designed Rooms with Local Touches: Experience refurbished rooms adorned with commissioned artworks and recycled materials, along with NZ organic tea and coffee, and a minibar featuring homemade sodas and local wine.

Culinary Delights and Entertainment: Indulge in fresh organic produce from the on-site gardens, paired with natural local wine and craft beer, while enjoying live music performances and wellness activities.

To immerse yourself in this unique eco-friendly experience at Sherwood, book your stay now.

Important information:

Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3.5% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

8.1
Based on 3389 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9
Room Quality: 7
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 9.5
Overall Experience: 6.6
W
William • family_with_children • nz
8
Stayed here 8 yrs in a row and will keep coming back
Pros:

Low key relaxed rustic vibe

Cons:

Due for a minor refresh, but happening soon apparently

2026-08-21 • via Nuitee
M
Margaret • couple • nz
8
Pros:

Great location. Excellent restaurant. Yoga onsite.

2026-08-21 • via Nuitee
P
Peter • couple • au
7
Pros:

You need a car to stay here as it is a short drive out of the town centre but, the parking is free so, that's a bonus!

2026-08-20 • via Nuitee
F
fan • extended_group • cn
8
景色美，服务好
Pros:

我们在这里住了四天，酒店房间对着雪山🏔️让人心情愉悦。酒店在皇后镇到机场的中间位置，两边跑都很方便，停车位充足，有家很好的餐厅和酒吧，我还在那边参加了一场音乐聚会，整体都不错。酒店服务响应也很快，适合愿意自己做饭的家庭

Cons:

沙发的清洁度有待提升

2026-08-17 • via Nuitee
D
duan • solo_traveller • au
6
Cons:

The rooms are very noisy. My room had an adjoining door and I could hear the people next door very loudly - not relaxing. Also, there were a lot of noises in the room that weren't good for sleeping. Electrical noises like appliance motors turning on and off.

2026-08-17 • via Nuitee
L
Laura • family_with_children • nz
8
2026-08-16 • via Nuitee
F
Francine • solo_traveller • nz
5
Cons:

The room was way different from the photo on booking.com

2026-08-15 • via Nuitee
P
Peter • couple • nz
7
2026-08-14 • via Nuitee
C
Clement • solo_traveller • nz
10
2026-08-14 • via Nuitee
G
Gerald • solo_traveller • au
8
Pros:

Views.

2026-08-12 • via Nuitee
A
Andie • extended_group • au
1
2026-08-12 • via Nuitee
M
McDonald • solo_traveller • au
10
Pros:

Location amazing and dinning at the restaurant was superb

2026-08-11 • via Nuitee
V
Vicky • solo_traveller • nz
10
GREAT STAFF
Pros:

GREAT STAFF

Cons:

GREAT STAFF

2026-08-11 • via Nuitee
K
Kathleen • couple • au
2
Very poor will not stay here again
Pros:

The mountain view

Cons:

Staff not understanding what you say to them.

2026-08-11 • via Nuitee
F
Filip • solo_traveller • au
9
2026-08-11 • via Nuitee
G
Gail • solo_traveller • nz
4
Disappointing
Pros:

The rooms are too dated. Not safe. Hand rails in shower please. Must have TVs.

Cons:

Update

2026-08-11 • via Nuitee
C
Corey • extended_group • nz
10
2026-08-08 • via Nuitee
E
Emma • couple • nz
10
2026-08-08 • via Nuitee
P
Pauline • solo_traveller • nz
8
Quality bedding
Pros:

Great shower pressure. Comfortable bed & linen/towels were great. Quality coffee & tea 😊

Cons:

Ok for overnight the layout was different but suited us as we just needed a comfortable bed ...

2026-08-06 • via Nuitee
L
Lien • solo_traveller • au
7
2026-08-06 • via Nuitee