Townhouse Boutique Hotel

Hotels
8.6 (2715 reviews)
Schützengasse 7 , Zürich , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Room furnishing issues
Pillow comfort
Perceived value for money concerns

Categories

Cleanliness
8.79
Generally clean with some mentions of issues in specific rooms.
Service
9.26
Staff is consistently praised for their friendliness and helpfulness.
Location
9.3
Excellent location near transportation and attractions.
Room Quality
8.25
Comfortable rooms but some concerns with furnishings and pillow comfort.
Amenities
8.28
Basic amenities available, but some issues with specific in-room features.
Value for Money
7.74
Perceived high cost relative to quality, especially regarding some room features.
Food and Beverage
8.29
Breakfast offerings are good, but not all amenities are well-maintained.
Overall Experience
8.86
Guests enjoyed their stay overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Luxurious English Townhouse Decor
The Townhouse Boutique Hotel, located by Zurich Main Station, offers elegantly decorated rooms reminiscent of an English townhouse.

Upscale Room Amenities
Each room boasts high-quality Sleepeezee beds, a 32'' LCD TV, a DVD player with complimentary DVDs, and an IPod dock. Pamper yourself with luxurious bathroom amenities from Molton Brown.

Convenient Location and Dining
Explore the nearby Bahnhofstrasse for shopping or easily access Zurich Airport via a direct rail link. Indulge in a delicious breakfast at the on-site Palette restaurant, with the option to save on rates with a breakfast-included offer.

Book now to experience luxury and convenience at the Townhouse Boutique Hotel!

Important information:

Guests are required to show their credit card upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2715 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.29
Overall Experience: 8.86
M
Mauro solo_traveller au
6
Pros:

Location

Cons:

Noisy. Tight.

2026-05-30 via Nuitee
R
Rabia couple tr
10
2026-05-30 via Nuitee
E
Elina solo_traveller es
7
Pros:

Location

Cons:

Poor light in the bathroom, shower curtain clinging into my body, no fridge in the room. I had one portion of coffee.

2026-05-30 via Nuitee
D
Dimitris family_with_children gr
8
2026-05-30 via Nuitee
H
HIROAKI couple jp
9
2026-05-29 via Nuitee
R
Raeder couple de
7
Super
Pros:

Lage

Cons:

Teilweise laut

2026-05-28 via Nuitee
D
Diego solo_traveller ch
8
2026-05-28 via Nuitee
K
Kathrin couple de
8
2026-05-28 via Nuitee
S
Svetlana couple au
10
Hotel should have 5 stars.
Pros:

Breakfast was basic but delicious and fresh. The whole place had an old vibe but everything was so clean. The bed was like sleeping on a cloud. The lady on reception after 2 pm was extremely friendly and helpful with all our questions. Small lift was great to get our big bags to our room.

Cons:

Nothing

2026-05-27 via Nuitee
宥羚 couple tw
8
Pros:

位置非常好

Cons:

假日晚上吵

2026-05-27 via Nuitee
S
SEUNGHUN solo_traveller kr
10
2026-05-27 via Nuitee
J
Jennifer couple us
8
Perfect location to enjoy old town and get to trains.
Pros:

Great location one block from train station, shopping row and being in old town it is walkable to all sights, restaurants etc. Friendly and helpful staff.

Cons:

Small things like no tissues in room. No phone to call front desk. Only one plug in entire room for electric converter. One pillow not two. Basic tv but on a rainy night, would have been nice to have a movie channel or two.

2026-05-26 via Nuitee
A
Alexander couple at
9
2026-05-26 via Nuitee
D
Diana solo_traveller rs
10
2026-05-23 via Nuitee
R
Rhonie Shane family_with_children gb
8
It's very good hotel close to Zurich HB
Pros:

It was very close to HB Zurich station and all the shops. The property was clean enough and everything works. Really good service and quality for a 3 star. If I compare this back home, goodness I am really impressed. It's like a total next level.

Cons:

It was loud. The first night we arrived late coz of late flight. Our family room ( 2 adults, one child) was right in front and this hotel/building has a bar/restau attached. The wall/window wasn't sound proof enough so we heard all the noise from people outside, trains/tram. The second night was still loud but luckily it stopped from around 10pm and just a few random screaming people in between til 2am plus tram. But if you are a party goer and in Zurich to have fun then this is your hotel. Aside from that everything was really good.

2026-05-23 via Nuitee
M
Marianne solo_traveller no
7
2026-05-23 via Nuitee
D
debbiehK2009EM Couples
10
A perfect home base for your Zurich and area adventure!
Pros:

Our travel agent recommended this hotel, and we are happy she did! The location is perfect; very walkable to shopping, restaurants and the train station. The train station is a 5 minute walk, and the bus station is a 10 minute walk, making day trips outside of Zurich easy. The room was clean and comfortable, the bed/pillows were very comfortable.

2026-05-22 via Tripadvisor
G
Greg solo_traveller nz
8
Pros:

Great location, friendly staff.

Cons:

No secure room for the Luggage.

2026-05-22 via Nuitee
M
Monica couple gb
8
2026-05-21 via Nuitee
M
Marcos solo_traveller ch
4
Pros:

Personnel sympa. Lit très confortable

Cons:

Très peu de choix en cuisine pour le souper. Soit une soupe, soit une pinsa. Pas signal TV dans la chambre .

2026-05-20 via Nuitee